Amazon

Systems Development Engineer, Amazon Core Search

Amazon$99K — $160K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in infrastructure automation and support
  • Proficient in at least one modern programming language (e.g., Python, Ruby, Java)
  • Strong background in Linux/Unix systems administration
  • Experience with CI/CD pipeline development preferred
  • Bachelor's degree in a related field is a bonus

Responsibilities

  • Drive operational excellence to enhance search customer experience
  • Automate workflows and incident responses to improve system efficiency
  • Lead post-incident analysis to prevent future occurrences
  • Coordinate cross-team efforts to resolve complex service issues
  • Engage in on-call rotations to manage large-scale production events

Benefits

  • Comprehensive health insurance including medical, dental, and vision
  • 401(k) matching to support your retirement planning
  • Generous paid time off to promote work-life balance
  • Parentally supportive leave policies
  • Additional support programs for mental health and family planning options
Full Job Description
Amazon.com's Search org is looking for an engineer to join our team. Search Operations is a follow-the-sun team distributed over two worldwide locations and is responsible for running one of the Internet's largest search infrastructures that powers Amazon's retail websites.

The team is responsible for operational support for search front-end services and mitigating high severity events. We actively lead efforts to improve the customer experience by maximizing availability, quality, and performance.

We use an Operational Excellence (OE) program to continuously improve our processes. We partner with teams across Amazon Search to achieve highly-resilient systems, share knowledge, and automate away operational burden. We are strong advocates of a healthy work-life harmony, and continually focus on ensuring happiness within our team.

Key job responsibilities

Operational Excellence: We protect the Search customer experience and eliminate operational load. We mitigate, resolve high severity events and prevent their recurrence by owning the post-incident analysis process. We have a well established OE program to identify and drive resolution of cross-service and inter-service issues, review operational metrics, and investigate Service Level Objective (SLO) breaches.

Systems Development: We develop and own innovative software solutions. We automate incident response workflows, assist engineers on call with root-causing of high severity events, and present mitigation options. We constantly automate processes through our operational excellence program, pager load budgeting system, and top root causes evaluation.

On-Call Responsibility: The team operates a follow the sun on-call rotation with a frequency of one week on-call in every four to five weeks. The rotation is daytime only with handoffs between the Tokyo (Japan), and US west coast teams. The on-call represents Search during large scale events in production, leads and co-ordinates calls to quickly mitigate customer impact.

Career Growth: We care about your career aspirations. We want you to grow and progress in Amazon. We will facilitate your growth through an increase in scope of the projects you work on over time, and that can also include working on projects for partner teams to experience new, and interesting challenges.

BASIC QUALIFICATIONS

- Experience in automating, deploying, and supporting infrastructure

- Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust

- Experience with Linux/Unix

PREFERRED QUALIFICATIONS

- Experience with CI/CD pipelines build processes

- Bachelor's degree in a related field

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Seattle - 99,100.00 - 160,000.00 USD annually

About Amazon

Audible is a provider of spoken audio information and entertainment , on the Internet. They provide premium spoken audio content, such as audio versions of books and newspapers and radio programs, that is delivered over the Internet and played back on personal computers and hand-held electronic devices. The Audible service allows consumers to purchase and download their content from their Website, store it in digital files and play it back on personal computers and electronic devices. More than 15,000 hours of audio content are available on their Web site, including audio versions of books, periodicals and radio programs. Several manufacturers have agreed to support and promote the playback of their content on their hand-held audio-enabled electronic devices.

Amazon Careers

Joining Amazon presents an unparalleled opportunity to become part of a vibrant team pushing the boundaries of innovation and growth in the global marketplace. As a leader in e-commerce, technology, and logistics, Amazon offers a variety of job opportunities that cater to a range of skills and professional interests. Work You’ll Do At Amazon, every day is an opportunity to collaborate with the brightest minds in technology and business to redefine what’s possible. Whether you’re interested in software development, marketing, human resources, or customer service, Amazon has a position waiting for you. Transform the way the world shops and innovates with our diverse and inclusive team. Amazon is not just a company; it’s a community where you can drive real change and contribute to projects impacting millions globally. Lead with Innovation and Leadership Amazon is the perfect place to enhance your leadership and innovation skills. Our culture encourages pushing the envelope and imagining the unimaginable. Here, you will lead projects that challenge the status quo and define new industry standards. Work with a team that values diversity and is committed to creating an inclusive environment. Our leadership is focused on harnessing the collective power of unique perspectives to foster growth and innovation. Explore Amazon’s Employment Benefits Amazon’s commitment to its employees extends beyond just career growth. We offer competitive benefits, including health care, parental leave, and diversity training, ensuring that our team not only excels professionally but also enjoys well-being and security. Internship and Networking Opportunities Start your career with an Amazon internship and gain hands-on experience that matters. Our internships provide a gateway to full-time employment and an opportunity to network with professionals across various sectors of the company. Future-Proof Your Career With Amazon, your career path is filled with numerous opportunities for advancement. Our learning and development programs are designed to nurture your professional growth and keep you at the forefront of industry trends. Stay Connected Join Our Team Discover the job opportunities at Amazon that match your skills and interests. We are constantly on the lookout for passionate, curious, and innovative team players ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Amazon. Amazon is more than just a company—it’s a platform for building a promising future. Whether you’re starting or looking to advance your career, Amazon offers the resources, support, and network you need to succeed. Join us, and be a part of our continuing mission to be Earth's most customer-centric company.
Learn more about Amazon
Size
1,608 employees
Market Cap
$832.6 billion
Industry
Net Income
$21.3 billion
Founded
1994
5 Year Trend
+28.1%
Revenue
$386 billion
NASDAQ

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