Systems Architect

ElevenLabs

$150K — $180K *
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Salesforce administration experience with a strong understanding of the object model and platform configuration.
  • Proficient in Apex development for building custom logic and integrations without external engineering help.
  • Solid SQL skills for constructing complex queries and managing data pipeline logic.
  • Systematic thinker, able to visualize end-to-end processes and identify dependencies.
  • Passionate about leveraging AI-driven tools and their integration with Salesforce.

Responsibilities

  • Administer the Salesforce organization focusing on object models and data architecture.
  • Create and maintain automation processes with Salesforce Flows, Apex, and custom services.
  • Develop AI integration tooling that enhances CRM capabilities in GTM workflows.
  • Design and maintain SQL data pipelines that support reporting and dashboards.
  • Translate business problems into technical solutions through effective scoping and implementation.

Benefits

  • Remote work flexibility with options to work from various global offices.
  • Exposure to cutting-edge AI technologies and modern tooling in CRM systems.
  • Collaboration with engineering teams on larger projects for comprehensive solutions.
Full Job Description
About the role

We're looking for a RevOps Systems Architect to help build a modern, AI-powered revenue operations stack. This isn't a traditional Salesforce admin role. We're building a GTM tech stack where AI is a first-class citizen, automations are genuinely intelligent, and our CRM is a living system that reflects how our business actually works.

You'll function as a Salesforce admin and backend developer in one. You'll own platform administration, build complex automations via Flows and Apex, and develop and maintain custom services and integrations, including Salesforce MCP servers and AI tooling that connect our CRM to the broader systems our team runs on. For larger engineering efforts, you'll work shoulder-to-shoulder with our engineering team, scoping and shipping together.

In this role, you will:
  • Administer our Salesforce org: object model, data architecture, user configuration, and platform health.
  • Build and maintain automations via Salesforce Flows, Apex, and custom services that power our GTM processes end to end.
  • Develop and maintain Salesforce MCP servers and AI tooling that extend CRM functionality into AI-powered workflows.
  • Design and maintain SQL-based data pipelines that feed dashboards and revenue reporting across the org.
  • Translate ambiguous business problems into clean technical scope, from stakeholder conversation to implemented solution.
Requirements
  • Salesforce administration experience with deep familiarity across the object model, Flows, data loading tools, and platform configuration.
  • Strong Apex development skills: you can build, debug, and maintain custom logic, triggers, and integrations without leaning on a separate engineering team.
  • SQL proficiency: you can decompose ambiguous questions into answerable queries and are comfortable with complex joins, aggregations, and pipeline logic.
  • Systems mindset: you can hold an end-to-end process in your head, trace a field from its origin through every downstream dependency, and anticipate what breaks when something changes.
  • Excited by modern tooling: you're drawn to building AI-native systems and are curious about where Salesforce, MCP, and AI agents intersect.

Bonus:
  • Familiarity with dbt or modern data transformation tooling.
  • Experience with BI tools such as Sigma or Looker.
Location

This role is remote and can be executed globally. If you prefer, you can work from our offices in London, New York, San Francisco, and Warsaw.

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