Job Title: Systems Analyst 2
Location(s): Austin, TX
Summary:Seeking a Systems Analyst II to support healthcare and Medicaid-related application development initiatives. The role involves gathering and documenting business requirements, analyzing business processes, creating functional specifications, supporting testing activities, and serving as a liaison between technical and non-technical stakeholders throughout the Software Development Life Cycle (SDLC). The analyst will help ensure solutions meet business needs, comply with established standards, and support continuous improvement efforts.
Key Responsibilities:- Gather, analyze, and document business and system requirements through collaboration with business stakeholders and subject matter experts.
- Create use cases, process flows, wireframes, acceptance criteria, and other project documentation.
- Analyze existing and proposed business processes to assess system impacts and recommend solutions.
- Assist with project documentation and online help content development.
- Ensure application and solution designs comply with organizational standards and requirements.
- Develop and execute test plans, test scripts, and test data; validate results and support defect resolution.
- Monitor enhancement activities and communicate project status, risks, and issues to stakeholders.
- Participate in status meetings and provide updates to project teams, including developers, business analysts, database administrators, and project managers.
- Maintain and update work assignments through ticketing and project management systems.
- Communicate system functionality, technical issues, and process changes to both technical and non-technical audiences.
- Facilitate knowledge transfer through documentation, training sessions, architecture diagrams, workflow documentation, and stakeholder communications.
- Support Agile/Scrum development processes and contribute to continuous process improvement initiatives.
Required Qualifications:- 5+ years of experience with Medicaid claims processing.
- 5+ years of experience analyzing business objectives, processes, and system requirements.
- 5+ years of experience evaluating user requirements and improving business systems through automation and process enhancements.
- 5+ years of experience creating functional specifications, business requirements documentation, and system documentation.
- 5+ years of experience conducting cost-benefit analyses and evaluating alternative solutions.
- 5+ years of experience documenting input/output requirements and reporting needs.
- 5+ years of experience using Azure DevOps and creating wireframes.
- Strong analytical, problem-solving, and critical-thinking skills.
- Excellent written, verbal, and interpersonal communication skills.
- Knowledge of IT industry trends, emerging technologies, architecture principles, and solution delivery methodologies.
- Knowledge of data protection practices, technology standards, and governance processes.
- Experience working within Agile or Scrum environments.
Preferred Qualifications:- Experience with the Texas DIR Project Delivery Framework and related documentation templates.
- Familiarity with enterprise information architecture and information management methodologies.
- Understanding of software architecture, infrastructure components, and technology roadmaps.
- Experience supporting large-scale healthcare or government technology environments.
