This position can be located at Bend, OR; Boise, ID; Omaha, NE; Sioux Falls, SD and Billings, MT.

SUMMARY
The System Engineer Manager is responsible for the design, installation, administration, and optimization of the company's storage and computer environment—including Windows, Linux/Unix, Citrix, hypervisors, and related components—to ensure high performance of various business applications. This position manages professional-level employees and is accountable for maintaining optimal performance across business-critical systems.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Oversees the planning, execution, and delivery of engineering projects.
• Ensures projects are completed on time, within scope, and within budget.
• Coordinates with cross-functional teams to ensure seamless integration of systems.
• Provides technical guidance and support in the design, development, and implementation of systems.
• Automates routine tasks using scripting and develops processes and procedures for ongoing server environment management.
• Monitors storage usage and resources, and troubleshoots storage-related issues.
• Ensures the availability of client and server applications and configures new implementations.
• Communicates project status, risks, and issues to stakeholders clearly and concisely.
• Builds and maintains strong relationships with clients, vendors, and other stakeholders.
• Ensures policies, practices, and procedures are understood and followed by direct reports, customers, and stakeholders.

MANAGEMENT RESPONSIBILITIES

• Manages and mentors a team of systems engineers, fostering a collaborative and innovative work environment.
• Sets goals and objectives for team members to achieve operational results.

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

KNOWLEDGE, SKILLS AND ABILITIES

• Strong technical background with expertise in systems design, development, and integration.
• Excellent project management and organizational skills.
• Exceptional communication and interpersonal skills.
• Proficiency in relevant software and tools (e.g., VMware, Linux, Windows).
• Knowledge of industry standards and best practices.
• Ability to manage multiple projects simultaneously and prioritize tasks effectively.
• Deep knowledge of Windows Server operating systems including Windows Server 2016, 2019, and newer versions.
• Proficiency in Linux-based operating systems including Red Hat Enterprise Linux and Ubuntu-based distributions.
• Knowledge of cybersecurity principles including firewalls, intrusion detection/prevention systems, and vulnerability management.
• Strong analytical skills to diagnose and resolve complex technical issues.
• Excellent communication skills for effective collaboration with team members, vendors, and stakeholders.
• Ability to manage and prioritize multiple tasks and projects simultaneously.
• Commitment to continuous learning and staying current with industry trends, technologies, and best practices.
• Strong understanding of networking fundamentals including TCP/IP, DNS, DHCP, and other networking protocols.
• Strong understanding of load balancing technologies such as NetScaler and BIG-IP.
• Familiarity with cloud platforms including AWS, Azure, and Google Cloud.
• Proficiency in scripting languages such as PowerShell, Python, and Bash to automate tasks and improve efficiency.

EDUCATION AND/OR EXPERIENCE

• Master's Degree in Information Systems or Computer Science required
• 10+ years related experience, training, and/or equivalent combination of education and experience required
• Proven experience in a leadership role within systems engineering required

PHYSICAL DEMANDS AND WORKING ENVIRONMENT
The physical demands and work environment are representative of those that must be met or encountered to successfully perform the essential functions of the job.

• Dexterity of hands/fingers to operate computer keyboard and mouse - Frequently
• Lifting - Occasionally (up to 50 lbs)
• Sitting - Frequently
• Standing - Occasionally
• Noise Level - Moderate
• Typical Work Hours - M-F (8-5)
• Regular and Predictable Attendance - Required