Systems Engineer
Tampa, FL | Full-time | On-site |
The Role
We are adding a Systems Engineer to our Professional Services team. You will handle escalated technical work and project delivery across our client base, working alongside our senior engineers.
This is a hands-on role. You may build Intune policies, write PowerShell, troubleshoot a failed Veeam backup, configure network infrastructure, or walk a client through a technical change in plain English.
If you like automating something after you have fixed it manually, you will fit in well here.
What You Will Do
- Administer Microsoft 365, Entra ID, and Intune across multiple client environments, including Conditional Access, Autopilot, and Entra ID join projects.
- Build and support Azure infrastructure, including virtual machines, networking, and site-to-site VPNs.
- Write PowerShell scripts to automate repetitive tasks and improve efficiency.
- Manage patching, monitoring, scripting, and automation through NinjaOne RMM.
- Deploy, monitor, troubleshoot, and restore Veeam backups.
- Configure and troubleshoot firewalls, switches, VLANs, routing, and VPNs.
- Work escalated technical issues and client projects through ConnectWise Manage.
- Maintain clear and accurate technical documentation in IT Glue.
- Assist and coach Service Desk technicians on complex technical issues.
- Participate in the on-call rotation.
What You Bring
- 4+ years of professional IT experience, including 2+ years in an MSP engineering role.
- Strong PowerShell skills, including the ability to write scripts from scratch.
- Production experience with Microsoft 365, Entra ID, Intune, and Azure.
- Experience with NinjaOne RMM.
- Experience with Veeam Backup & Replication.
- Strong networking fundamentals, including TCP/IP, DNS, DHCP, VLANs, routing, firewall rules, and VPNs.
- Experience with ConnectWise Manage.
- Strong troubleshooting skills and the ability to work through complex technical problems.
- Clear communication skills with both technical and non-technical users.
- Ability to manage multiple client environments and priorities.
- Valid driver's license and reliable transportation.
Nice to Have
- Proxmox experience.
- Barracuda firewall experience.
- Cisco switching experience.
- Experience with Huntress, Duo, DNSFilter, or IT Glue.
- Microsoft certifications such as AZ-104, MD-102, or MS-102.
- CompTIA or Veeam certifications.
How to Apply
Provide your resume and a short note about an automation or technical project you are proud of.
