System Development Engineer, Amazon Robotics, QTS (Quality Technology Service) Do you ever wonder how the packages show up at your door when you ordered from Amazon? Amazon's global fulfillment business is one of the largest and most complex operations in the world. Our technologically advanced warehouses and a fleet of Robots are at the center. They form the invisible back half of Amazon that magically turns your click of a button into a product at your door. Quality Technology Service is a key part of that solution, enabling the flow of inventory into and out of warehouses for a shipment. Are you ready for a challenge? Would you like to use your engineering or computer science background to optimize and solve complex problem's? Are you interested in building and supporting Robotics supply chain planning software at scale? As a System Development Engineer, you will be responsible to build and support our next generation of supply chain planning (SCP) systems, work that includes scaling our systems to handle thousands of parts for procurement, planning and manufacturing . The System Development Engineer will design, develop, integrate, troubleshoot, and optimize various automation solutions, while acting as a engineering leader for our internal/external engineering partner teams. A commitment to teamwork, hustle, and strong communication skills are absolute requirements. Creating reliable, scalable, and high-performance services and architectures require exceptional technical expertise. If you have that type of expertise, you enjoy working on complex system software, you are customer centric, and you are motivated about building systems that can be operated at global scale with minimal human intervention, then we want to talk to you! Key job responsibilities * Configure and customize the Kinaxis platform to meet the specific requirements of Amazon Robotics' supply chain and operations. * Develop and implement complex Kinaxis workflows, business rules, and integrations to automate and optimize supply chain processes. * Collaborate with the Kinaxis development team to extend the platform's capabilities through custom applications and extensions to drive continuous enhancements and optimizations. * Participate in cross-functional project teams to ensure successful Kinaxis implementations and upgrades. * Monitor Kinaxis platform performance, identify areas for improvement and implement optimization strategies to enhance system responsiveness, scalability, and reliability. * Proactively troubleshoot and resolve issues related to Kinaxis functionality, integrations, and data processing. * Collaborate with business stakeholders to understand their reporting and analytics requirements and translate them into effective Kinaxis solutions. * Provide training and support to end-users on the Kinaxis platform, including functionality, workflows, and best practices. * Develop user guides, training materials, and documentation to facilitate user adoption and self-service. * Identify opportunities for process improvements and innovations within the Kinaxis platform. * Effectively communicate project status, risks, and issues to stakeholders and project sponsors. A day in the life Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you're passionate about this role and want to make an impact on a global scale, please apply! About the team The Amazon Robotics (AR) Technology Enablement Services (TES) Team enables AR's people, purpose, and place to deliver the future. We remove barriers, drive organizational productivity, and foster growth. We serve AR leadership, product customers, and employees, and collaborate with teams throughout FTR. Creating a safe, inclusive, and productive workplace experience. Designing and iterating on learning, development, and engagement solutions to support needs of operators and employees. Synthesizing and articulating AR's long-term strategy, near-term goals, product roadmaps, and workforce strategy. Developing and managing cross organizational mechanisms, reporting, programs, and Sustainability efforts. BASIC QUALIFICATIONS - Experience in automating, deploying, and supporting infrastructure - Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust - Experience with Linux/Unix - 1+ years of supply chain experience - Proven ability to integrate, configure, and customize Kinaxis Maestro across various supply chain planning functions PREFERRED QUALIFICATIONS - Experience with CI/CD pipelines build processes - Kinaxis Maestro/RapidResponse certifications (Author, Administrator, Integrator, Analytics) - End-to-End Kinaxis Maestro/RapidResponse implementation projects and experience in Kinaxis Maestro/RapidResponse Application Maintenance The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, MA, N.Reading - 99,100.00 - 160,000.00 USD annually USA, TX, Austin - 99,100.00 - 160,000.00 USD annually