Job Title: System Administrator 3

Location(s): Richmond, VA

Short Description:
Systems Administrator supporting hybrid IT infrastructure. Administers Windows Server environments, Active Directory, Microsoft 365, patch management, backups, and operational support across on-premises and cloud platforms. Supports system security, monitoring, incident response, and infrastructure reliability in a regulated enterprise environment.

Complete Description:

• Local candidates strongly preferred.
• Vendors can submit 1 candidate per opening for a total of 2 submittals on this requirement.

Position Overview:
Seeking 2 Systems Administrators to support a secure, stable, and high-performing hybrid IT environment. This role is responsible for administering servers, identity systems, enterprise services, and operational infrastructure processes across on-premises and cloud platforms. The position works closely with infrastructure, security, networking, and application teams to maintain system reliability, compliance, and operational continuity.

Key Responsibilities:

Infrastructure Administration

• Administer Windows Server environments across on-premises and cloud infrastructure.
• Manage Active Directory, Group Policy, DNS, and DHCP services.
• Support Microsoft 365 services including Exchange Online and Entra ID/Azure AD.
• Maintain system availability, performance, and configuration standards.

Patch Management & Vulnerability Remediation

• Execute structured patching for servers and enterprise systems.
• Coordinate maintenance schedules and system impact activities.
• Support vulnerability remediation initiatives aligned with security priorities.
• Validate patches prior to deployment and track compliance status.

Security & Compliance Support

• Implement infrastructure security controls and standards.
• Support identity and access management including MFA.
• Assist with system hardening, logging, and monitoring integrations.
• Support audit preparation and compliance activities.

Monitoring & Incident Response

• Monitor infrastructure systems and respond to operational alerts.
• Provide Tier 2/Tier 3 infrastructure support.
• Participate in incident response and escalation processes.
• Contribute to root cause analysis and service improvement initiatives.

Backup & Disaster Recovery

• Administer backup and recovery solutions.
• Perform backup validation and restore testing.
• Support recovery objectives including RTO/RPO requirements.

Change Management & Operations

• Follow established change management procedures.
• Execute infrastructure changes in a controlled environment.
• Participate in CAB and operational governance processes.

Cross-Team Collaboration

• Coordinate with Network Engineering on infrastructure dependencies.
• Work with End User Services on user-impacting changes.
• Support application and data teams with system integrations.
• Communicate operational risks, issues, and system status updates.

Required Qualifications:

• Experience administering Windows Server environments.
• Strong Active Directory and Group Policy administration skills.
• Experience supporting Microsoft 365, Exchange Online, and Entra ID/Azure AD.
• Experience with patch management and system maintenance.
• Familiarity with backup and recovery solutions.
• Basic networking knowledge and troubleshooting skills.

Preferred Qualifications:

• Experience supporting government or regulated environments.
• Experience with hybrid infrastructure environments including Azure.
• Familiarity with NIST or similar security frameworks.
• Experience with VMware or Hyper-V virtualization platforms.
• Exposure to monitoring, SIEM, or endpoint management tools.

Knowledge, Skills, and Abilities:

• Strong troubleshooting and analytical skills.
• Ability to manage multiple operational priorities.
• Effective communication and collaboration across technical teams.
• Ability to follow structured operational and governance processes.
• Focus on reliability, security, and continuous improvement.

Working Conditions:

• Office-based environment.
• Occasional after-hours support for maintenance or incident response.
• Limited travel between office locations may be required.

Skills:

Skill Required / Desired Amount of Experience Expertise Rating Move Windows Server administration Required 5 Years ctive Directory administration Required 5 Years Group Policy management Required 3 Years DNS and DHCP administration Required 3 Years Microsoft 365 administration Required 3 Years Entra ID (Azure AD) administration Required 2 Years Server patch management Required 3 Years System monitoring and alert response Required 3 Years Backup and recovery administration Required 3 Years Virtualization (VMware and/or Hyper-V) Required 3 Years File and print services Required 2 Years PowerShell scripting Required 2 Years Operating system troubleshooting Required 5 Years Change management participation Required 2 Years Incident response support Required 2 Years Root cause analysis participation Required 2 Years Documentation maintenance Required 2 Years Maintenance window execution Required 2 Years Ticket/work management systems Required 3 Years MFA administration/support Required 2 Years System hardening practices Required 2 Years Vulnerability remediation execution Required 2 Years ccess control management Required 2 Years Security policy adherence Required 2 Years NIST/security framework exposure Required 2 Years Communication and collaboration Required 3 Years Operational prioritization Required 3 Years Structured/process-oriented work Required 3 Years Working in team-based IT operations Required 3 Years zure infrastructure administration Desired 2 Years Hybrid cloud environments Desired 2 Years Intune/endpoint management Desired 1 Years Identity federation/SSO Desired 1 Years Conditional Access policies Desired 1 Years SIEM/EDR exposure Desired 1 Years dvanced PowerShell scripting Desired 1 Years Infrastructure automation Desired 1 Years Government IT experience Desired 2 Years Regulated environment experience Desired 2 Years