Description:

Columbia Technology Partners is seeking a System Administrator 2 to support the implementation, maintenance, and optimization of IT systems across enterprise and mission-focused environments. In this role, you will provide hands-on support for system infrastructure, troubleshoot and resolve technical issues, and help ensure the reliability, security, and performance of critical IT services. The ideal candidate has experience supporting both Windows and Linux/UNIX environments, administering cloud-based solutions in AWS, and contributing to DevOps-driven operational processes.

Key Responsibilities:

• Provide implementation, troubleshooting, and maintenance support for IT systems and infrastructure.
• Monitor, manage, and maintain servers, storage systems, network devices, and mobile endpoints.
• Troubleshoot and resolve Tier 1 (Help Desk) and Tier 2 (Escalation) support issues.
• Manage daily system operations, including configuration, patching, upgrades, and performance monitoring.
• Assist users with system access, account management, and technical support requests.
• Support escalated incidents by conducting detailed analysis, troubleshooting complex issues, and communicating status updates to stakeholders.
• Optimize system performance, resource utilization, and capacity planning activities.
• Configure, administer, and maintain Windows, UNIX, and Linux operating systems.
• Install, upgrade, and troubleshoot operating system software and system components.
• Maintain network infrastructure components and implement enhancements to improve reliability, security, and performance.
• Support AWS cloud environments and assist with the deployment, automation, and maintenance of cloud-based resources.
• Contribute to DevOps initiatives through scripting, automation, configuration management, and continuous improvement of system operations.
• Support hardware-related issues and remain engaged through issue resolution and system restoration efforts.

Qualifications:

• Bachelor's degree in a technical discipline with 10+ years of Systems Administration experience supporting programs or environments of similar scope and complexity; five (5) additional years of relevant experience may be substituted for a degree.
• DoD 8570 IAT Level I certification (or higher) required.
• Hands-on experience administering and troubleshooting Windows, Linux, and/or UNIX systems, including servers, storage, network infrastructure, and end-user environments.
• Experience supporting AWS cloud environments and DevOps practices, including automation, scripting, system monitoring, and performance optimization.

Desired Qualifications:

• AWS certifications (Cloud Practitioner, Solutions Architect, SysOps Administrator, or similar).
• Experience with Terraform, Ansible, CloudFormation, Jenkins, Git, or other DevOps toolsets.
• Familiarity with virtualization technologies, containerization platforms, and enterprise monitoring solutions.
• Experience supporting secure government or DoD environments.

Requirements:

• U.S. Citizenship is required for all applicants. CTP is an equal opportunity employer and abides by applicable employment laws and regulations. All applicants and employees are subject to random drug testing in accordance with Executive Order 12564. Employment is contingent upon successful completion of a security background investigation and polygraph.
• Certification Requirements:
  • DOD 8570 IAT Level I Certification

This position requires an active Security Clearance with appropriate Polygraph.

At Columbia Technology Partners (CTP), we are united in being the best that we can be as individuals, but our core belief is that we can be better together. Together we will take on each mission with an execution process that authentically represents who we are. Our success relies on our team values, the foundation we built around them, and the Partners we become along the way.

That's why our pay is competitive, our missions are critical, and our benefits
represent what matters most to CTP: Our People.

Salary Range Transparency

At Columbia Technology Partners we are committed to transparency and fairness in our compensation practices. We believe in creating a work environment where employees feel valued, empowered, and rewarded for their contributions.

How We Determine Salary Ranges

Our salary ranges are based on the following key factors:

• Job Role and Responsibilities: The specific duties and responsibilities associated with each role form the foundation of our compensation structure.
• Market Research and Industry Benchmarks: We conduct regular analysis of market trends and salaries across our industry, using reliable compensation data to ensure we stay competitive.
• Experience and Qualifications: An individual's experience, education, certifications, and specialized skills all contribute to determining their position within a salary range.
• Location: Salary ranges may be adjusted based on geographic cost of living, in accordance with local and national standards.
• Company Performance: Our compensation practices also take into account overall company performance and financial health, ensuring that we maintain sustainability while rewarding our team.

Really good benefits, for really GREAT people:

From our CTP Family to yours, we know how important these decisions are. Your benefits are about you, not us. Tell us what you need in order to see a future at CTP; lets get where you're going, together.

Medical: CTP offers 3 superior plans, bringing our employees both in-network and out-of-network options.

Vision + Dental: Both free to you + paid in full by CTP.

Retirement: 401k - 6% company contribution

PTO + Leave: A work life balance is extremely important to our team here at CTP, which is why our paid time off plans are so lucrative. Offering customizable leave plans to meet your needs is just one of our many perks! Jury Duty, Bereavement + Military Leave provided.

Career Growth: Up to $10,000 provided for approved career-related learning, training, education, and/or tuition.

Life and AD&D Insurance/Short-Term & Long-Term Disability: More peace of mind, at zero cost to you.

Profit Sharing Bonus: End of year cash gets added to your bottom-line.

Referral Bonus Program: Our tiered program provides an incentive with each stage of the hiring process your referral passes. Our bonuses range from $7,000-$20,000, if your referral joins the team.

CTP was voted one of the top 25 best places to work in Baltimore by Baltimore Magazine!