Qualifications

• Bachelor's degree in a related field required; Computer Science or similar preferred.
• At least 3 years of experience in a technology environment is mandatory.
• No specific licenses or certifications required.
• Equivalency in education or experience may be accepted.
• Knowledge of computer programming and systems analysis is essential.

Responsibilities

• Act as the initial contact for System Administration team issues and escalate as necessary.
• Utilize in-depth knowledge of systems to aid in development for secondary systems.
• Provide mentorship and technical advice to junior System Administration staff.
• Conduct thorough system maintenance, monitoring, and problem resolution.
• Ensure system upgrades are configured and executed properly.
• Oversee system backup and recovery operations to ensure data integrity.
• Create comprehensive technical documentation for support processes.
• Assist senior personnel in troubleshooting hardware or software failures.
• Offer support outside of regular hours, including evenings and weekends.

Benefits

• Remote work available within a multi-state area.
• Opportunity to work in a 24/7 environment, providing diverse challenges.
• Access to advanced technical projects and systems management tasks.
• Engagement in a collaborative team environment with experienced personnel.
• Potential for bonuses based on company performance.