JOB SUMMARY: The SVP, Treasury & Payments Product Manager is responsible for the strategic vision, profitability, development, and lifecycle management of Forbright Bank's commercial deposit, treasury management, and payments product portfolio, with a primary focus on serving the needs of middle market businesses.

This role owns the product strategy from ideation through commercialization, ensuring products align with client needs, competitive market trends, regulatory requirements, and the Bank's strategic objectives. The role is accountable for product financial performance, including revenue growth, profitability, pricing strategy, adoption, and return on investment.

Working closely with Treasury Sales, Commercial Banking, Operations, Technology, Marketing, Compliance, Risk, Finance, and third-party vendors, this individual develops business cases for new products and enhancements, defines product roadmaps, manages implementation efforts, and ensures successful product launches. The role also serves as the voice of the customer by actively gathering feedback from clients and frontline associates, identifying opportunities for innovation, and continuously improving the client experience.

Success in this role requires balancing strategic thinking with disciplined execution while driving profitable growth and delivering treasury solutions that differentiate Forbright Bank in the middle market.

DUTIES AND RESPONSIBILITIES:

• Develop and execute the strategic roadmap for commercial deposit, treasury management, and payments products serving middle market businesses
• Own the end-to-end product lifecycle, including business case development, product requirements, commercialization, enhancements, and retirement

• Own product P&L, pricing strategy, profitability, utilization, adoption, and key performance indicators (KPIs) to drive commercial growth and portfolio performance

• Translate client, business, and market needs into product, operational, and technology requirements

• Lead vendor evaluation, implementation, and ongoing relationship management

• Lead cross-functional collaboration across Treasury Sales, Commercial Banking, Operations, Technology, Compliance, Risk, Marketing, and Finance to successfully develop, launch, and enhance products

• Serve as the voice of the customer by partnering with clients, Relationship Managers, Treasury Sales, and frontline associates to identify product opportunities, improve the client experience, and support business development efforts

• Develop product training and sales enablement materials to support successful product launches

• Stay informed on industry trends, emerging technologies, and competitive offerings to identify opportunities.

• Perform other duties as assigned

QUALIFICATIONS:

• Bachelor's Degree required

• Minimum of 10 years of experience in treasury management and/or product management required

• Experience owning commercial banking, treasury management, or payments products with demonstrated accountability for product performance

• Experience developing product strategies, business cases, and financial models

• Strong understanding of treasury management solutions for middle market clients, including receivables, payables, liquidity management, fraud prevention, and commercial payments

• Demonstrated experience managing product roadmaps and prioritizing enhancements

• Strong analytical and financial acumen with experience developing product strategies, business cases, pricing models, and profitability analyses

• Proven ability to influence executive leadership and lead cross-functional initiatives without direct authority

• Demonstrated interpersonal skills with the ability to collaborate and build credibility across multiple lines of business

• Proven success multi-tasking with the ability to manage multiple priorities and projects at once

• Experience in product management lifecycle including idea generation, developing, implementing, and managing products and services preferred

• Experience with FIS IBS core, BeB and CeB or Digital One preferred

• Vendor management experience preferred

• Proficiency with Microsoft Office tools (Outlook, Word, PowerPoint, Excel)

• Excellent verbal, written, and interpersonal communication skills

• Strong organizational skills and attention to detail

• Outstanding problem-solving and time management skills

• Self-motivated, self-directed, and results-oriented

• Adaptable and able to multitask in a fast-paced environment

• Can work independently and within a team; solution-oriented with a collaborative approach

$90,000 - $139,500 a year

The pay range for this position is above. The specific rate will depend on the successful candidate's qualifications and prior experience $90,000 (entry level qualifications) to $139,500 (highly experienced).

POSITION REQUIREMENTS: We are committed to creating an inclusive workplace where all employees are capable of performing their job position. Work is primarily conducted in an office setting while certain positions may allow for remote work through the use of technology at management discretion. The functions described below are representative of those to successfully perform duties of this job. Reasonable accommodations may be made to enable employees to perform the essential functions. While performing duties of this job, the employee may be regularly required for extended periods of time to:
• Remain in a stationary position
• Use hands and fingers
• Utilize a computer monitor with visual acuity
• Operate technology or other office machinery such as printers, scanners, etc.
• Communicate clearly verbally and/or in writing with others

ADDITIONAL DUTIES: For Forbright Bank to remain efficient and nimble as a growing organization, team members are expected to exhibit a high level of flexibility regarding any duties that may be situationally assigned outside of this job description.

PERKS/BENEFITS:
• Comprehensive health, dental, and vision plans
• 4 weeks PTO
• 401k + company match
• Metro SmartTrip benefits ($50/mo)
• Remote or hybrid (4 days per week in-office) work schedules for most positions
• Incentives for purchasing solar panels, electric vehicles, biking to work, etc.
• Paid subscriptions to Veterans Compost, Capital Bikeshare, Imperfect Foods reimbursement, and more!