Customers Bank

SVP, Senior Relationship Manager

Customers Bank$150K — $180K *
Finance & Insurance
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent with 10+ years of relevant experience
  • Ability to negotiate complex credit structures and close large transactions independently
  • Comprehensive knowledge of commercial banking and treasury products with formal credit training
  • Working understanding of Capital Markets, Loan Syndications, and Debt Capital Markets
  • Strong background in commercial and industrial (C&I) calling
  • Existing local book of business to leverage
  • Proven experience in building and maintaining partnerships
  • Strong analytical skills to review financial information
  • Excellent communication skills, both written and oral

Responsibilities

  • Solicit and close new commercial clients for loans and deposits
  • Negotiate terms to successfully close profitable business deals
  • Review and analyze financial information for prospective clients
  • Establish and maintain positive relationships through customer visits
  • Cross-sell other bank products and services to existing clients
  • Engage with the community to represent the bank effectively
  • Monitor and manage all aspects of the loan portfolio including delinquency and renewals

Benefits

  • Engagement in community initiatives
  • Opportunity for professional growth and networking
  • Access to a wide range of bank products and services for cross-selling
  • A supportive team environment conducive to driving results
Full Job Description
What You'll Do:

As an SVP Senior Relationship Manager, you will be responsible for soliciting and closing new, profitable business and managing the existing portfolio to bank standards. The successful candidate will have strong marketing skills and a broad network, as his/her primary responsibility will be new business development, including lead generation, and relationship management.

We are looking for a highly motivated, strong communicator, who thrives in a fast-paced environment.

Responsibilities:
  • Call new commercial clients (loans & deposits)
  • Negotiate terms and conditions to successfully close profitable business
  • Review and analyze financial information
  • Visit customers to establish and maintain positive relationships
  • Cross-sell other bank products and services
  • Actively involved in the community with ability to represent the bank
  • Monitor and proactively manage all aspects of the loan portfolio including loan delinquency, loan reviews, renewals and work with Special Assets team, when appropriate


What Do You Need?
  • Bachelor's degree or equivalent and 10+ years of related work experience
  • Ability to independently negotiate complex credit structures and close large transactions
  • Comprehensive knowledge of commercial banking and treasury products, services and completion of formal credit training.
  • Working knowledge of Capital Markets, including Loan Syndications and Debt Capital Markets.
  • Strong C&I calling background
  • Ability to bring a local existing book of business
  • Experience building and maintaining internal and external partnerships
  • Ability to source new prospect and referral source relationships Meet and exceed regional and bank loan production and performance goals
  • Ability to review and analyze financial information
  • Excellent written and oral communications


Technology Skills:
  • Ability to work with the Microsoft Suite and learn/work with other Customers Bank's applications.

About Customers Bank

Customers Bank is a full-service bank that provides a range of financial products and services to individuals, businesses, and institutions. The bank offers checking and savings accounts, loans, mortgages, credit cards, and wealth management services, among others. Customers Bank operates through a network of branches and ATMs in several states, including Pennsylvania, New York, New Jersey, Rhode Island, Massachusetts, New Hampshire, and Illinois. The bank is known for its innovative digital banking solutions, such as its mobile app and online banking platform, which allow customers to manage their accounts and transactions from anywhere, anytime.
Learn more about Customers Bank
Size
1,200 employees
Industry

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