Customers Bank

SVP, Senior Relationship Manager

Customers Bank • $150K — $180K *
Lancaster, PA 17603In-Person
Finance & Insurance
8 - 10 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent with 10+ years of experience in commercial banking
  • Proven ability to negotiate complex credit structures
  • In-depth knowledge of commercial banking and treasury products
  • Familiarity with Capital Markets, Loan Syndications, and Debt Capital Markets
  • Strong background in Commercial and Industrial (C&I) lending
  • Local book of business preferred for immediate impact
  • Experience in building internal and external partnerships

Responsibilities

  • Solicit and close new commercial clients for loans and deposits
  • Negotiate favorable terms to secure profitable deals
  • Analyze financial information to inform decision-making
  • Engage with customers to foster positive relationships
  • Cross-sell additional bank services to enhance client value
  • Participate actively in community initiatives to represent the bank
  • Manage loan portfolio, overseeing delinquency and renewals

Benefits

  • Opportunities for community involvement
  • Collaborative working environment
  • Professional development and training programs
Full Job Description
What You'll Do:

As an SVP Senior Relationship Manager, you will be responsible for soliciting and closing new, profitable business and managing the existing portfolio to bank standards. The successful candidate will have strong marketing skills and a broad network, as his/her primary responsibility will be new business development, including lead generation, and relationship management.

We are looking for a highly motivated, strong communicator, who thrives in a fast-paced environment.

Responsibilities:
  • Call new commercial clients (loans & deposits)
  • Negotiate terms and conditions to successfully close profitable business
  • Review and analyze financial information
  • Visit customers to establish and maintain positive relationships
  • Cross-sell other bank products and services
  • Actively involved in the community with ability to represent the bank
  • Monitor and proactively manage all aspects of the loan portfolio including loan delinquency, loan reviews, renewals and work with Special Assets team, when appropriate


What Do You Need?
  • Bachelor's degree or equivalent and 10+ years of related work experience
  • Ability to independently negotiate complex credit structures and close large transactions
  • Comprehensive knowledge of commercial banking and treasury products, services and completion of formal credit training.
  • Working knowledge of Capital Markets, including Loan Syndications and Debt Capital Markets.
  • Strong C&I calling background
  • Ability to bring a local existing book of business
  • Experience building and maintaining internal and external partnerships
  • Ability to source new prospect and referral source relationships Meet and exceed regional and bank loan production and performance goals
  • Ability to review and analyze financial information
  • Excellent written and oral communications


Technology Skills:
  • Ability to work with the Microsoft Suite and learn/work with other Customers Bank's applications.

About Customers Bank

Customers Bank is a full-service bank that provides a range of financial products and services to individuals, businesses, and institutions. The bank offers checking and savings accounts, loans, mortgages, credit cards, and wealth management services, among others. Customers Bank operates through a network of branches and ATMs in several states, including Pennsylvania, New York, New Jersey, Rhode Island, Massachusetts, New Hampshire, and Illinois. The bank is known for its innovative digital banking solutions, such as its mobile app and online banking platform, which allow customers to manage their accounts and transactions from anywhere, anytime.
Learn more about Customers Bank
Size
1,200 employees
Industry
Finance & Insurance
* Ladders Estimates

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