Salesforce

SVP, Influencer Strategy & Marketing

Salesforce$373K — $465K *
Enterprise Technology
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • 15+ years in communications, marketing, influencer strategy, or media relations, with a focus on technology.
  • Experience creating new capabilities that challenge traditional influencer approaches.
  • Proven ability to identify, recruit, and manage relationships with top-tier media and influential voices.
  • Thorough knowledge of enterprise software, cloud technologies, and AI markets.
  • Expertise in advising C-suite executives on public visibility strategies.
  • Strong collaborative skills to unite teams around a cohesive narrative in a global organization.
  • History of building scalable influencer programs that link to measurable business outcomes.

Responsibilities

  • Identify and maintain a prioritized list of top influential voices in technology relevant to Salesforce.
  • Develop personalized, sustained engagement programs that foster long-term relationships with influential figures.
  • Create ongoing influencer campaigns that keep top voices consistently involved with Salesforce.
  • Coordinate with various teams to shape and disseminate impactful narratives through influencer channels.
  • Serve as a liaison to enhance the CEO’s visibility and influence in the enterprise software arena.
  • Define metrics for measuring influencer impact and report findings to senior leadership.
  • Monitor the influencer landscape and manage reputational risks in influencer partnerships.

Benefits

  • Comprehensive benefits supporting work-life balance and personal growth.
  • Access to AI tools that enhance productivity and impact.
  • Opportunities to shape and redefine the future of AI and enterprise technology.
Full Job Description
Salesforce is seeking a strategic, relationship-driven executive to build and lead our influencer strategy - identifying and activating the voices that shape how the world sees enterprise software and AI. Our CEO is the most visible and credible leader in this space; the SVP of Influencer Strategy & Marketing will be a builder, creating an ecosystem of trusted voices and a new capability that amplifies the CEO's and Salesforce's narrative, challenges traditional approaches, and drives trust, relevance, and advocacy at global scale. The SVP will report to the Chief Marketing Officer (CMO) and partner closely with leaders across our Product, Marketing, Communications, and Sales teams. Responsibilities: Identify and Prioritize Influence • Build and maintain a list of the top 25 most influential voices in technology relevant to Salesforce's story - spanning media, analysts, podcasters, creators, customers, partners, employees, and executives. • Develop a differentiated approach spanning business and technology thought leaders, creators, practitioners, developers, entrepreneurs, industry voices, and other influential communities. • Identify emerging shifts in how audiences discover information, form opinions, and make technology and business decisions, translating those shifts into opportunities for Salesforce. Build and Manage Ongoing Relationships • Develop personalized engagement programs (briefings, access, exclusives, events) that turn one-off interactions into durable, mutually valuable relationships with each priority voice. • Develop always-on influencer programs - advisory councils, ambassador programs, content collaborations, embargoed briefings - that keep top voices engaged consistently, not just around launches. • Build sustained relationships and advocacy beyond transactional, campaign-based influencer engagements. • Establish Salesforce as a trusted and compelling partner for leading and emerging voices across technology, business, AI, entrepreneurship, and culture. Partner Cross-Functionally on Narrative • Work closely with Product, Marketing, Communications teams to shape narratives, proof points, and customer stories that can be seeded through influencer channels. • Partner with Product Marketing and Communications to translate complex Salesforce innovations - including AI, CRM, data, and emerging technologies - into opportunities for authentic, audience-first storytelling. • Integrate influential voices into major Salesforce product launches, campaigns, thought leadership initiatives, and cultural moments, including tentpole experiences like Dreamforce. Protect and Amplify Executive Visibility • Serve as a key partner to the CEO's communications team, ensuring influencer engagement reinforces and defends the CEO's and the company's position in the enterprise software and AI space. • Develop programs that connect influencers with Salesforce executives, product leaders, customers, Trailblazers, and subject-matter experts. • Represent Salesforce externally with creators, platforms, agencies, industry leaders, and strategic partners. Measure Impact • Define metrics and reporting for influencer reach, sentiment, and business impact; report progress to senior leadership. • Establish a measurement framework connecting influencer investment to brand, audience, and business outcomes - including reach, engagement, share of voice, brand consideration, and demand. • Use audience intelligence, social data, cultural insights, and performance analytics to continuously refine strategy and investment. Manage Risk • Monitor the influencer landscape for emerging voices, shifting sentiment, and reputational risk, and develop response strategies. • Establish clear standards for influencer selection, brand alignment, compensation, disclosure, content rights, brand safety, and risk management. Build and Lead a Team • Hire and manage a small team and agency partners to scale relationship management and content programs. • Build the organizational capabilities, talent, technology, agency ecosystem, and operating model required to deliver on the influencer strategy globally. • Lead, develop, and inspire a high-performing team with expertise spanning influencer strategy, creator partnerships, content, audience intelligence, operations, and measurement. Qualifications: • 15+ years in communications, marketing, influencer strategy, or media relations, with senior leadership experience focusing on technology. • Ability to create a new capability, challenging traditional approaches, and defining how Salesforce can use influential voices to build trust, relevance, and advocacy at global scale. • Demonstrated experience identifying, recruiting, and managing relationships with high-profile media, analysts, creators, or industry voices. • Deep understanding of the enterprise software, cloud, and artificial intelligence markets, and the global creator and influencer ecosystem. • Experience advising and influencing C-suite executives on public narrative and visibility strategy. • Strong cross-functional collaborator with the ability to align teams around a shared narrative in a highly matrixed global organization. • Track record of building measurable, scalable influencer/creator programs (not just one-off activations) that connect investments to business outcomes. • Excellent judgment on reputational risk and brand protection. • Experience leading a high-performing team of direct reports and agency partners. Unleash Your Potential When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world. The typical base salary range for this position is $373,000 - $465,000 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $373,000 - $465,000 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

About Salesforce

ExactTarget is a provider of on-demand email marketing software solutions. Their suite of on-demand one-to-one marketing applications enables clients to send business-critical and event-triggered communications to increase sales, optimize marketing investments, and strengthen customer relationships. They offer four editions of their on-demand software application along with integrated solutions such as ExactTarget for AppExchange and ExactTarget for [Microsoft](/organization/Microsoft) Dynamics CRM.

Salesforce Careers

Joining Salesforce means becoming part of a dynamic, global team of professionals who are deeply committed to driving customer success and innovation. As the world's leading Customer Relationship Management (CRM) platform, Salesforce offers unparalleled job opportunities in technology and consulting, making it an ideal place for ambitious individuals looking to make a significant impact.

Work You'll Do

At Salesforce, every position is a chance to leverage your skills and creativity to transform businesses and industries. Our diverse team of experts collaborates to deliver cutting-edge solutions that foster growth and enhance leadership capabilities. By joining our team, you'll be at the forefront of digital innovation, using Salesforce's powerful platform to help clients navigate their transformation journeys.

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Whether you're looking for an internship, a full-time position, or leadership roles, Salesforce provides a wealth of opportunities to advance your career. Our commitment to professional growth is reflected in our robust training programs, including leadership development and diversity training, designed to help you excel at every stage of your career.

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Salesforce prides itself on a culture that values diversity, teamwork, and open communication. We believe that our strength lies in our people, and we're committed to creating an environment where everyone can thrive. Joining our team means being part of a supportive community that encourages networking and collaboration.

Benefits and Culture

At Salesforce, we understand that job satisfaction extends beyond the office. That's why we offer competitive benefits to support the health, well-being, and financial security of our employees and their families. From health insurance and retirement plans to wellness programs and flexible working arrangements, we provide the benefits that contribute to a better work-life balance.

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Learn more about Salesforce
Size
73,541 employees
Market Cap
$130.4 billion
Industry
Net Income
$4 billion
Founded
2000
5 Year Trend
+25.7%
Revenue
$21.2 billion
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