Objective: The Surgical Account Manager (SAM) is a strategic sales professional responsible for driving growth and customer engagement across assigned accounts. This role focuses on the promotion and sale of Bausch + Lomb's surgical device portfolio, including intraocular lenses, viscoelastic solutions, capital equipment, disposables, accessories, and standalone technologies. The SAM serves as the primary point of contact for ophthalmic surgeons and surgical staff, delivering clinical expertise, product education, and exceptional customer service.
Responsibilities- Achieve and exceed territory sales objectives through strategic sales activities, including product demonstrations, evaluations, proposals, and in-services.
- Generate leads, develop sales proposals, and manage product demo evaluations and post-sale equipment in-services.
- Protect and grow core consumable business through equipment conversions and product/service/technology innovation.
- Conduct competitive market analysis to identify new business opportunities and respond to market dynamics.
- Serve as the primary liaison for assigned accounts, including hospitals, ASCs, teaching institutions, managed care organizations, and buying groups.
- Build and maintain relationships with key opinion leaders, high-volume users, and decision-makers.
- Coordinate surgical evaluations and be present during procedures to provide technical support and answer questions.
- Educate surgeons and OR staff on the proper use and benefits of Bausch + Lomb technologies.
- Deliver value by helping customers fully utilize the capabilities of advanced platforms such as Stellaris.
- Work closely with regional team members, including Surgical Device Managers and other B+L representatives, to ensure cohesive sales strategies and customer support.
- Maintain accurate records of customer interactions, sales activities, product evaluations, and demos using Salesforce CRM.
- Manage territory expenses, sample accounts, and consignments in accordance with company policies.
- Complete all administrative tasks and training requirements as outlined by company standards.
Qualifications- Bachelor's Degree or equivalent experience (High School +10 yrs; Associate +6 yrs).
- Minimum 3 years of successful outside sales experience, preferably in ophthalmic, medical device, or surgical sales.
- Prior experience in surgical environments is preferred.
- Strong organizational, interpersonal, and communication skills.
- Ability to work independently in a remote field-based role.
- Proficiency in Microsoft Office and CRM platforms (Salesforce preferred).
- Strong financial acumen and analytical ability.
- Valid driver's license with a clean driving record.
- This is a remote, field-based position that typically requires 25%-75% travel, which may include overnight stays depending on the size of the territory. Candidates must reside within the territory or within a reasonable commuting distance-by company vehicle-to the territory's workload center.
For U.S. locations that require disclosure of compensation, the starting pay for this role is between $90,000.00 and $110,000.00. The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors.
U.S. based employees may be eligible for short-term and/or long-term incentives. They may also be eligible to participate in medical, dental, vision insurance, disability and life insurance, a 401(k) plan and company match, a tuition reimbursement program (select degrees), company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive sick time, floating holidays and paid vacation.
Job Applicants should be aware of job offer scams perpetrated through the use of the Internet and social media platforms.
To learn more please read Bausch + Lomb's Job Offer Fraud Statement.
Our US Benefit Programs: Employee Benefits: Bausch + Lomb
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
