Summary/Objective The mission of the Engineering Team is to ensure that the products we make are safe, meet all specified material properties, are correctly designed / specified, and when needed repaired. The Support Engineer owns the relationship between PWT Engineering, our distribution partners, and the consulting Engineers we use to meet our customers' needs. The focus is on identifying the customers' needs and then developing the engineered solution that meets that need. Location Remote- US The employee must live in one of the following states: California, Colorado, Conneticut, Georgia, Idaho, Illinois, Michigan, Mississippi, Nebraska, North Carolina, Oregon, South Carolina, Tennessee, Texas, or Washington Reports to Director of Engineering Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. • Provide technical support to PWT sales and customers. • Respond to designquestions. • Develop engineeredsolutions tocomplex design conditions. • Meet or exceed the Engineering Service Level Agreement (SLA). Competencies • Customer focused Problem Solving • Structural Engineering Principals • Mechanicsof Materials • Codes and Standards knowledge • Attention to Detail • Time Management Supervisory Responsibilities None Work Environment Office setting Physical Demands Must be able to work on a computer for extended periods of time. Travel Requirements Person must be able to travel throughout the US and Canada as needed. Required Education and Experience • Bachelorsin engineering. • EITCertification • Light frame construction experience desirable • Experience in design of EWP products (I-Joist, LVL, LSL, PSL, GLB)desirable. • Knowledge of current codes is critical.