JD.com, Inc.

Supply Chain Solutions Manager

JD.com, Inc.$80K — $120K *
Transportation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-5 years of experience in solution design, with 1-2 years in overseas warehouse planning.
  • Strong analytical skills, particularly in Excel for data manipulation and visualization.
  • Experience in building dashboards or reporting tools for business insights.
  • Understanding of transportation concepts, including pricing and operational challenges.
  • Ability to collaborate effectively across teams in sales, procurement, product, and operations.
  • Fluent in English and Chinese (Mandarin) for effective communication.

Responsibilities

  • Develop tailored warehousing and distribution plans for E-commerce sellers like TikTok and Amazon.
  • Design workflows for handling small and oversized items or hazardous materials.
  • Calculate Internal Rate of Return (IRR) and payback periods for new warehouse setups.
  • Optimize last-mile pricing strategies under platform-mandated labels.
  • Define Standard Operating Procedures (SOPs) for OS&D and compliance with HazMat regulations.
  • Identify and analyze client pain points for cross-border and local US clientele.
  • Conduct competitor benchmarking and evaluate overseas warehouse capabilities.

Benefits

  • Annual performance bonus.
  • Opportunities for career advancement in logistics and solution design.
  • Collaborative work environment across various teams.
  • Exposure to a diverse range of E-commerce clients and challenges.
Full Job Description
Job Details
  • Job Title: Overseas Warehouse Solution Manager
  • Location: Fontana, CA or City of Industry, CA
  • Annual Salary: $80,000 - $120,000 USD + Annual Performance Bonus


Position Overview:

Responsible for designing and optimizing logistics solutions for the North American market. You will bridge the gap between client needs and warehouse operations, focusing on cost efficiency (IRR), compliance (HazMat/Customs), and last-mile optimization.

What You'll Do

Solution Design:
  • Develop customized warehousing and distribution plans for E-commerce sellers (TikTok, Temu, Amazon).
  • Design workflows for small/oversized items or HazMat storage and handling.

Cost & Profitability Analysis:
  • Calculate project IRR (Internal Rate of Return) and payback periods for new warehouse setups.
  • Optimize Last-mile pricing strategies to maintain margins under "Platform-Mandated Labels."

Exception & Compliance Management:
  • Define SOPs for OS&D (Over, Short, and Damaged) and other Inbound/Outbound Exceptions.Ensure compliance with California CUPA/HMBP regulations for hazardous materials.

Market Insight Exception & Competitive Assessment
  • Client Insight & Needs Analysis: Identify, extract, and analyze the pain points and requirements of both cross-border and local US clientele
  • Competitor Benchmarking & Capability Evaluation: Conduct comprehensive research and evaluation of overseas warehouse capabilities, focusing on operational efficiency, pricing structures, and geographic coverage


About You

  • Experience: 3-5 years in solution design, with 1-2 years directly related to overseas warehouse planning and execution.
  • Strong analytical skills and proficiency in Excel; ability to extract, manipulate, and visualize data.
  • Experience building dashboards or reporting tools to support business decisions.
  • Understanding of transportation concepts including pricing, carrier selection, service levels, and operational challenges.
  • Ability to collaborate across multiple teams (sales, procurement, product, operations).
  • Strong communication skills in English and Chinese (Mandarin)


Ready to apply?

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About JD.com, Inc.

JD.com, Inc. is a leading e-commerce company in China, offering a wide range of products and services to consumers across the country. The company's platform provides a one-stop shopping experience, with a vast selection of products, fast and reliable delivery, and excellent customer service. JD.com's mission is to empower consumers to live a better life, and the company is committed to providing high-quality products and services at competitive prices. JD.com has a strong track record of growth, with revenue increasing by over 20% annually in recent years. The company is also committed to sustainability, with a focus on reducing its carbon footprint and promoting environmental responsibility.
Learn more about JD.com, Inc.
Size
310,000 employees
Market Cap
$147.4 billion
Industry
Net Income
$49.4 billion
Founded
1998
5 Year Trend
+38.1%
Revenue
$745.8 billion

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