Are you interested in leading high impact projects and working cross-functionally to deliver top selection and delight end Customers? This is your chance to help build strategic relationships and drive business growth with some of the most influential Consumables Selling Partners and the AVS Customer Success Manager team. AVS Supply Chain Managers will play a critical role in delivering optimal customer experience by ensuring Amazon has the right product quantities, in the right places, and at the right time. This position will work to continuously optimize operational metrics by working directly with vendors and partner teams. AVS Supply Chain Managers serve as a key point of contact between Retail, Supply Chain, and Vendors and contribute to vendor-level operational strategy, annual negotiations, and opportunities to reduce cost and waste in the supply chain.
Key job responsibilities
• Plan and execute inventory strategies to optimize sales, in-stock rates, turns and inventory health for owned category
• Monitor, analyze and own key performance indicators such as in-stock rate, procurement lead time, fill rate, and inventory turns
• Participate in business reviews for your Customer(s); identify operational improvement areas and support conversation with recommendations to drive improvement
• Forecast and manage efficient inbound and outbound inventory flows and health, including forecasting, purchasing, and removing unproductive inventory
• Drive root cause analysis/reporting on operational issues, develop action plans and project manage improvements with the ability to manage multiple, competing priorities simultaneous
• Work with internal teams collaboratively, to help drive tools and process improvements that affect purchasing and procurement workflows, with emphasis on automating tasks that are currently performed manually
• Interface with Customer(s) and lead with strategic recommendations to improve and/or resolve in-stock issues
A day in the life
• Facilitate and attend weekly meeting with Customer(s)' operations/supply chain team(s) to walk through how they forecast.
• Conduct deep dive analysis on low Confirmation Rate to identify root-cause and propose plan to address in collaboration with Customer.
• Attend In-Stock Managers weekly meeting to align - Work with internal Amazon program and Customer teams and to understand issues impacting your Customer(s)' lead time and develop solutions in partnership with internal Amazon and external Customer teams.
• Work with internal Amazon program and external Customer teams to optimize item enrollment in various Supply Chain programs.
• Review inventory position on high demand items for an upcoming promotional event. Monitor inventory levels and work with your Customer(s) to ensure adequate inventory availability.
About the team
The Amazon Vendor Services program is a paid service that offers enrolled Selling Partners services in one of five major categories: (1) A designated Customer Success Manager, (2) Strategic business advice, (3) Support, (4) Instock manager owning Supply Chain initiatives, and (5) Programs, Pilots, Betas, and Advance Coaching. In this role, you will be a member of the Consumables Category team, and will provide Supply Chain expertise alongside a team of designated Account Managers supporting one to two Selling Partners within the Consumables categories. Consumables categories consist of Baby, Grocery, Health & Personal Care, Mass Beauty, Pets, and Premium Beauty. The role offers broad scope as the Selling Partners supported by this role may span numerous Brands, end Customer segments, and product categories.
BASIC QUALIFICATIONS
- 3+ years of with Excel experience
- 4+ years of supply chain, inventory management or project management experience
- Bachelor's degree, or 3+ years of professional or military experience
PREFERRED QUALIFICATIONS
- Knowledge of the principles of statistical inventory control
- Experience with process improvement techniques such as Kaizen, Lean Manufacturing or Six Sigma
- Usage of generative AI tools to enhance workflow efficiency, with a willingness to learn effective prompting and evaluation practices.
- Ability to recognize opportunities where generative AI could enhance products, workflows, or customer experiences.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, CA, Santa Monica - 73,300.00 - 128,300.00 USD annually
USA, NY, New York - 80,600.00 - 141,100.00 USD annually
USA, TX, Austin - 73,300.00 - 128,300.00 USD annually
USA, VA, Arlington - 73,300.00 - 128,300.00 USD annually
USA, WA, Seattle - 82,700.00 - 128,300.00 USD annually
