Title: Supplier Strategist
About this JobEnergy CX is hiring a Supplier Strategist to build its supplier relationship function from the ground up. Today, the company is leaving value on the table with suppliers, data isn't being captured, reconciliation has gaps, and relationships lack the structure needed to strengthen over time.
This person will fix that: building trust and reinforcing strong, ongoing relationships with suppliers while designing the workflows and systems behind them, taking supplier processes from manual and ad hoc to automated and scalable, and representing the company as a credible, data-driven partner in the room.
Objectives of this Role- Own and develop the relationship between Energy CX's and our supplier partners
- Design and implement how Energy CX operationally works with suppliers
- Support negotiations around commission structures and incentive programs
- Monitor and flag opportunities to improve ECX's standing with key suppliers
- Surface intelligence about what suppliers are learning and prioritizing, and represent Energy CX proactively to suppliers
Daily and Monthly Responsibilities- Manage daily supplier communications and ensure timely resolution of all inquiries and issues
- Reconcile commission discrepancies against contract terms and maintain accurate tracking
- Validate and integrate new supplier data into ECX systems, flagging discrepancies as needed
- Track supplier rate and term changes, assessing their impact on deals and informing the Account Executive team
- Manage supplier relationship touchpoints, including QBRs, with proactive preparation
- Monitor progress toward supplier incentive thresholds and identify opportunities to maximize outcomes
- Maintain a weekly scorecard tracking key operational metrics across supplier programs
- Conduct weekly reviews of supplier relationships, reconciliation, data capture, and contracts to proactively address gaps
Skills & Qualifications - Required:
- Experience managing external partner, supplier, or vendor relationships; comfortable serving as the primary point of contact and building trust with counterparts
- 5+ years of experience in the energy industry
- Strong process and workflow design skills; able to move supplier data collection, reconciliation, and reporting from manual/ad hoc to automated and scalable
- Comfortable owning commission reconciliation against contract terms and catching discrepancies before they compound
- Highly organized and proactive
- Strong Excel and data-tracking skills
- Preferred:
- Experience supporting contract negotiations around commission structures or incentive thresholds
- Background in brokerage or another supplier- or vendor-driven industry
- Experience building SOPs, reporting cadences, or tracking systems from scratch
ECX BenefitsPTO- 15 days
- All major holidays
- Full day off on Thursday and Friday of Thanksgiving
- 12/24 - 1/2 Company break (Subject to be longer, but at minimum, all employees can expect this time off)
Insurance - Health Insurance We cover 75% of the monthly premium for employee-only plans, and 50% for plans that include dependents (child(ren), spouse, or family).
- Dental Insurance We cover 50% of the employee's monthly premium. Dependent coverage is available at the employee's expense.
- Vision Insurance Available at low monthly rates - starting around $5/month for employee-only coverage up to ~$11/month for family plans.
- Fully Covered by Energy CX (100%)
- Basic Term Life & AD&D Insurance
- Short-Term Disability
- Long-Term Disability
401(K)- Employer match 20% of total contribution on up to 5% of salary
Additional - Work from home on Fridays
- 20 work from home days per year (in addition to WFH Fridays)
- Gym membership at on-site gym facilities
- Frequent company events
#LI-Hybrid
