IQVIA

Supplier Services Analyst

IQVIA$59K — $149K *
Wayne, PA 19087In-Person
Pharmaceuticals & Biotech
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree required
  • 3+ years related experience (business analysis, customer service)
  • Willing to work hybrid schedule from King of Prussia, PA office (2-4 days per month)
  • Demonstrated problem solving, analytical and customer service skills
  • Experience with MS Office products (Excel, Word, PowerPoint)
  • Experience with IQVIA data/products or business intelligence tools required
  • Knowledge of current events and developments within the pharmaceutical marketplace

Responsibilities

  • Deliver timely, high-quality information services to client-facing teams
  • Build expertise in the pharmaceutical marketplace and IQVIA data
  • Apply analytical thinking to create customer-specific solutions
  • Ensure data accuracy by validating databases and resolving anomalies
  • Translate business needs into actionable outputs with minimal supervision
  • Support the department's Helpdesk as an escalation point for complex issues
  • Uphold rigorous standards for quality and on-time delivery

Benefits

  • Hybrid work schedule flexibility
  • Mentorship opportunities within a collaborative team
  • Access to cutting-edge data and reporting tools
  • Exposure to key industry trends in pharmaceuticals
  • Potential for career advancement in a reputable organization
Full Job Description

Join the Supplier Services Department and play a critical role in driving our data acquisition strategy alongside key data supplier partners. The Supplier Services organization sits at the heart of the pharmaceutical and medical supply chain—ensuring seamless access to RX and sales data that empowers our retailers and wholesalers to make informed, impactful decisions.

In this role, you will serve as one of the department’s trusted subject matter experts (SME) for our core data and reporting tools. You will collaborate closely with account teams to shape and deliver high‑value, client‑ready solutions, ensuring every deliverable meets strict business standards, including confidentiality and data integrity. As a visible representative of Supplier Services, you will stay ahead of data issues, enhancements, and industry changes—sharing insights and representing the team in cross‑company stakeholder discussions.

Essential Functions:

  • Deliver timely, high‑quality, high‑impact information services to client‑facing teams and their customers.
  • Build deep expertise in the pharmaceutical marketplace, spanning both traditional pharma and innovative, non‑traditional supplier uses of IQVIA data.
  • Apply analytical thinking and quantitative skills to create custom, customer‑specific solutions that address complex business challenges.
  • Ensure data accuracy by validating databases and deliverables, proactively identifying and resolving anomalies.
  • Translate business needs into actionable outputs by gathering requirements, developing custom deliverables, fulfilling report requests, and responding to customer inquiries with minimal supervision.
  • Support the department’s Helpdesk and serve as an escalation point for complex issues and exceptions.
  • Uphold rigorous standards for quality, accuracy, and on‑time delivery across all outputs.
  • Quickly learn new tools and processes, continuously expanding your technical and industry skillset.
  • Mentor and support less experienced colleagues, contributing to a collaborative, high‑performing team.
  • Stay current on pharmaceutical industry trends, with a strong focus on Retailers, Mail Service, Pharmacy Benefit Managers, and Wholesalers.

Qualifications:

  • Bachelor's Degree required.
  • 3+ years related experience (business analysis, customer service) required.
  • Willing to work hybrid schedule from King of Prussia, PA office (2-4 days per month).
  • Demonstrated problem solving, analytical and customer service skills.
  • Experience with MS Office products (Excel, Word, PowerPoint) required.
  • Experience working within the healthcare industry is highly preferred.
  • Experience with IQVIA data/products AND/OR, experience with business intelligence tools (E.g, Business Objects Web Intelligence (WEBI), required.
  • Knowledge of current events and developments within the pharmaceutical marketplace.

The potential base pay range for this role, when annualized, is $59,900.00 - $149,900.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

About IQVIA

Innovex offers superior and creative advice to corporations. In addition, they raised venture capital for our own affiliate companies, in addition to having assisted clients in fund-raising efforts, new venture outreaches, and financing. Their engineers and technical staff offer varied backgrounds in manufacturing, high tech, product design, quality control, safety, biomechanics, and robotics.

IQVIA Careers

Join the vibrant team at IQVIA, a leading global provider of advanced analytics, technology solutions, and clinical research services to the healthcare industry. IQVIA is recognized for its commitment to innovation, leadership in healthcare, and a culture that celebrates diversity and inclusion.

Work You’ll Do

At IQVIA, we offer job opportunities that empower you to leverage your skills and drive healthcare forward. Become part of a team that thrives on innovation and the pursuit of operational excellence, helping to improve patient outcomes across the globe.

Transform Your Career

IQVIA is the place where you can transform the world of healthcare while advancing your career. With a variety of positions available, from research and development to business analytics, IQVIA is at the forefront of the industry. Our leadership is committed to fostering a culture of growth and professional development, making IQVIA a prime environment for both seasoned professionals and those seeking an internship to kickstart their career.

Innovative Work Environment

Join over 50,000 dedicated professionals in a dynamic environment where technology meets healthcare. At IQVIA, innovation isn’t just a buzzword; it's the backbone of how we solve complex challenges. With cutting-edge resources and a collaborative global team, your work at IQVIA directly contributes to advancements in life sciences.

Career Development and Benefits

IQVIA believes in nurturing its team members not just as employees but as individuals seeking to grow their careers. We support this with unmatched benefits, diversity training, and opportunities for leadership development. Our commitment to your career growth is matched by our dedication to providing a supportive and inclusive workplace.

Explore Job Opportunities

Whether you’re looking for a full-time position, part-time work, or a graduate internship, IQVIA offers a range of employment options to match your career ambitions. Our hiring process is designed to be transparent and engaging, helping you to understand where your skills can best be utilized within the company.

Networking and Professional Development

At IQVIA, networking and professional development are part of our DNA. Engage with industry leaders, participate in global conferences, and take advantage of our in-house training programs designed to enhance your skills and advance your career.

Stay Connected

Join Our Team Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Explore the diverse job opportunities at IQVIA and find where you can make an impact.

Keep Up to Date

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Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at IQVIA. Embark on a journey of growth, innovation, and leadership at IQVIA. Shape your future in an environment that values diversity and fosters professional development. Join IQVIA today and transform healthcare through the power of information and technology.
Learn more about IQVIA
Size
82,000 employees
Market Cap
$37.5 billion
Industry
Net Income
$279 million
Founded
2016
5 Year Trend
+15.3%
Revenue
$11.3 billion
NASDAQ

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