Supplier Quality Manager

Reckitt

$93K — $139K *
Food & Beverages
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Food Science, Microbiology, Chemistry, Engineering, or related field; advanced degree preferred.
  • 7-10+ years of food safety and quality assurance experience in food manufacturing, ideally in regulated environments.
  • 4+ years of supplier audits and knowledge of FSSC 22000, SQF, or other GFSI-recognized schemes.
  • Strong knowledge of FDA regulations, FSMA Preventive Controls, HACCP, global food safety standards; PCQI certification preferred.
  • Professional auditor certifications (FSSC 22000, ISO 22000, HACCP, ASQ, or equivalent) preferred.
  • Experience in global, multi-site organizations; multilingual skills beneficial.
  • Excellent skills in auditing, analysis, project management, and root cause analysis.

Responsibilities

  • Lead supplier qualification, onboarding, approval, monitoring, and requalification to meet food safety and quality standards.
  • Conduct supplier risk assessments and food safety vulnerability evaluations for materials and service providers.
  • Develop and maintain supplier performance management processes, including scorecards and KPI tracking.
  • Assess supplier compliance through audits and review of third-party audit reports.
  • Establish monitoring and mitigation plans for high-risk suppliers and materials in partnership with FSQ teams.
  • Build strong relationships with critical suppliers for ongoing oversight of quality performance.
  • Support resolution of supplier quality incidents, complaints, and verify corrective actions.

Benefits

  • Investment in employee wellbeing, including mental health support and life insurance.
  • Parental benefits including 16-week paid leave for all employees and extended leave for birthing parents.
  • Opportunities to participate in global share plans and short-term incentive programs.
  • Tuition reimbursement for continuing education and professional development.
  • Paid time off for vacation, sick days, and Company recognized holidays.
Full Job Description
About the role

We are seeking an experienced and detail-oriented colleague to support our Supplier Food Safety and Quality End-to-End process from identifying need of a new material or need of alternate sourcing through auditing, onboarding, performance management, incident investigation, and through material or supplier deactivation. This role ensures that all raw materials, ingredients, packaging materials, contract manufacturers, and service providers consistently meet company specifications, regulatory requirements, food safety standards, and customer expectations. This role will partner with factory FSQ leaders and teams to assure all food safety programs, sampling & testing plans, and supplier performance measurements are designed and implemented. The position partners closely with Procurement, Manufacturing, Food Safety & Quality, R&D, Regulatory Affairs, and Supply Chain teams to manage supplier performance, mitigate risks, drive continuous improvement, and ensure compliance with global food safety regulations and quality management systems.

Your responsibilities

  • Lead supplier qualification, onboarding, approval, monitoring, and requalification programs to ensure alignment with food safety, quality, and business requirements.
  • Conduct supplier risk assessments and food safety vulnerability evaluations for ingredients, packaging, co-manufacturers, and service providers.
  • Develop and maintain supplier performance management processes, including scorecards, KPI tracking, and periodic performance reviews.
  • Assess supplier compliance with regulatory, certification, and industry standards through audit support and review of third-party audit reports.
  • Partner with plant and FSQ teams to establish monitoring and mitigation plans for high-risk suppliers and materials.
  • Build strong relationships with critical and high-risk suppliers to provide ongoing oversight of processes, controls, and quality performance.
  • Support supplier-related quality incidents, complaints, and non-conformances by reviewing root cause analyses and verifying corrective and preventive actions (CAPA).
  • Collaborate cross-functionally to manage the full supplier lifecycle, driving continuous improvement from supplier selection and onboarding through performance management, risk mitigation, and offboarding.


The experience we're looking for

  • Bachelor's degree in Food Science, Microbiology, Chemistry, Engineering, or a related field required; advanced degree preferred.
  • 7-10+ years of food safety and quality assurance experience in food manufacturing, preferably within highly regulated environments.
  • Proven supplier quality management and auditing expertise, including 4+ years of supplier audits and working knowledge of FSSC 22000, SQF, or other GFSI-recognized schemes.
  • Strong knowledge of FDA regulations, FSMA Preventive Controls, HACCP, and global food safety standards; PCQI certification preferred.
  • Professional auditor certifications (FSSC 22000, ISO 22000, HACCP, ASQ, or equivalent) strongly preferred.
  • Experience operating in global, multi-site organizations across regions such as the Americas, Europe, and Asia; multilingual capabilities are a plus.
  • Excellent auditing, analytical, project management, and root cause analysis skills, with the ability to assess complex systems and manage global audit programs.
  • Strong communication, reporting, and stakeholder management skills, with proficiency in eQMS platforms, audit software, Microsoft Office, Power BI, and cross-functional collaboration.


The skills for success

Commercial Awareness, Business Partnership, Collaboration, Partnership building, Ability to challenge the status quo, Propose improvement, Accountability, Adaptability, Collaborator, R&D, Product Lifecycle Management.

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way.We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.

Salary range

USD $93,000.00 - $139,000.00

Pay transparency

The base salary range for this role will vary based on experience in job and industry, training and education, skills relevant to the position, and other factors permitted by law. In addition to the base salary, the position is eligible for an annual discretionary bonus, which is subject to change each year.Reckitt offers eligible employees competitive benefits including medical, prescription, dental, vision, and life and disability insurance; paid time off for vacation, sick and Company recognized holidays; a 401(k) plan; 16-week paid parental leave or 26 weeks for the birthing parent; adoption and fertility support; tuition reimbursement; discounts; and much more. Our compensation and benefits packages aim to give our talent the reward, protection, and peace of mind they deserve.

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