Supervisory Program Manager (Branch Chief)

Agricultural Marketing Service

$95K — $115K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of relevant experience in communication and stakeholder management, ideally in government or procurement contexts.
  • Proven ability to collaborate effectively with teams and management on complex projects.
  • Experience coordinating communication strategies that engage various stakeholders, including vendors and industry representatives.
  • Strong background in managing sensitive operational issues and conflicts related to procurement.
  • Expertise in formulating outreach programs targeting diverse groups, including small businesses.

Responsibilities

  • Coordinate communications and operations for a federal commodity procurement program.
  • Develop and execute strategies to enhance the outreach and messaging of USDA initiatives.
  • Address administrative issues like complaints and recalls in collaboration with contracting staff.
  • Implement outreach programs aimed at increasing participation in the procurement program.
  • Oversee workforce management, ensuring team engagement and productivity while meeting performance standards.

Benefits

  • Access to a comprehensive benefits package, including health insurance and retirement plans.
  • Opportunities for career advancement and professional development.
  • Eligibility for government-specific benefits, which may vary by employment type.
  • Potential for job stability and work-life balance typical in federal positions.
Full Job Description
Summary

You will serve as Branch Chief for the Communication and Stakeholder Branch coordinating communications and operational activities to support all aspects of the commodity procurement program.

Duties

Help

  • The duties may include, but are not limited to:
  • Coordinates communications and operational activities to support all aspects of the commodity procurement program.
  • Develops and implements strategies to directly promote USDA programs and improve communication with internal and external stakeholders, including industry, vendors, processors, and recipients involved in the commodity procurement program.
  • Manages the resolution of complaints, holds, recalls, and other administrative issues involving the procurement program in coordination with contracting staff.
  • Manages the formulation and implementation of outreach programs intended to market the commodity procurement program to new and current program participants, including small businesses.
  • Manages the recruitment, development, and maintenance of viable, engaged, and productive workforce.
  • Plans work within the branch, oversees the flow of work, and assumes responsibility for assuring that all deadlines for completion of work are met. Develops performance standards for team employees and evaluates work performance.


Qualifications

Applicants must meet all qualifications and eligibility requirements by the closing date of the announcement including time-in-grade restrictions, specialized experience and/or education, as defined below.

TIME-IN-GRADE: Current federal employees applying for a promotion opportunity must meet time-in-grade (TIG) requirement of 52 weeks of service at the next lower grade level in the normal line of progression for the position being filled.

FOR THE GS-14 LEVEL: Applicants must have one year of specialized experience (equivalent to the GS-13 level) that may have been obtained in the private or public (local, county, state, Federal) sectors which demonstrates:

  • Working collaboratively with staff and management on project planning, decision-making, and implementation of communications, stakeholder outreach, and operational support activities.
  • Coordinating intra-agency processes, including resolution of time-sensitive issues and competing priorities.
  • Directing and reviewing the work of subject matter experts in areas that are highly sensitive, complex, and require knowledge of legislation, regulations, and policies related to commodity procurement, nutrition assistance, or similar federal assistance program.


Note: There is no education substitution for this grade level.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

This position does not have an education qualification requirement.

Additional information

  • Career Transition Assistance Plan (CTAP), Reemployment Priority List (RPL), or Interagency Career Transition Assistance Plan (ICTAP): Visit the OPM website for information on how to apply as a CTAP, RPL, or ICTAP eligible. To exercise selection priority for this vacancy, CTAP/RPL/ICTAP candidates must meet the basic eligibility requirements and all selective factors. CTAP/ICTAP candidates must be rated and determined to be well qualified (or above) based on an evaluation of the competencies listed in the How You Will Be Evaluated section. CTAP/ICTAP applicants must receive a rating of at least 85 out of a possible 100 to receive selection priority.
  • Veterans who are preference eligible or who have been separated from the armed forces under honorable conditions after three years or more of continuous active service are eligible for consideration under the Veteran's Employment Opportunity Act (VEOA).
  • For more information on applying under special hiring authorities such as the Veteran's Recruitment Act (VRA), 30 percent disabled veterans, Schedule A Disabled, etc., explore the different Hiring Paths on the USAJOBS website.
  • Farm Service Agency (FSA) County Employees: Permanent County employees without prior Federal tenure who are selected for a Civil Service position under Public Law 105-277 will be given a career-conditional appointment and must serve a 1-year probationary period.
  • Land Management Workforce Flexibility Act (LMWFA) provides current or former temporary or term employees of federal land management agencies opportunity to compete for permanent competitive service positions. Refer to PUBLIC LAW 114-47-AUG. 7, 2015.
  • First time hires to the federal government normally start at the lowest rate of the salary range for the grade selected.
  • Travel, transportation, and relocation expenses will not be paid. Any travel, transportation, and relocation expense associated with reporting for duty will be the responsibility of the selected employee.
  • Locality pay will vary based upon the selectee's duty location. A final salary determination will be made upon selection.
  • Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended, that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here.


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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

Help

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

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