Supervisory Program Analyst

Veterans Affairs$80K — $100K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of specialized experience in health program management or related field.
  • Thorough understanding of medical business operations, including revenue cycle and accounts receivable.
  • Experience in data analysis and presenting results to senior management.
  • Strong project management skills to oversee multiple initiatives simultaneously.
  • Ability to interpret and apply VA policies and guidelines.

Responsibilities

  • Plan and execute standardized medical business operations across the facility.
  • Audit and evaluate programs for effectiveness and compliance with goals.
  • Represent the Chief of HAS in relevant VA meetings and task forces.
  • Develop policies and guidelines based on VHA CBO requirements.
  • Assist in organizational business planning and resource coordination.
  • Provide expertise and advisory support to HAS leadership and management teams.
  • Analyze problems and develop strategies to support decision-making processes.

Benefits

  • Comprehensive benefits package including health insurance.
  • Access to retirement plans and pension benefits.
  • Generous leave policies including annual and sick leave.
  • Federal employee discounts in various sectors.
  • Participation in seasonal influenza vaccination program.
Full Job Description
Summary

This position is located in the Health Administration Service(HAS) at the Atlanta VA Medical Center and reports to the Chief of HAS. The Supervisory Program Analyst oversees the planning, development, and execution of standardized medical business operations across the facility, including revenue related activities, accounts receivable, data management, contract development, and other functions. Ensures operational efficiency by monitoring and auditing the systems that support HAS operations.

Duties

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The Supervisory Program Analyst is responsible for planning; developing and executing actions to ensure the various medical business operations are effectively standardized and coordinated throughout the Atlanta VA Medical Center. This includes revenue related activities, accounts receivable management, travel, contract development, and fee basis. The Program Analyst ensures programs run efficiently by monitoring and auditing of the individual payment systems governing HAS funding. Duties include but not limited to:

  • May include representing the Chief, HAS at VA meetings and on task force activities, drafting policies, defending the service's position on proposals, and obtaining VHA CBO guidelines for implementation.
  • Will have authority to speak for the HAS section regarding multiple programmatic areas and initiatives involving or emanating from the different sections of the HAS service.
  • Incumbent audits and evaluates, on a quantitative or qualitative basis, the effectiveness of programs or operations meeting established goals and objectives.
  • Requires extensive knowledge of a wide range of business related activities including but not limited to all aspects of the revenue cycle, accounts receivable management, denial management principles, quality assessment and administrative management, revenue operations, sharing agreement policy and procedures, data analysis and reporting, and clinical administrative support programs.
  • Plans and implements a coordinated organizational approach to business planning utilizing the Medical Center's resources: staff, medical center expertise and private sector consultation services.
  • Provides expertise to the Chief, HAS and medical center management by serving as a knowledge resource.
  • Assists other Medical Center staff, task groups, and facilities in the decision-making process through problem analysis, needs assessment, and strategy development.
  • Applies analytical, evaluative, developmental, and advisory skills toward recommending improvements in managerial policy, procedure, and structure.


Work Schedule: Monday - Friday, 07:30am -4:00pm. (Subject to change based on agency need.)

Telework: This position may be authorized for Ad-hoc telework. Telework eligibility will be discussed during the interview process.

Virtual: This is not a virtual position.

Position Description/PD#: Supervisory Program Analyst/PD080320

Relocation/Recruitment Incentives: Not Authorized

Critical Skills Incentive (CSI): Not Authorized

Permanent Change of Station (PCS): Not Authorized

Requirements

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Conditions of employment

  • You must be a U.S. Citizen to apply for this job
  • To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
  • Selective Service Registration is required for males born after 12/31/1959
  • Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required.
  • Subject to background/security investigation
  • Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)


As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

  • your performance and conduct;
  • the needs and interests of the agency;
  • whether your continued employment would advance organizational goals of the agency or the Government; and
  • whether your continued employment would advance the efficiency of the Federal service.


Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 07/09/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-13 position you must have served 52 weeks at the GS-12. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience as described below:

  • Specialized Experience: One year of specialized experience equivalent to at least the next lower grade GS-12 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Determining organizational unit goals and objectives in a constantly changing and developing health care field; Independently performing a full range of data analysis, to include collecting, evaluating, and synthesizing of data; Preparing briefing documents and making presentations to senior managers; Assisting with estimating program budgets, organizational revenue, reviewing contractor and staff work plans, and progress report development; Knowledge and use of national database architecture and file structure, analytical techniques, and clinical administration support tools and techniques.


For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Additional information

This job opportunity announcement may be used to fill additional vacancies.

Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

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