Summary

Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Field Operations, Cargo and Conveyance Security Directorate, Cargo Innovation Division, located in Washington, DC.

Duties

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Joining the Customs and Border Protection Office of Field Operations will allow you to use your expertise to manage one or more national programs in order to help to detect and prevent terrorists and instruments of terror from entering/exiting the U.S. Apply for this exciting opportunity to direct programs that strengthen the Department's ability to perform homeland security.

This position starts at a salary of $173,968.00 (GS-15, Step 1) to$197,200.00 (GS-15, Step 10).

To meet agency needs, this position will be filled on a temporary basis not-to-exceed (NTE) 3 year, with possible extensions for an additional 2 years. You may be returned, at any time, to the position from which temporarily promoted, or to a different position of equivalent grade and pay, and that the return is not subject to the procedures found in 5 C.F.R. §§ 351, 432, 752, and 771. At management's discretion, you may be permanently promoted to this position without further competition.

Typical duties include:

• Managing national programs in support of OFO operations; providing program direction and support for a major Division or comparable organizational entity; planning, organizing, coordinating, controlling, and evaluating the activities of subordinates
• Assuring implementation by subordinate organizations and operating units of the goals and objectives of DHS and CBP; determining goals and objectives that need additional emphasis; developing measures that evaluate performance; making recommendations for program improvement; and managing all resources
• Overseeing the planning, direction, and timely execution of work; managing the development, assignment and higher-level clearance of goals and objectives of subordinate organizational units; reviewing work plans developed by subordinate organizational units and subsequently coordinating the overall work to enhance achievement of the goals and objectives
• Serving as a liaison with high-ranking officials in other Federal agencies and managers in DHS; contacts include consultants, contractors, and/or business executives in the private sector; contacts include formal and informal meetings at times which may require extensive preparation of briefing materials or up to date technical familiarity with complex subject matter, such as management of tactical response, as well as mission planning and execution

If going from a LEO Covered Position to a Secondary CBPO Special Retirement Covered (SRC) Position: Please be advised that when you enter on duty in this Secondary CBPO SRC position you will no longer be covered under the Special Retirement System for Law Enforcement Officers, but will only be covered under the Federal Employees Retirement System (FERS). For further information on the Secondary CBPO Enhanced Retirement Coverage, please see the Qualifications section

If going from a Primary CBPO Special Retirement Covered (SRC) Position to a Secondary CBPO SRC Position and you have less than 3 years in a Primary CBPO SRC Position: Please be advised that when you enter on duty in this Secondary CBPO SRC position you will no longer be covered under the Special Retirement System for CBP Officers, but will only be covered under the Federal Employees Retirement System (FERS) or covered under your applicable non-special retirement system depending upon previous service. For further information on the Secondary CBPO SRC, please see the Qualifications section.

Requirements

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Conditions of employment

• You must be a U.S. Citizen to apply for this position
• Males born after 12/31/1959 must be registered with Selective Service
• Primary U.S. residency for at least three of the last five years (additional details below)
• All pre-employment processes will be conducted in English
• You may be required to pass a background investigation and/or polygraph
• CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures
• Firearm Requirement:This position requires that the incumbent meet initial and continuing qualifications in the use of firearms as outlined in the Gun Control Act of 1968, amended by the Lautenberg Amendment of 1996. An applicant whose background includes any of the following will be ineligible for consideration: 1) convicted of a crime punishable by imprisonment exceeding one year; 2) has any outstanding warrants or is a fugitive from justice; 3) unlawful user of or addicted to any controlled substance; 4) adjudicated as a mental defective or has been committed to a mental institution; 5) illegally or unlawfully in the United States; 6) renounced U. S. citizenship; 7) subject to a court-ordered restraining (protection) order from harassing, stalking, or threatening an intimate partner (spouse, former spouse, parent of applicant's child, individual who cohabitates or has cohabitated with the applicant), or child; or 8) convicted under Federal, State, or Tribal Court of a misdemeanor crime of domestic violence against an intimate partner or child.
• Motor Vehicle Operation: You must possess the Ability to operate a Government Owned Vehicle. A valid, non-restricted driver's license is required.
• DHS uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify including your rights and responsibilities.
• Financial Disclosure is required.
• Bargaining Unit: This position is not covered under the bargaining unit.

Qualifications

Experience: You qualify for the GS-15 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as:

• Directing program direction and support for a major Division or comparable organizational entity while planning, organizing, coordinating, controlling, and evaluating the activities of subordinates assignment and higher level clearance of goals and objectives of subordinate organizational units
• Planning, assigning, directing, and evaluating the work of subordinate law enforcement, professional, technical, or administrative staff engaged in inspection, examination, intelligence analysis, enforcement, or other mission-support activities related to border security and port-of-entry operations
• Leading a program segment that performs professional, technical, and/or administrative work
• Developing, interpreting, and implementing policies, procedures, and operational guidance related to customs, immigration, trade, travel, or border security operations, including resolving complex or unusual issues where established guidance may not fully apply
• Serving as a liaison with senior officials, managers, stakeholders, contractors, or representatives from other government or private-sector organizations to coordinate program activities, resolve operational issues, prepare briefings, and support mission planning and execution

NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Secondary CBPO Special Retirement Coverage: This is a secondary position subject to mandatory retirement under the special retirement provisions for Customs and Border Protection Officers (5 CFR [redacted]; 5 USC 8425(b), 5 USC 8335(b); and 5 USC 8412(d). Employees in secondary positions must meet the following conditions in order to be eligible for special retirement provisions: moved directly from a primary position to a secondary position without a break in service; complete 3 years of service in a primary position; and, if applicable, have been continuously employed in a secondary position or positions since moving from a rigorous position without a break in service exceeding 3 days. For more information on required years of service and retirement age, click on this link If you have questions regarding your retirement coverage provisions, please contact the CBP Retirement Operations Center at [redacted].

The customs and border protection officer mandatory separation provisions of 5 USC 8425 do not apply to an individual first appointed as a customs and border protection officer before July 6, 2008.

Administrative Secondary CBP Officer (CBPO) Special Retirement Coverage (SRC) Requirement: This position meets the definition of secondary administrative CBPO SRC under the laws and regulations defined in 5 U.S.C. 8331 (31), Civil Service Retirement System (CSRS) and General Provisions for CBPO defined in 5 U.S.C. 8401(36), Federal Employees Retirement System (FERS). The criterion is that knowledge, skill and ability in a position deemed to meet primary CBPO SRC is a mandatory prerequisite to satisfactorily perform the major duties and responsibilities of this job. The conditions for coverage of a secondary position are contained in 5 C.F.R. § [redacted] for CSRS and 5 C.F.R. § [redacted] for FERS. As defined in 5 C.F.R. § [redacted] CSRS and 5 CFR [redacted] FERS, to be eligible for this secondary administrative CBP) SRC position you must have permanently served in a primary CBPO SRC position, e.g. Customs Inspector, GS-1890; Immigration Inspector, GS-1816; Canine Enforcement Officer, GS-1801; or CBP Officer, GS-1895.

You must:

• Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and
• Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 08/21/2026

The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances.

For additional information on the preemployment process, review the following link: Applicant Resources | CBP Careers

Polygraph Examination: The Supervisory CBP Officer (Program Manager) position is a polygraph-required position. If you are not a current CBP employee in a law enforcement position, you may be required to take a polygraph exam and have favorable results in order to continue in the pre-employment process. Please see Polygraph Examination.

Polygraph Reciprocity: CBP may accept the results of a prior federal polygraph exam in lieu of a CBP polygraph exam. You will receive information to request reciprocity in your Background Investigation Package.

Polygraph Waiver: Certain veterans may be eligible to obtain a polygraph waiver. You will receive information to request a waiver in your Background Investigation Package.

Probationary Period: Current and former federal employees may be required to serve or complete a probationary period.

If you are not a current GS-1895, and you are selected, you will have to meet the following medical/physical standards:

Physical/Medical Requirements: Following a tentative job offer, candidates must undergo and successfully complete a medical screening process. Individuals must be medically and physically capable of performing the essential job functions and duties of the position safely and efficiently without endangering the health and safety of the individual, others, or national security. For more information regarding the medical screening process and requirements, check out our video and visit our website.

Physical Fitness Test: You will be required to successfully pass the Pre-employment Fitness Test. Please view both Hiring Process Deep Dive Video: The Fitness Test and Pre-Employment Fitness Test Physical Readiness Program, a 6-week program designed to assist you in achieving a level of physical fitness that will help you successfully pass the CBP fitness test.

Education

Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.

Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at