This position works on-site in Irvine. Starting out the schedule will be 8:00 am - 4:30 pm Monday through Friday. After the hospital opens, schedule is 3:00 pm to 11:30 PM. Must be able to work on weekends.
The Supervisor is responsible for the efficient supervision of the inpatient and outpatient transportation staff and resource coordinators. Provides oversight to ensure timely delivery of patient care medical equipment. Interact with nursing and clinical staff to provide safe and effective service to patients.
As a successful candidate, you will: - Provide direct supervision to the patient transportation and resource coordinator staff including monitoring daily activity schedules and patient load.
- Model outstanding customer service best practices.
- Conduct inpatient and outpatient rounds with clinical leaders.
- Attend Medical Center meetings including patient satisfaction, safety, EOC, etc.
- Conduct daily huddles, communicate campus wide changes and initiatives to the team. Provide leadership, growth, and development to the team.
- Monitor patient transports, and medical equipment requests.
Your qualifications should include: - High School Diploma or GED.
- 5 years or more experience in a hospital setting
- 1 year or more of experience with patient transportation.
- Demonstrated customer service skills.
- BLS from American Heart Association, and
- Current driver's license
Additional Information: Job Status: Full time, exempt
Salary range $68,640 - $111,072
City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location.
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