Advocate Health Care

Supervisor of Clinic Operations

Advocate Health Care$73K — $110K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Health Care Administration or related field.
  • 3 years of experience in a medical practice setting.
  • Thorough knowledge of physician billing, accounting, and medical office procedures.
  • Basic understanding of medical procedures typically found in clinic settings.
  • Intermediate computer skills, particularly in medical applications.

Responsibilities

  • Supervise daily activities of non-physician staff to enhance productivity.
  • Oversee operations in reception, scheduling, patient services, accounting, and medical records.
  • Schedule and deploy staff across multiple offices effectively.
  • Act as a liaison between non-physician staff and physicians to improve patient services.
  • Establish strong working relationships with group physicians for collaborative care.
  • Ensure timely process of accounts payable and payment requests.
  • Handle human resources responsibilities including performance coaching and reviews.

Benefits

  • Paid Time Off programs.
  • Health and welfare benefits including medical, dental, and vision.
  • Flexible Spending Accounts for health care and dependent care expenses.
  • Family benefits including adoption assistance and paid parental leave.
  • Defined contribution retirement plans with employer match.
  • Educational Assistance Program.
Full Job Description
Department:

09120 AMG Sheboygan - General Administration

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

40

Schedule Details/Additional Information:

  • Monday - Friday 8am-5pm.
  • Departments include General Surgery, Pain Management, OB/GYN, Lab and Patient Service Representatives. .


Pay Range:
$35.50 - $53.25

Job Description Summary:

The Ambulatory and Outpatient Clinical Nurse Supervisor provide direct supervision to selected clinical areas and assists the practice in delivering health care to patients consistent with the practice's policies and procedures.

We're Looking For:
  • Bachelor's degree in health care administration or related field.
  • Typically, 3 years of experience in a similar medical practice setting which should include thorough knowledge of physician billing, accounting and general medical office procedures.
  • Ability to successfully and positively interact with physicians and employees at all levels throughout the organization and the public.


As a Clinic Supervisor, your core responsibilities typically include:
  • Staff Management: Overseeing the day-to-day activities of non-physician staff, including scheduling, performance reviews, and daily coaching.
  • Clinic Operations: Managing reception, billing workflows, accounts payable, and patient flow.
  • Liaising: Acting as the primary bridge between clinical staff, doctors, and organizational leadership to ensure seamless patient care.
  • Requirements: Typically requiring at least 3 years of experience in a medical practice setting along with strong billing, coding, and general healthcare administration knowledge.

What You'll Do:
  • Office hours are Monday - Friday from 8:00 am to 5:00 pm.
  • Departments include; General Surgery, Pain Management, OB/GYN, lab and Patient Service Representatives.


As a skilled and compassionate Clinical Supervisor, you will play a pivotal role in ensuring that your team delivers high-quality, patient-centered care. You will oversee and support staff in providing and coordinating comprehensive care through the nursing process, promoting safe, therapeutic outcomes in alignment with established standards, policies, and procedures.

About This Location:

Aurora Health Care operates a major hospital and several comprehensive clinics throughout Sheboygan, offering everything from primary care and daily urgent care to 24/7 emergency services.

The main campus for medical and emergency care is the Aurora Medical Center - Sheboygan County, located at 3400 Union Ave. This state-of-the-art facility provides a full spectrum of care, including general surgery, cardiology, a Level IV Trauma Center, and a Neonatal Intensive Care Unit (NICU).

For day-to-day medical needs, the Aurora Health Center at 2414 Kohler Memorial Dr is a major community hub. This location houses multiple departments:
  • Aurora Urgent Care: Walk-in and same-day care for minor illnesses and injuries.
  • Aurora Family Medicine & Aurora Internal Medicine: Comprehensive primary care, annual physicals, and long-term care management for all ages.
  • Aurora Allergy: Allergy testing and treatment.

Additionally, there is a second major clinic located at 1813 Ashland Ave, which provides specialized outpatient care. If you are dealing with a mental health concern, the Aurora Behavioral Health Center offers both outpatient and intensive therapy programs for adolescents and adults

Physical Requirements and Working Conditions
  • Must be able to sit, stand, walk, lift, squat, bend, reach above shoulders, and twist frequently throughout the workday.
  • Must be able to lift and support the weight of 35 pounds in handling patients, medical equipment, and supplies.
  • Must be able to: push/pull with 30 lbs. of force and perform a sliding transfer of 150 lbs. with a second person present.
  • Must have functional speech, vision, hearing, and touch with ability to use fine hand manipulation skills for IV insertion and other procedures/functions.
  • Maneuver foot pedals on carts or machines.
  • Perform physical safety interventions such as patient restraint and verbal de-escalation, if needed.
  • May be exposed to chemical and hazardous waste as well as blood and body fluids and communicable disease. Therefore, protective clothing and equipment must be worn as necessary.
  • Must be able to respond quickly to changes in patient and/or unit conditions.
  • Physical Abilities Testing may be required.
  • Additional department specific physical requirements may be identified for unique responsibilities within the department by the nurse leader.


Ready to Take the Next Step:

Apply Now!

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:

Compensation
  • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
  • Premium pay such as shift, on call, and more based on a teammate's job
  • Incentive pay for select positions
  • Opportunity for annual increases based on performance


Benefits and more
  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program


Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

About Advocate Health Care

Advocate Health Care is a not-for-profit, faith-based health system providing comprehensive health care services to the people of Illinois. The organization is the largest fully integrated health care delivery system in Illinois, with more than 500 sites of care and 12 hospitals, including two of the nation’s 100 Top Hospitals, the state’s largest integrated children’s network, five Level I trauma centers (the state’s highest designation in trauma care), three Level II trauma centers, one of the area’s largest home health and hospice companies and one of the region’s largest medical groups. Advocate Health Care trains more primary care physicians and residents at its four teaching hospitals than any other health system in the state. As a not-for-profit, mission-based health system affiliated with the Evangelical Lutheran Church in America and the United Church of Christ, Advocate contributed $1.6 billion in charitable care and services to communities across Chicagoland and Central Illinois in 2019.
Learn more about Advocate Health Care
Size
75,000 employees
Industry
Founded
1976

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