Full Job Description
Lead day-to-day activities of IT education staff engaged in all activities associated with the development, testing, maintenance and delivery of training programs.
• Managing licenses/platforms used to create and deliver training (i.e. Brainstorm)
• Work with corporate HR and facilities to coordinate and align training content
• Assist with the creation and distribution of IT Communications content.
• Assists with assigning personnel to the various training tasks and directs their activities.
• Reviews course content and objectives and evaluates the effectiveness of training presentations and programs.
• Leads education of team on administrative policies and procedures, technical problems, priorities, and methods.
• Consults with personnel in other information systems sections to coordinate activities.
• Prepares activity and progress reports regarding the information systems training section
Requires a bachelor's degree or an equivalent combination of education and experience.
Requires at least 5 years related experience.Advanced and in-depth knowledge of assigned products including the application of diagnostic techniques and service aids.
Knowledge of learning theories and skilled in classroom presentation.
Excellent classroom presentation skills.
Must possess strong written and verbal communication skills
Compensation: This is a salaried exempt role. The starting salary range for this role and market is between $85,000 - $111,300 annually. Factors that may affect starting salary include geography/market and the skills, education, experience, and other qualifications of the successful candidate. Employees in this role are also eligible for an annual bonus in accordance with the terms of the Company's applicable plan. Employees in this role are not eligible for overtime.
Benefits: Subject to applicable eligibility requirements, the following benefits are offered for this role: tuition reimbursement; medical, dental, and vision insurance; prescription drug coverage; 401(k) retirement plan; short-term disability insurance; 8 weeks paid birthing leave; 2 weeks paid bonding leave; life and long-term disability insurance.
Depending on date of hire, and subject to applicable eligibility requirements, new employees in this role also receive up to: 12 days paid time off, 2 paid well-being days, 1 paid volunteer day, 12 paid holidays, and 3 floating holidays per year.