Eversource

Supervisor Investment Planning Administration (Hybrid Schedule)

Eversource$107K — $119K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Associate's degree in business or equivalent work experience
  • 5+ years of related experience
  • Extensive knowledge of union contracts for payroll management
  • High proficiency in Excel and desktop applications
  • Proven ability to lead and develop teams

Responsibilities

  • Supervise union and non-union employees across multiple work centers
  • Standardize and enhance Operations administrative functions
  • Train and develop supervisors and union employees on policies
  • Monitor compliance with work policies and recommend improvements
  • Create workflow policies for Electric Field Operations and related areas
  • Analyze financial data and assist in budget forecasting
  • Serve as liaison with Finance & Accounting for operational goals

Benefits

  • Hybrid work schedule options with in-office work at least three days a week
  • Comprehensive total rewards program including potential incentives
  • Opportunities for professional training and development
  • Engagement in emergency response duties as part of the role
  • Support for maintaining work-life balance through flexible scheduling
Full Job Description
Eversource supports work-life balance by offering hybrid schedules for certain roles. Eligibility is based on job responsibilities, operational needs, nature of work and team dynamics. Current guidelines require employees to work at least three days in the office, including Tuesdays and Wednesdays, with the third day set by the employee and supervisor based on department needs. These guidelines apply to roles approved for remote work and are subject to change, based on managerial discretion and work performance. All applicants must be able to work up to five days in the office if needed (for example: emergencies, training, or other business needs) or should the policy change.

Responsible for the oversight, standardization and best practice implementation for Operations support and administrative functions including payroll processing, estimation and monitoring of labor and materials costs and invoicing. This position is also responsible for supervising and analyzing comprehensive activities assigned to the Finance & Investment Planning Group associated with work order initiating (CT & NH only) and close-out processes, payroll, and payables. This position also supports the financial reporting activities related to specific Operations areas. Designs, modifies, and streamlines the processes and help introduce best practices in all three states to maximum efficiency.

Essential Functions:
  • Day-to-day supervision of union (MA, CT, NH) and non-union employees in multiple work centers.
  • Oversees, standardizes, and improves Operations administrative functions.
  • Oversees the management and development of Operations administrative staff, including ensuring the correct level of technical skill.
  • Responsible for training and developing other supervisors and union employees on company policies and procedures.
  • Monitors the regions work activities to ensure compliance with established work policies and procedures; makes recommendations for changes and improvements on new or existing work assignments. Supervises and generates workflow processes and procedures.
  • Responsible for creating workflow policies and procedures associated with assigned work from Electric Field Operations, Field Engineering, Electrical Maintenance, Customer Care, Projects, Labor, and Emergency Response Team.
  • Maintains active two-way communications with Operations, Engineering, and other departments.
  • Assist in reviewing and approving ERP Invoices and effectively communicating discrepancies to vendors.
  • Manages and analyzes contract payroll rules and results in payroll system; responsible for resolving payroll issues for all union employees. Trains and develops union employees and management team on contract pay rules. Conducts audits and tests payroll system.
  • Manages, analyzes, approves, assigns, and evaluates comprehensive data with extensive knowledge of numerous company systems including but not limited to Work Management System, DARS, Maximo, Workday, Workforce, C2, RCOS, Power Track, Cascade and Notify and other applicable databases.
  • Assists in monitoring the financial Work Order Models to accurately forecast projected O&M and Capital spending.
  • Assists in analysis of budget, reports, and forecasts and prepares variance analysis, as necessary.
  • Ensure proper accounting is present and documented for budget purposes; works with field operations management to monitor operating area spending to ensure correct accounting of charges to timesheets and work orders.
  • Works closely with the Investment Planning Team Leads and analysts to analyze and maintain any key financial and operating targets throughout the year.
  • Ensures compliance with Sarbanes-Oxley; prepares and reviews analytical and statistical reports for the operations' area goals and budgetary allocations.
  • Provides reports, projects, and requests such as Property Damage invoice Management, Work Order Closing, Meter Service Exceptions, etc. to meet goal objectives.
  • Analyzes and monitors all emergency response documentation (t-tickets) in BI System. Evaluates and determines if a work order is needed.
  • Makes presentations to upper-level management, as required.
  • Serves as liaison for Operations with Finance & Accounting, Budgeting & Forecasting, Strategic and Long-Range Planning Groups.
  • Sets safety expectations for employees and resolves safety issues and concerns in a timely manner.
  • Serves as Acting Manager, Investment Planning Administration as needed.


Qualification:

Technical Knowledge/Skill:
  • Extensive knowledge of union contract needed to effectively manage and analyze all payroll system rules and results.
  • Focused on providing a high level of internal and external customer satisfaction.
  • Demonstrated high level of competency and ability to select, supervise, train, and develop staff.
  • High proficiency in oral and written communications.
  • Demonstrates initiative, accepts responsibility, holds others accountable.
  • Drives organizational change.
  • Proven analytical skills.
  • Effectively applies knowledge and skills to solve problems and respond promptly, appropriately, and constructively to employees.
  • Ability to build and maintain an engaging environment.
  • Ability to use PC desktop applications (e.g., Word, Excel, and Power Point).
  • High proficiency in Excel.


Education:
  • Associate's degree in business or the equivalent work experience.

Experience:
  • Five (5) plus years of related experience.


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Competencies:

Build trusting relationships

Manage and develop people

Foster teamwork and cross-functional collaboration

Lead change

Communicate strategic vision

Create an engaged workforce

Focus on the customer

Take ownership & accountability

Compensation and Benefits:

Eversource offers a competitive total rewards program. Check out our careers site for an overview of our benefits programs. Salary is commensurate with your experience. This position is eligible for a potential incentive. The annual salary range for this position is:
$107,420.00-$119,360.00

Worker Type:
Regular

Number of Openings:
1

Emergency Response:

Responding to emergency situations to meet customers' needs is part of every employee's role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.

About Eversource

Eversource transmits and delivers electricity and natural gas for more than 3.6 million electric and natural gas customers. Before its rebranding, the company operated six main subsidiaries: Connecticut Light and Power (CL&P), Public Service Company of New Hampshire (PSNH), Western Massachusetts Electric Company (WMECO), Yankee Gas Services Company (Yankee Gas), NSTAR Electric, and NSTAR Gas. NSTAR itself was the product of corporate mergers and included the former Boston Edison Company, Cambridge Electric Light Company, Commonwealth Electric Company, Commonwealth Gas, and Cambridge Gas Company. All now currently operate under the Eversource name. Eversource remains Connecticut's largest electric utility, serving more than 1.2 million residential, municipal, commercial and industrial customers in approximately 149 cities and towns. It also serves approximately 229,000 natural gas customers in 73 cities and towns. Eversource is also New Hampshire's largest electric utility, serving more than 500,000 homes and businesses in 211 cities and towns throughout the state. Eversource Energy is a publicly-traded, Fortune 500 energy company headquartered in Hartford, Connecticut, and Boston, Massachusetts, with several regulated subsidiaries offering retail electricity, natural gas service, and water service to approximately 4 million[6] customers in Connecticut, Massachusetts, and New Hampshire.

Eversource Careers

Joining Eversource means becoming part of a dedicated team committed to safety, reliability, and innovation in energy. As a leading energy provider in the Northeast, Eversource offers unparalleled job opportunities, fostering a culture of leadership and growth in the industry.

Work You’ll Do

At Eversource, every position contributes to the company's mission of delivering reliable energy and superior customer service. Our team enjoys a dynamic work environment where professional growth and development are encouraged. With a variety of career paths available, Eversource is a place where your ambition drives your career forward, and where leadership and diversity training ensure you reach your potential.

Innovate and Lead

Eversource is at the forefront of the energy sector’s transformation, integrating innovative technologies and sustainable practices that benefit not only our customers but also our communities. By joining our team, you will collaborate with skilled professionals dedicated to pioneering solutions for a sustainable future.

Career Development

Eversource is committed to the professional development of its employees. Whether through leadership programs, skills training, or networking opportunities, we provide the tools needed for career advancement and personal growth. Our robust internship programs offer a gateway to full-time employment, giving hands-on experience and exposure to real-world challenges.

Be Part of Our Team

Our team at Eversource is driven by a shared commitment to excellence and teamwork. We value diversity and strive to create an inclusive environment where all team members can thrive. The benefits at Eversource go beyond the standard employment package; they empower our employees’ well-being and long-term financial security.

Explore Job Opportunities

Whether you’re starting your career or looking to make a significant impact in the energy sector, Eversource has a position for you. From engineering to customer service, our job opportunities span a wide range of skills and expertise. Ready to start your journey with us? Explore open positions, prepare your resume, and apply through our hiring portal.

Stay Connected

Stay informed about new openings and company news by joining our career network. Tailor your job alerts to match your career preferences and get insider tips that can help you during the interview process. At Eversource, your next big opportunity is just around the corner.

Join Eversource Today

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Learn more about Eversource
Size
9,227 employees
Market Cap
$29.2 billion
Industry
Net Income
$1.2 billion
Founded
1927
5 Year Trend
+5.4%
Revenue
$8.9 billion
NASDAQ

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