Supervisor Information Services

Freeport-McMoran, Inc.$75K — $104K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Computer Science or IT and 4 years of service delivery experience, OR
  • Associate's degree or IT Certificate and 5 years of related experience, OR
  • High School diploma/GED and 7 years of service delivery experience.
  • Strong verbal and written communication skills in English.
  • Ability to follow safety protocols and instructions.

Responsibilities

  • Assist in planning and enhancing computer and telecommunications systems.
  • Monitor local IS policy compliance and report performance progress.
  • Support local managers with SOX compliance and documentation.
  • Develop and mentor IS support technicians and administrators.
  • Interface with local customers on IS service issues.
  • Coordinate with site managers to ensure process standardization.
  • Communicate IS issues to regional and enterprise management.
  • Assist with IS capital project planning and execution.

Benefits

  • Affordable medical, dental and vision benefits.
  • Company-paid life and disability insurance.
  • 401(k) plan with employer contribution/match.
  • Paid time off, sick time, holiday pay, and parental leave.
  • Tuition assistance for further education.
  • Employee Assistance Program for personal support.
  • Discounted insurance plans for pets and vehicles.
  • Internal progression opportunities for career growth.
Full Job Description
Where You Will Work

Our Miami smelter and rod plant is nestled just 90 miles east of Phoenix. The smelter processes copper concentrate primarily from our company's Arizona copper mines and is the most significant source of sulfuric acid for our North American leaching operations. Arizona's Globe-Miami historic mining district offers natural beauty and a rich mining heritage. The Tri-Town of Globe, Claypool and Miami offers convenient shopping locales, including Walmart, Safeway, Fry's and other local stores. Here, our employees and their families can connect with the outdoors and enjoy the family-friendly atmosphere. Visit Globe-Miami.com to learn more.

Description

Under the direct supervision of regional IS management, assist in the planning, organization, supervision, coordination and enhancement, maintenance and repair of the sites computer, conventional and wireless telecommunications systems and infrastructure.

  • Participate in the monitoring of and reporting of performance and progress related to local IS policy and Compliance Calendar requirements and deadlines
  • Assist local managers with SOX compliance by providing necessary documentation for control compliance and testing
  • Assist local Process Control Managers with compliance activities, definitions and "Best Practices" as they relate to managing process control infrastructure and servers
  • Assist in the development, training and mentoring of local IS support technicians, including PC Technicians and Local Area Network Administrators
  • Interface with local customers on IS support or service issues
  • Work with other site coordinators and Regional IT Manager to ensure inter-operability and process standardization
  • Communicate local IS issues to regional and enterprise management and strives to build harmonious relationships
  • Assist with the planning and execution of local IS capital projects
  • Ensure the integrity of each site's computer and communications systems
  • Assist with problem-solving and resolving customer service issues with users
  • Effectively coach and mentor department employees
    • Proactively support employee involvement and development
    • Counsel employees on performance standards
    • Complete and administer accurate and timely performance reviews
  • Perform other duties as required


Qualifications

Minimum Qualifications

  • Bachelor's degree in Computer Science, Information Technology, or closely related field and four (4) years of experience in a computer technology service delivery capacity; OR
  • Associate's degree or IT Certificate and five (5) years of related IT experience; OR
  • High School diploma or GED and seven (7) years of experience in a computer technology service delivery capacity


Preferred

  • None


Criteria/Conditions

  • Ability to understand and apply verbal and written work and safety-related instructions and procedures given in English
  • Ability to communicate in English with respect to job assignments, job procedures, and applicable safety standards
  • Must be able to work in a potentially stressful environment
  • Work will be performed in an office, mine, outdoor or manufacturing plant setting, which may include exposure to extremes in temperature and humidity, moving mechanical parts, risk of electrical shock, toxic chemicals, explosives, fumes or airborne particles
  • Occasionally may be required to lift moderately heavy objects (up to 50 pounds) during the course of the workday
  • While performing the duties of this job, the employee is regularly required to stand, sit, demonstrate manual dexterity, and climb stairs
  • Personal protective equipment is required when performing work in a mine, outdoor, manufacturing or plant environment, including hard hat, hearing protection, safety glasses, safety footwear, and as needed, respirator, rubber steel-toe boots, protective clothing, gloves and any other protective equipment as required


What We Offer You

The estimated annual pay range for this role is currently $75,000-$104,000. This range reflects base salary only and does not include bonus payments, benefits or retirement contributions. Actual base pay is determined by experience, qualifications, skills and other job-related factors. This role is eligible for additional discretionary and incentive payment considerations based on company and individual performance. More details will be shared during the hiring process. Click hereto view a sample of Total Rewards Estimate for this role.
  • Affordable medical, dental and vision benefits
  • Company-paid life and disability insurance
  • 401(k) plan with employer contribution/match
  • Paid time off, paid sick time, holiday pay, parental leave
  • Tuition assistance
  • Employee Assistance Program
  • Discounted insurance plans for pet, auto, home and vehicle
  • Internal progression opportunities
  • Learn more about our competitive and comprehensive benefits package!

What We Require
  • Candidates may be required to pass a medical exam.
  • Candidates must pass all required training and/or testing.
  • Employees may be required to work a non-standard schedule, which may include shift work (other than day shift) at a 24/7, 365-day operation.


Please be advised that Freeport-McMoRan will never request payment for job-related expenses from applicants. If you receive any suspicious emails, please disregard them, and report the incident to [email protected].

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