We have an immediate career opportunity for a qualified Gateway Operations Supervisor . The Gateway Operations Supervisor arranges the movement of parcels by Air and Ground encompassing international import and export operation Pa y-$88,800-118,4 00 Key Responsibiliti es: * Expedites the daily activities of all operational functions ensuring client satisfaction is successfully achieved and company policies adhered to with the goal of improving profitability for the company * Supervises day-to-day airport ramp operations ; loading and unloading of cargo aircraft within internal compliance regulations and recovery and lodgment of consolidations with commercial carriers * Supervises warehouse sort operations processing international import and export shipments * Supervises back office staff, responsible for monitoring flights, communicating and updating the network and ensuring contingencies are deployed when necessary * Works closely with US Customs and DHL Imports clearance department to ensure correct processing of shipments * Charged with developing and managing relationships with Business Partners * Responsible for development and implementation of special projects * Ensures quality system is implemented and maintained within area of responsibility * Manage Key Performance Indicators and cost levels * Assists in annual budget preparation * Provides technical product assistance to staff * Advises staff of changes to company policies and goals * Supervises a unionized workforce of 8-12 staff; responsible for hiring, coaching, training, and developing subordinate staff * Assigns work, sets completion dates, reviews work, and manages performance in accordance with organizational policies, procedures and performance management processes * Sets objectives and delivers results with a short-term, operational focus * Recommends process improvements for area; identifies, defines, and develops solutions to issues and problems that are not immediately evident in existing systems * Focused on maintaining steady workflow and productivity, meeting service/produc tivity standards, and resolving operational problems and handling disturbances * Assigns and checks work * Heavy use of MS Office products in day to day activities (in particular Excel and Outlook) * Provides guidance and training * Challenged with motivating self and others to exceed standards and achieve extraordinary results, striving for best in class * Provides input to hiring, firing, layoff, promotion, reward, and other decisions Qualifications - Skills & Q ualifications: * Complete understanding and wide application of principles, theories, and concepts in function or business area * An advanced understanding of specific aspects of work supervised and practical application to problems and situations ordinarily encountered * Knows and effectively uses fundamental concepts, practices, and procedures relative to quality and productivity improvements, training, budgeting and cost control, and progressive techniques in area of specialization * Generally understands basic supervisor y approaches for work direction, motivation, and disciplinary action * Typically requires BS/BA and 2 years' experience in related field, including at least one year of supervisor y experience * Professional certification required in some areas Employee Benefits & Incentives DHL benefits and incentive offerings are designed to reflect a substantial experience for both employees and their dependents during their career and life journey. The specifics will vary, but wherever you join and in whatever role, you'll find our benefits and rewards are among the best in the industry They include: * Competitive Pay * Bonus/Incentiv e Programs * Retirement Savings - 401K with company match * myShares - Voluntary plan to buy discounted company shares * Medical, Dental, Vision, well-being programs * Tuition Reimbursement * Generous Paid Time Off * Paid Leave * Employee Discount Program * Employee Assistance & Work Life Program * Outstanding training opportunities Pre-employment Requirements: DHL Participates in DPS ( Denied Party Screening) Drug testing, background check and Physical exam LAWA badging process * Exempt Salary Range $88,800-118,40 0