As a
Field Service Supervisoryou'll lead a skilled team supporting some of the most demanding equipment and operating environments in the industry.
Working with industry-leading Komatsu equipment, you'll play an important role in driving safe, efficient shop operations while supporting employee development, service quality, and customer satisfaction. This opportunity is ideal for someone who is
technically strong, people-focused, and committed to continuous improvement.
Base Salary: $120,000 - $130,000 per annum
Work Location: Wabush, NL
Work Arrangement: On-site
Schedule: 14x14
What You'll Do- Oversee daily shop operations, scheduling, and coordination of tradespeople to meet operational requirements.
- Assign work and allocate resources to optimize productivity and equipment turnaround times.
- Provide leadership, guidance, and technical support to technicians and apprentices.
- Conduct in-process and post-repair inspections to ensure quality workmanship and compliance with standards.
- Enforce company policies, safety procedures, OHSE standards, and regulatory requirements.
- Review and support the preparation of work orders, service quotes, warranty documentation, and technical reports.
- Resolve service-related issues and communicate repair solutions to support positive customer outcomes.
- Coordinate activities with lead hands, welders, subcontractors, and field service teams as required.
- Coach, train, and evaluate employees while supporting skill development and cross-training opportunities.
- Participate in incident investigations, audits, and continuous improvement initiatives.
What You BringYou bring
2+ years of supervisory experience in an industrial or heavy equipment environment and a commitment to safe, effective operations and team success.
- Strong understanding of OH&S legislation, safety management systems, and inspection requirements.
- Proven ability to plan, prioritize, and manage shop resources effectively.
- Strong communication, leadership, and problem-solving skills.
- Highly organized and self-motivated with the ability to make sound decisions independently.
Nice to Have
- Working knowledge of Komatsu and other OEM equipment
This position is classified as a
Frontline Leader role in SMS Equipment's competency framework, requiring demonstration of
core competencies (customer focus, collaboration, and technical/functional expertise) and
leadership competencies (people leadership, managing through change and uncertainty, and influence).
At SMS Equipment,
safety is one of our core values and we care for each other, without exception. Our successful candidate is intrinsically motivated and committed to making safe choices when completing all tasks.
Pre-EmploymentThis position is safety sensitive. Candidates may be required to complete:
- Pre-employment medical questionnaire
- Drug and alcohol test
- 5-year commercial driver's abstract
This posting is for an existing vacancy within SMS Equipment. Applications will be accepted until a suitable candidate is hired.We thank all applicants for their interest. Only those selected to proceed to the next stage of the recruitment process will be contacted.
