Supervisor, Alumni Engagement

University of Ottawa

• $95K — $120K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in communications, public relations, business administration, or related field, or equivalent experience
  • 5 years of experience in public/alumni relations or advancement
  • Fluent in French and English, both verbal and written
  • Experience in supervision or human resources management
  • Strong knowledge of advancement processes and industry trends
  • Proven ability to manage relationships with diverse stakeholders
  • Strong project management and organizational skills

Responsibilities

  • Develop and implement alumni engagement strategies in collaboration with the Director, Engagement
  • Serve as the primary engagement advisor to faculties and institutional leaders
  • Manage ongoing portfolio activities to meet engagement objectives
  • Lead the design and evaluation of alumni engagement programs and initiatives
  • Monitor program effectiveness and recommend enhancements
  • Provide guidance and support to direct reports, ensuring project completion
  • Prepare regular updates and reports on engagement activities and budget needs

Benefits

  • Hybrid work environment with potential for telework
  • Professional development opportunities
  • Collaborative and high-performing team culture
  • Access to university resources and networks
  • Engagement with a diverse alumni community
Full Job Description
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Posting Reason:
Replacement of a regular position

Job Type:
Employee

Anticipated Duration in Months (for contracts and temporary assignments):
N/A

Job Family:
Advancement and Alumni Relations

# of Open Positions:
1

Faculty/Service - Department:
Office of Advancement - Engagement

Campus:
Main Campus

Union Affiliation:
SSUO

Date Posted (YYYY/MM/DD):
2026/10/01

Applications must be received BEFORE (YYYY/MM/DD):
2026/10/13

Hours per week:
35

Salary Grade:
SSUO Grade 11

Salary Range:
$95 594,00 - $120 750,00

Position Purpose:

The Supervisor, Alumni Engagement provides strategic leadership and oversight for dedicated segments of alumni (e.g. faculty, hub or specific market segments or cohorts,) and leads alumni engagement staff. The Supervisor engages and builds deep relationships with a portfolio of key alumni, donors, volunteers as well as current and future prospects, with the primary purpose to establish and strengthen the culture of affinity and engagement among uOttawa alumni, donors and strategic partners.

In this role, your responsibilities will include:

Strategic Planning and Relationship Management:
  • Develops and implements short and long-term alumni and community engagement strategies for an assigned faculty, hub, market or constituent segment, in partnership with the Director, Engagement. Leads initiatives that strengthen affinity, deepen stakeholder engagement and support the University's strategic priorities
  • Serves as the primary engagement advisor to assigned faculties, institutional leaders and Advancement colleagues by developing strategic and collaborative relationships and identifying opportunities to advance engagement objectives. Oversees the engagement portfolios of direct reports and provides guidance on relationship development and stakeholder engagement strategies.
  • Responsible for ongoing portfolio management activities, ensuring adherence to University Advancement standards, achievement of engagement objectives, and the effective identification, cultivation and progression of strategically important alumni, donor and community relationships.

Design, Implementation and Management of Alumni and Community Engagement Programming:
  • Leads the design, implementation and evaluation of alumni and engagement programs, services and initiatives that support faculty and institutional priorities. Develops project plans and engagement approaches that foster meaningful connections with alumni, donors, volunteers and community partners.
  • Evaluates program effectiveness using quantitative and qualitative metrics. Monitors emerging trends, benchmarks best practices and recommends program enhancements to improve stakeholder engagement, operational effectiveness and overall impact.

Leadership and Professional Development:
  • Provides guidance and support to direct reports and oversees their work by facilitating and tracking project status, identifying problems and issues, allocating appropriate resources, and ensuring that projects and events are completed on schedule and at the highest levels of quality.
  • Conducts performance management activities, supports employee development and identifies training and growth opportunities. Fosters a collaborative, service-oriented and high-performing team environment.

Reporting and Budget:
  • Prepares and submits regular updates and reports to the Director, Engagement , outlining engagement and pipeline activity in line with the segment's priorities. Communicates budgetary needs to the director to support engagement programming within their segment or sector and respects the established budget. Ensures that all activities are reflected in the University's CRM database


What you will bring:
  • Bachelor's degree in communications, public relations, business administration or other relevant field or an equivalent combination of education and experience
  • 5 years' experience in public and/or alumni relations, or advancement
  • Superior communication skills in French and English (verbal and written)
  • Experience in supervision or human resources management
  • Required to travel both domestically and abroad as well as work evenings and weekends. Valid driver's license and passport required.
  • Knowledge of the University of Ottawa's mandate, mission, objectives and culture
  • Strong working knowledge of advancement processes, best practices and current industry trends
  • Proven ability to manage ongoing relationships with a wide variety of internal and external stakeholders, including senior executives and officials and influential individuals
  • Self-starter, goal oriented, and strategic thinker
  • Team player, excels at working collaboratively as well as independently
  • Strong networking skills. Ability to use persuasion, negotiation and influencing skills to develop relationships with stakeholders
  • Strong project management and organizational skills, and ability to prioritize multiple tasks
  • Team management experience
  • Exceptional oral and written communication skills, including public speaking, and solid relationship management skills at all levels in an organization
  • Strong computer skills including above average competency in Word, Excel and PowerPoint. Proficiency in Raiser's Edge is an asset.


*This position may be subject to a telework agreement.

#LI-Hybrid

Key Competencies at uOttawa:
Here are the required competencies for all or our employees at uOttawa:

Planning: Organize in time a series of actions or events in order to realize an objective or a project. Plan and organize own work and priorities in regular daily activities.
Initiative: Demonstrate creativity and initiative to suggest improvements and encourage positive results. Is proactive and self-starting. Show availability and willingness to go above and beyond whenever it is possible.
Client Service Orientation: Help or serve others to meet their needs. This implies anticipating and identifying the needs of internal and external clients and finding solutions on how to meet them.
Teamwork and Cooperation: Cooperate and work well with other members of the team to reach common goal(s). Accept and give constructive feedback. Able to adjust own behaviour to reach the goals of the team.

If this is a front-line position with responsibilities to interact with students, selected candidates must be rated at the Low Advanced proficiency level or higher for both oral comprehension and reading comprehension in their second official language. The rating is determined by a proficiency test designed by the Official Languages and Bilingualism Institute.

Prior to May 1, 2022, the University required all students, faculty, staff, and visitors (including contractors) to be fully vaccinated against Covid-19 as defined in Policy 129 - Covid-19 Vaccination. This policy was suspended effective May 1, 2022 but may be reinstated at any point in the future depending on public health guidelines and the recommendations of experts.

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