Digital Realty

Subregional Technical Trainer - AMER Central

Digital Realty$70K — $95K *
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Technical degree or certification (e.g., Electrical, Mechanical, Facilities Management) required
  • 3+ years in technical operations or engineering, preferably in data center environments
  • Experience in delivering training or mentoring in a professional setting
  • Familiarity with adult learning principles and hands-on training techniques
  • Strong presentation and communication skills tailored to diverse learner levels

Responsibilities

  • Deliver high-impact technical training programs in-person and virtually
  • Facilitate onboarding and continuous upskilling of team members
  • Act as a subject matter expert (SME) in content development and review
  • Collaborate with instructional designers to create accurate training materials
  • Support execution of global and regional learning programs
  • Observe and assess learner engagement, coaching as needed
  • Partner with operations to ensure training aligns with job performance

Benefits

  • Inclusive work environment that encourages ideas and teamwork
  • Opportunities for personal and professional development
  • Supportive culture focused on health, safety, and well-being
  • Access to a global footprint with diverse career pathways
Full Job Description
Job Description

Position Title: Regional Technical Trainer (Central)

Location - Hybrid: Dallas

Your role The Technical Trainer plays a hands-on role in executing technical and operational training programs across data center environments. This role is responsible for delivering in-person and virtual training, supporting onboarding, upskilling, and certification initiatives, and serving as a subject matter expert in the development of content in collaboration with instructional design and regional training teams.

The ideal candidate brings strong technical knowledge, a passion for sharing expertise, and the ability to simplify complex concepts for a variety of learners. As part of the global training organization, the Technical Trainer helps ensure consistent standards and alignment with both regional and global learning objectives.

What you'll do

Training Delivery
  • Deliver high-impact technical training programs, both in-person and virtually, focused on data center operations, safety, infrastructure, and systems.
  • Facilitate onboarding and continuous upskilling of new hires, trainees, and current team members.
  • Utilize diverse training methods including live instruction, hands-on demonstrations, simulations, and scenario-based learning.

SME Support in Content Development
  • Act as a subject matter expert (SME) in the development, review, and validation of training content.
  • Collaborate with instructional designers and regional training teams to ensure training materials are accurate, relevant, and reflect operational realities.
  • Provide feedback on course effectiveness and identify opportunities for improvement based on learner engagement and comprehension.

Program Support & Implementation
  • Support regional training managers in executing global and regional learning programs.
  • Assist with implementing certification and skills validation processes for technical staff.
  • Participate in the delivery and implementation of structured training pathways, including apprenticeship and workforce development programs.

Training Evaluation
  • Observe and assess learner engagement and comprehension; provide coaching or reinforcement as needed.
  • Collect and relay feedback from training sessions to support continuous improvement of training effectiveness.
  • Support the implementation of post-training evaluations, skills assessments, and knowledge checks.

Operational Collaboration
  • Partner with site operations leaders to ensure training supports job performance and readiness.
  • Stay informed of regional operational needs, safety requirements, and technology updates that impact training content.
  • Maintain awareness of training compliance requirements relevant to technical roles.


What you'll need

Education & Certifications
  • Technical degree or certification required (e.g., Electrical, Mechanical, Facilities Management)
  • Certifications such as CDCP, CDCS, or equivalent preferred
  • Instructional or training delivery certifications are a plus

Experience
  • 3+ years of experience in a technical operations or engineering role, preferably in a data center or critical infrastructure environment
  • Experience delivering training or mentoring others in a professional setting
  • Familiarity with adult learning principles and hands-on training techniques

Skills
  • Strong presentation and communication skills, with the ability to explain complex technical concepts to learners of various levels
  • Ability to work collaboratively across functional teams and geographies
  • Organized, detail-oriented, and responsive to learner needs
  • Basic familiarity with e-learning platforms or LMS systems is a plus
  • Capable of using PowerPoint or other tools to deliver training content effectively

Additional Requirements
  • Moderate subregional travel is required (30-50%)
  • Proficiency in English; additional local language skills are a plus, depending on region

About Digital Realty

Digital Realty Careers

Joining Digital Realty means becoming part of a dedicated team of professionals who are at the forefront of innovation in the data center industry. Digital Realty, a leading global provider of data center, colocation, and interconnection solutions, offers a variety of job opportunities that cater to a range of skills and experiences.

Explore Job Opportunities

Digital Realty is actively hiring and offers a plethora of positions that cater to both seasoned professionals and those at the beginning of their career journey. The company is committed to fostering a culture of growth and leadership, making it an ideal environment for ambitious individuals looking to advance their careers.

Internship Programs

For those just starting out, Digital Realty’s internship programs provide a robust platform for gaining industry experience and networking with experts. Internships are designed to transform academic knowledge into professional practice, while interns work on projects that drive real business results.

Professional Growth and Development

Digital Realty believes in the continuous professional development of its team members. The company supports career advancement through comprehensive leadership and diversity training programs that are designed to enhance skills and foster an inclusive workplace.

Benefits and Culture

The benefits at Digital Realty go beyond standard employment perks. Team members enjoy competitive benefits packages that support both their professional and personal lives. Moreover, Digital Realty is committed to maintaining a diverse and inclusive culture where every team member feels valued and motivated.

Innovation and Leadership

At the intersection of technology and real estate, Digital Realty stands as a leader in its field. The company encourages innovation and thought leadership, which permeates every project and initiative. Team members are encouraged to think creatively and push boundaries, which is integral to the company’s success and industry leadership.

Applying for a Position

To apply for a position at Digital Realty, candidates should prepare their resume to highlight relevant experience and skills. The interview process is designed to assess not only professional qualifications but also a candidate's fit within Digital Realty’s unique culture. Interested candidates can explore available positions and submit their applications through the Digital Realty Jobs portal.

Stay Connected

Keep up to date with the latest from Digital Realty by following their careers blog. Here, one can find career tips, insider perspectives, and industry-leading insights that can be immediately applied. Digital Realty also offers personalized job alert emails, ensuring that potential candidates do not miss out on exciting and rewarding opportunities.

Join the Digital Realty Team

Search open positions that match your skills and interests. Digital Realty looks for passionate, curious, creative, and solution-driven team players. Explore how far your ambition can take you within a company that prides itself on being a global leader in data center solutions.

SEARCH DIGITAL REALTY JOBS

Digital Realty is not just a company; it's a place where careers are made, innovation thrives, and opportunities abound.
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