Position Details

Classification Information

Classification Title
Student Services Coordinator

Salary Range
$6,588 - $7,967 Per Month

Salary Schedule Information

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Position Information

Job Title
Student Services Coordinator/Disability Support Services

Position Number
CCC929

Location
Cypress College

Department
CC Disability Support Services

Percentage of Employment
100%

Months of Employment
12 Months Per Year

Work Schedule
Monday - Thursday 8:00AM-6:00PM. Friday 8:00AM-5:00PM (Schedule and shift are subject to change in accordance with department needs.)

Primary Purpose

PRIMARY PURPOSEPOSITION IS GRANT FUNDED

This position is responsible for coordinating one or more student services program activities; implementing policies and procedures; and performing a variety of complex program coordination duties, which may include research, facilitation, coordination of a student service program as assigned including budget functions in the absence of the designated Administrator to assure efficient operations.

Distinguishing Characteristics

Essential Functions

ESSENTIAL FUNCTIONS
Examples of essential functions are interpreted as being descriptive and not restrictive in nature.

Job Description

JOB DESCRIPTION
Coordinates program activities, which may include orientation, outreach, research, and other functions; coordinates daily events with designated Administrator to ensure timely and appropriate coordination of program and office activities; ensures that work is performed in a competent and timely manner.

Ensures implementation and maintenance of established District policies and procedures; ensures compliance with state and federal laws, policies and procedures related to student program; assists in the development of r District policies and procedures, which may include projects, policy manuals, training guides, and scheduling protocols.as necessary.

Serves as an assistant to designated administrator; schedules meetings, events and appointments; prepares agenda items; maintains records and supplies; receives and processes incoming mail. Makes decisions within established policies and procedures in the absence of designated administrator. Participates in the development and implementation of SLOs/SAOs and program review.

Develops and coordinates outreach services, including communication with high schools, colleges and community organizations. Develop and coordinate outreach, informational materials, trainings, and workshops

Attends meetings, conferences, orientations, outreach activities, and seminars to make presentations regarding program policies and procedures. Answers questions and provides technical expertise to assist public, students, and staff regarding assigned student services programs.

Designs and implements related electronic platforms and applications to advance the program of assignments, which may include various coding and configurations to achieve necessary deliverables.

Provide information and guidance to students, faculty, staff, and public in a designated area of student services. Assists students in completing college related forms.

Coordinates communication and collaboration with other District departments and personnel, governmental agencies, private agencies and vendors.

Gathers data and prepares statistical reports as directed; ensures compliance with applicable rules, regulations, policies and procedures, and state and federal laws; maintains a variety of difficult and complex documents records, statements and reports.

Assists in the preparation and monitoring of programs/department budgets; processes budget transfers and prepares journal entries; monitors budget activities of assigned categorically funded programs; prepares expenditure and progress reports as required by funding agencies.

Audits program documents to assure accuracy, completeness; conduct research to resolve discrepancies as necessary.

Supervises, trains, evaluates and directs the work of assigned staff as directed.

Learns and applies emerging technologies and advances as necessary to perform duties in an efficient, organized, and timely manner.

Participate in District/College efforts to increase the diversity of faculty and staff and to address student achievement gaps; attend and participate in diversity, equity and inclusion trainings and events; active assistance in the creation of a welcoming and inclusive work and educational environment.

Performs related duties as assigned.

Working Relationships

WORKING RELATIONSHIPS
The Student Services Coordinator maintains frequent contact with various departments, outside agencies, students, staff, and public.

Knowledge, Skills and Abilities

KNOWLEDGE, SKILLS AND ABILITIES
Knowledge of District organization, operations, policies and objectives

Knowledge of federal, state, and other applicable laws or regulations pertaining to program of assignment.

Knowledge of proper English usage, grammar, spelling, punctuation and vocabulary.

Knowledge of project management, communications and marketing principles

Knowledge of computer-based employee/student/program tracking, enterprise systems

Knowledge of various computer software programs.

Knowledge of modern office practices, procedures and equipment

Knowledge budget and auditing principles, practices and procedures

Knowledge of financial and statistical record-keeping principles

Knowledge of leadership principles and practices

Ability to understand scope of authority in making independent decisions

Ability to interpret, apply, and explain rules, regulations, policies and procedures

Ability to coordinate grants, categorical funding and assigned programs and assignments

Ability to analyze situations accurately and adopt an effective course of action

Ability to supervise, train and provide work direction to others

Ability to coordinate an assigned program with minimal supervision or direction

Ability to make arithmetic calculations quickly and accurately

Ability to operate a variety of office equipment such as calculator, computer, copier, etc.

Ability to plan, organize and prioritize work

Ability to meet schedules and time lines

Ability to understand and follow oral and written directions

Ability to communicate effectively, orally and in writing

Ability to review situations accurately and determine appropriate action according to established guidelines

Ability to establish and maintain effective working relationships with others

Special Requirements, Licenses and Certifications

SPECIAL REQUIREMENTS
This position requires a valid driver's license. Incumbent may be required to travel off site for business reasons. All employees driving personal, leased, or district-owned vehicles for District related activities must certify possession of a valid Driver's License. Employees must certify that personal vehicles are covered by automobile insurance as required by California law. (Administrative Procedure 7400, Section 4.0) If selected as a finalist and/or given an offer of employment for this position, you will be required to provide your valid Driver's License information. Human Resources will contact the finalist to obtain this required documentation at that phase of the recruitment.As applicable, the award of all degrees, coursework, and units must be verifiable on a legible transcript. If selected as a finalist and/or given an offer of employment for this position, you will be required to provide a transcript (may be unofficial). Human Resources will contact the finalist to obtain this required documentation at that phase of the recruitment.This position is on an alternative 9/80 schedule:
The "9/80" workweek/workday schedule for a full-time Unit Member comprises eighty (80) hours in two (2) calendar weeks consisting of a fixed schedule of four (4) workdays at nine (9) hours each and one (1) workday at eight (8) hours in one calendar week and four (4) workdays at nine (9) hours each in the other calendar week.

Physical and Mental Demands

Minimum Qualifications

MINIMUM QUALIFICATIONS
Sixty (60) semester units and five (5) years of experience or Bachelor's degree from an accredited institution preferably in a field related to the assignment;

Three years of increasingly responsible professional experience within an environment with high emphasis on customer service and program coordination preferably in an educational setting.

Commitment to diversity. All applicants must have demonstrated sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty and staff. The applicant must be