Student Services Advisor and Program Coordinator (5157C) Job #87114 - Electrical Engineering and Computer Sciences (EECS)

Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Advanced knowledge of advising and counseling techniques.
  • Familiarity with university computer applications and departmental regulations.
  • Strong verbal and written communication skills.
  • Effective interpersonal skills for diverse interactions.
  • Understanding of complex visa regulations for international students.
  • Excellent problem-solving abilities and innovative thinking.
  • Project management skills and social perceptiveness.
  • Bachelor’s degree in a related field or equivalent experience.

Responsibilities

  • Provide complex academic advising for students in EECS, CDSS, Computer Science, and ECE majors.
  • Create and recommend curriculum planning in collaboration with faculty and departments.
  • Facilitate outreach programs and coordinate admissions strategies for prospective students.
  • Conduct degree audits and manage academic petition processes.
  • Advise faculty on academic policies and assist in formulating new policies.
  • Oversee and manage CS programs including the CS Honors and Minor Programs.
  • Engage in professional development and stay updated on student services best practices.

Benefits

  • Comprehensive benefits package as per University of California standards.
  • Professional development opportunities.
  • Networking within a nationally recognized academic setting.
Full Job Description
Departmental Overview

The Department of Electrical Engineering and Computer Sciences (EECS) in both the College of Engineering and the College of Computing Data Science and Society (CDSS), is the largest department on the Berkeley campus, consisting of over 130 faculty, adjunct, active emeriti and PIR appointments, 3,600+ undergraduates both in the College of Engineering and Letters and Science, 800+ graduate students, and 60+ staff members. EECS programs are consistently ranked in the top three by many measures, including U.S. News & World Report's national and global ranking. Annual operating budget (not including expenditures related to research, faculty start-ups, and student fellowships) for EECS is $40+ million.

The Department is actively engaged in teaching and research in the disciplines of Artificial Intelligence, Computational Biology, Databases, Graphics, Hardware / Architecture, Human-Computer Interaction, Operating Systems / Networking, Programming Systems / Software, Scientific Computing, Theory, Vision (in Computer Science) as well as Biosystems, Communication/Networking, Communications/Physical Layer, Control, Design, Modeling, and Analysis, Electromagnetics/Antennas, Integrated Circuits, Optics, Physical Electronics Devices, Physical Electronics/MEMS, Optoelectronics, Energy, Robotics, Signal Processing for Image & Video, Signal Processing for Speech & Audio (in Electrical Engineering). Computer Science operates research and instructional laboratories in Soda Hall and Sutardja Dai Hall, and Electrical Engineering operates like facilities in Cory Hall and Sutardja Dai Hall. EECS also has a significant technical staff support structure to provide support for research and instructional laboratories and fabrication facilities.

Reporting to the Assistant Director of Undergraduate Affairs, the SSA 4 responsibilities include a wide range of student services duties and responsibilities for an academic advisor. This position will assist the dean/chair, faculty, and students in academic advising, recruitment, admissions, student orientation and events, career counseling, and related programs.

Application Review Date

The First Review Date for this job is: July 9, 2026 - Open until filled

Responsibilities

40% Academic Advising:

Applying advanced Student Services concepts, provides the most complex student services to the organization's management, faculty, and students. Recommends petition exceptions that affect the requirements of multiple departments; facilitates new course approval through interaction with the Coordination of College Policy, Academic Senate, or similar organization.

Provides advising to students (including perspectives) in the EECS, CDSS, Computer Science, and ECE majors . Reviews students' progress and advises students and faculty on requirements for degree/program completion; identifies students with progression problems and recommends interventions; devises curriculum planning in collaboration with chair/dean and faculty, and with other departments. Works closely with campus offices to resolve issues, including DSP, Student Conduct, Ombuds Office for Students, Financial Aid, and the Registrar. Advises students to develop program plans, to completion of their degrees, taking into account double major/simultaneous degree/minor requirements that don't necessarily overlap with major requirements, course load concerns, and academic abilities of the student. Resolves matters concerning the registration status of students, particularly students with blocks or pre-majors needing direction in completing prerequisites for the major.

In consultation with the Director for Undergraduate Affairs, identifies and refers for resolution intricate student issues/grievances such as grade disputes, personal crises, mental health concerns, DSP concerns, and non-admissions to the major. Conducts degree audits for graduating students; also reviews and signs Letters and Sciences petitions and other related academic planning forms.

25% Recruitment and Admissions:

Advises department/school/college on outreach strategies, and helps identify targeted institutions to meet the organization's goals; coordinates, reviews, and advises chair/dean and faculty on transferability and applicability of non-UC Berkeley courses. Plans and implements outreach programs with specifically targeted institutions; advises prospective applicants on necessary academic preparation; advises on the appropriateness of the program as it pertains to the prospective applicant's goals; utilizing in-depth knowledge of the organization's admissions criteria, helps rank applicants for admissions; evaluates domestic and international transcripts for degree eligibility; initiates and arranges student recruitment visits to Berkeley.

In collaboration with the Director of Undergraduate Affairs, determines admission to the Computer Science major at the department level. Consults with the Vice Chair of CS and enlists the support of other faculty in handling difficult academic cases. Acts as a specialist to advisors and counselors from other colleges, departments, and institutions (e.g., L&S advisors, CDSS advisors, other UC campuses, California Community College counselors, etc.) on course articulations and standards of preparation for the CS major. Serves as a liaison for faculty evaluation of pending articulation agreements with the California Community Colleges.

Plans and implements complex, high-visibility student events, such as commencement, Cal Day, and CS Ed Day. Plans, designs, and provides workshops for students, such as information about the campus, or academic strategies, and enrichment programs.

20% Department/School/College Policies: Advises faculty on departmental/school/college and university policies and procedures; Advises chairs/deans on the formulation of department/school/college policy by advising them on areas needing clarification and identifying solutions; analyzes the consequences of the organization's academic policies and recommends new or changed policies; recommends solutions to the organization's problems without precedent. Participates in professional student services committees that develop policies/procedures with nationwide impact.

Responsible for interpreting campus policies and advising students and faculty on student conduct, student grievances, disputes, and issues regarding discrimination.

Assists the Director with programmatic matters for the CS major, such as administering the CS minor policies and the major appeals process. Supports advising the chairs/deans on the formulation of policies by providing clarification of current issues and identifying solutions.

10% Program Oversight:

Manages the oversight of and advises students on policies surrounding the following programs: CS Honors Program, CS Minor Program, Faculty Advising, and Reader Hiring.

Administers a comprehensive CS Minor program from pre-declaration to graduation. Recruits and trains peer advisers, and oversees faculty advising. Supports advising the chairs/deans on the formulation of policies by providing clarification of current issues and identifying solutions.

Works closely with students to determine satisfactory academic progress. Provide recommendations on program plans and completion, and sign financial documents requiring major department approval. Advises students on navigating career counseling and placement services. Utilizing an in-depth knowledge of the field, counsels students on post-degree employment opportunities and practices. Makes referrals to campus department and campus employment resources.

5% Professional Development:

Participates in professional student services committees that develop policies/procedures with nationwide impact.

Maintains and updates working knowledge of College and campus student affairs issues by taking appropriate classes, attending campus-wide Student Affairs meetings, and networking with peers. Keeps abreast of national trends related to advising support as well as best practices in student affairs administration.

Required Qualifications
  • Advanced knowledge of advising and counseling techniques.
  • Knowledge of University-specific computer application programs and knowledge of University and departmental principles and procedures involved in risk assessment and evaluating risks as to likelihood and consequences.
  • Advanced verbal and written communication skills.
  • Interpersonal skills.
  • Multicultural competencies: ability to work with diverse populations.
  • Advanced knowledge of complex visa and immigration policies, procedures, and regulatory requirements for international students and scholars.
  • Ability in problem identification and reasoning; ability to develop original ideas to solve problems, persuasion, and leadership.
  • Skills in monitoring/assessing people, processes, or services, to make improvements.
  • In-depth knowledge of the field's post-degree employment opportunities and practices.
  • Skills in project management, social perceptiveness to be aware of others' reactions, and understanding why they react as they do.
  • Bachelor’s degree in a related area and/or equivalent experience/training.
Salary & Benefits

For information on the comprehensive benefits package offered by the University, please visit the University of California's Compensation & Benefits website.

Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience.

The budgeted salary or hourly range that the University reasonably expects to pay for this position is $74,700 - $103,800 .

This position is covered by the collective bargaining agreement between UAW (United Auto Workers) and the University of California Regents for RP or SV

Referral Source info

This job is part of the Employee Referral Program. If a UC Berkeley employee is referring you, please ensure you select the Referral Source of " UCB Employee " . Then enter the Employee's Name and Berkeley E-mail address in the Specific Referral Source field. Please enter only one name and email.

About Berkeley University of California

Berkeley University of California Careers

There has never been a better time to join the vibrant team at Berkeley University of California—the leading hub of innovation, leadership, and academic excellence.

Opportunities Await

Berkeley University of California invites aspiring professionals to join its dynamic team to help shape the future of education and research. With a commitment to diversity and professional growth, Berkeley offers unparalleled job opportunities in various fields. Transform your career trajectory with the best minds at Berkeley, where the culture of excellence meets groundbreaking research and development. Berkeley stands at the forefront of educational leadership and digital innovation. Engage with a global network of scholars and industry leaders to navigate your career path in academia or industry. Collaborate with top-tier professionals and students in a culture that celebrates creativity and diversity – fostering an environment where innovative ideas thrive.

Introducing the Berkeley Career Development Center

The center is dedicated to building a market-leading support system to help students and alumni master their professional journey through comprehensive career services, including resume workshops, interview preparation, and networking opportunities.

Drive Innovative Change

Join the ranks of Berkeley’s esteemed alumni and contribute to a legacy of change and innovation. With a focus on developing critical skills and leadership qualities, Berkeley prepares individuals for significant impacts in their chosen fields.

Engage in Meaningful Work

Deliver targeted solutions and engage in research that shapes the future of society. Berkeley’s commitment to excellence provides a foundation for profound personal and professional development.

Be Part of a Diverse Team

Work alongside a diverse group of thinkers and leaders who are dedicated to creating a positive impact on the world. Berkeley’s commitment to diversity and inclusion ensures a welcoming environment for all.

Future-Proof Your Career

Advance your career with Berkeley’s extensive resources for professional development, including workshops, seminars, and access to exclusive job opportunities and internships. The potential for growth and advancement is boundless.

Explore

Discover how Berkeley leads the way in sustainable innovation and social change. From developing new technologies to pioneering public policy, the university continually sets benchmarks for excellence.

The Berkeley Advantage

With a global reputation for excellence, Berkeley University of California provides a unique platform for students and professionals to explore new horizons. The combined academic rigor, research opportunities, and comprehensive support services empower individuals to lead and innovate in their respective fields.

Stay Connected

Join the Berkeley Team

Search open positions that match your skills and interests. Berkeley seeks passionate, curious, and driven individuals ready to make a difference. SEARCH BERKELEY JOBS

Keep Up to Date

Stay informed with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the network of Berkeley professionals.

READ CAREERS BLOG

Job Alert Emails

Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at Berkeley University of California.
Learn more about Berkeley University of California

Similar Jobs

More Jobs at Berkeley University of California

More Education, Government & Non-Profit Jobs

Find similar Student Services Advisor and Program Coordinator (5157C) Job #87114 - Electrical Engineering and Computer Sciences (EECS) jobs: