Job Summary

This role sits at the heart of how Product & Health Experience (PHE) turns strategy into action. As the operational backbone of the Product organization, this role enables clarity, connection, and momentum. By driving our internal PHE communication strategy, you will ensure that priorities are transparent, roadmaps are socialized, and teams are set up to deliver meaningful outcomes for the enterprise.

You will partner closely with product leaders to translate strategy into organizational- and team-level goals, orchestrate planning and resourcing across portfolios, and create the operating rhythm that allows product teams to thrive. From leading high-impact department All-Hands to crafting leadership messaging, this role ensures that the big picture for the organization is well-communicated and actionable. Equal parts strategist and facilitator, you will be the connective tissue across the department.

This is a highly visible role for someone who enjoys working across complexity, influencing without authority, and building the systems and shared forums that help great product teams do their best work.

ESSENTIAL RESPONSIBILITIES

• Lead or support key strategic initiatives across Enterprise.  Role will vary depending on initiative, but will include elements of team leadership, problem-solving, data analysis, project management, communication, and implementation support.  Will participate on a portfolio of projects.

• Participate in the development of strategic plans for the Enterprise and the key business units of the Enterprise.

• Support the team in identifying, clarifying, and resolving complex issues critical to the success of the initiative.

• Support the identification of initiative impacts with other strategic initiatives to ensure alignment of the overall strategy.

• Help develop standard analytics and processes to use in leading various strategic initiatives.

• Play a role in shaping the culture and skill set of the organization.

• Other duties as assigned or requested.

EDUCATION

Required

• Bachelor's Degree in Business, or related field, or relevant experience and/or education as determined by the company in lieu of bachelor's degree.  

Preferred

• Master’s Degree in Business, or related field.

EXPERIENCE

Required

• 5 years of experience in Strategic Planning or related work experience in Business or Healthcare or equivalent combination of experience and education

• 2 years of consulting experience (external or internal) or equivalent combination of experience and education

Preferred

• 6 years of experience in payer, hospital system, or care delivery industry

• Experience influencing change in complex organizational systems

SKILLS

• Ability to solve complex conceptual and operational problems; potential ability to lead teams in problem-solving exercises

• Strong quantitative and analytical skills 

• Demonstrated influencing, and teamwork skills

• Basic project management skills

• Focus on impacts to the customer of decisions rendered

• Proactive in driving change and continuous improvement

• Strong emotional intelligence, with servant leadership mindset

• Commitment to development of others and self

Language (Other than English):

• None

Travel Requirement:

• 0% - 25%

PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS

Position Type

• Office-based

Teaches / trains others regularly

• Occasionally

Travel regularly from the office to various work sites or from site-to-site

• Rarely

Works primarily out-of-the office selling products/services (sales employees)

• Never

Physical work site required

• Yes

Lifting: up to 10 pounds

• Constantly

Lifting: 10 to 25 pounds

• Occasionally

Lifting: 25 to 50 pounds

• Never

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.