Position Description & Qualifications

Reporting directly to the Chief People Officer (CPO), the Strategic Project & Enablement Lead serves as a strategic partner and force multiplier, helping translate ideas into action by driving execution, fostering alignment, and ensuring critical initiatives deliver measurable business results.This highly visible position within the Corporate Human Resources organization plays a critical role in advancing strategic priorities, enabling organizational effectiveness, and supporting executive leadership. The Strategic Project & Enablement Lead partners closely with the Chief People Officer and key stakeholders across the business to manage high-impact initiatives, drive accountability, streamline processes, and deliver meaningful outcomes.
The ideal candidate combines strong business acumen, exceptional communication skills, advanced technology proficiency, and proven project leadership experience. They are energized by turning ideas into action, navigating ambiguity, and creating structure that drives success across the organization.

Required Qualifications

• Bachelor's degree from an accredited institution.
• Minimum of 8 years of professional experience in project management, program management, strategic operations, business enablement, human resources, management consulting, organizational effectiveness, or a related field.
• Advanced proficiency in Microsoft Office Suite, including Outlook, Excel, Word, Teams, and SharePoint.
• Expert-level PowerPoint skills with demonstrated ability to create executive-ready presentations, briefing materials, and compelling visual narratives.
• Proficient using Microsoft Copilot and AI-enabled productivity tools, with the ability to leverage technology to enhance efficiency, communications, and decision-making.
• Proven project and program management experience leading complex, cross-functional initiatives from concept through execution and measurable results.
• Exceptional written and verbal communication skills, with experience preparing materials for executive leadership and diverse stakeholder groups.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Ability to travel up to 10%

Preferred Qualifications

• Energized by supporting leaders and teams in turning ideas into practical solutions that drive business outcomes.
• Demonstrated ownership mindset with a proactive commitment to ensuring initiatives are completed, obstacles are removed, and intended results are achieved.
• Strong collaborator with a proven ability to influence and build alignment across diverse stakeholders, functions, and levels of the organization.
• Ability to quickly distill complex concepts, strategies, and data into clear, concise, and visually compelling communications and presentations.
• Comfortable operating in ambiguity, bringing structure, clarity, and momentum to strategic priorities.
• Naturally curious, resourceful, and focused on continuous improvement and innovation.
• Passion for helping others succeed and fostering an environment of partnership, trust, and accountability.

Pay Transparency

Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance-so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.

Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities.Benefits - Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role):

• Medical, dental, and vision insurance
• Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
• 401(k) plan that includes employer matching funds
• Tuition reimbursement program
• Life insurance and disability coverage
• Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
• Birth, adoption, parental leave benefits
• Employee Assistance Plan

To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us.

Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco's external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: [redacted].