The Church of Jesus Christ of Latter-Day Saints

Strategic Messaging Manager

Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in communication, including large-scale projects in branding or marketing.
  • 5+ years of strategic planning experience in complex organizations.
  • Experience in developing messaging strategies for diverse audiences across platforms.
  • 5+ years of hands-on project management with contributors and timelines; certification is a plus.
  • Experience collaborating with external agencies throughout the project lifecycle.
  • Proficient in project management and collaboration tools.
  • Bachelor's degree in relevant fields or equivalent experience.

Responsibilities

  • Develop and maintain messaging frameworks and hierarchies.
  • Draft strategic communication briefs for various stakeholders.
  • Support messaging strategy for organizational alignment.
  • Manage comprehensive communication plans with clear timelines and scopes.
  • Track project milestones and manage risks and resources effectively.
  • Coordinate cross-departmental contributors to ensure project flow.
  • Oversee vendor collaboration from briefing to final delivery.
  • Define success metrics, evaluate outcomes, and refine future messaging strategies.

Benefits

  • Supportive work environment focused on professional development.
  • Opportunity to work on high-impact communication projects for the Church.
  • Engagement in a mission-driven organization promoting core values.
  • Collaboration with diverse teams across departments and external partners.
  • Access to modern project management tools and resources.
Full Job Description
Job Description

The Church Communication Department (CCD) seeks a communication professional to support global messaging, awareness strategy, and implementation for the Church.

This person works with senior managers to translate enterprise priorities into clear message architecture, communication briefs, and project plans. The role keeps work organized and moving by tracking scope, timelines, milestones, dependencies, approvals, risks, and outcomes.

The candidate can synthesize research, audience insight, and leader direction to define audience needs, message hierarchy, delivery methods, and measurable outcomes.

The candidate helps apply and improve tools, processes, frameworks, and guidelines that support organizational alignment.

The candidate also supports social media creative and content strategy efforts for the Salt Lake Temple Celebration in 2027.

The candidate helps departments and areas deliver on the Church's core experience* so products, events, and communications consistently reflect principles in the Church Communication Guide.

*Core Experience: The Church helps all of God's children feel His love by following Jesus Christ.

This person is a skilled listener and communicator. They are faithful, positive, culturally competent, accountable, eager to learn, and able to share clear information with leaders and colleagues while centering the work on Jesus Christ.

Responsibilities

  • Develop and maintain enterprise messaging frameworks and message hierarchies.
  • Draft communication briefs that provide departments, areas, and vendors with clear strategic direction.
  • Support integrated messaging strategy and alignment across the organization.
  • Manage enterprise communication plans, including scope, timelines, milestones, dependencies, approvals, and delivery.
  • Maintain project plans, schedules, and trackers; monitor progress and flag risks, delays, and resource needs early.
  • Coordinate contributors across departments, areas, and vendors, including meetings, decisions, action items, and follow-through.
  • Support vendor and agency work, including briefing, feedback, timeline and budget tracking, and quality review.
  • Help define success measures, assess outcomes, and turn findings into recommendations that strengthen future messaging.
  • Other duties as assigned.


Qualifications

Required
  • At least five years of communication experience, including large-scale projects in communication, branding, or marketing.
  • At least five years of strategic planning experience in or for a complex organization.
  • Experience developing messaging strategy for multi-audience, multi-platform work.
  • At least five years of hands-on project management experience coordinating contributors, timelines, and deliverables; certification or training preferred.
  • Experience working with external agencies or vendors from brief through delivery.
  • Proficiency with project management and collaboration tools.
  • Bachelor's degree in public relations, communications, business, branding, advertising, marketing, project management, or a related field-or equivalent experience.


DEMONSTRATED SKILLS & ABILITIES:
  • Strong project management skills: planning, sequencing, tracking, and driving work to completion.
  • Excellent written, verbal, and presentation skills.
  • Highly organized and dependable, with the ability to keep complex work visible and on schedule.
  • Able to anticipate dependencies and risks and raise them early with clear options.
  • Strategic thinker who can connect big-picture priorities with executional detail.
  • Able to build message architecture and maintain consistency across audiences, cultures, and platforms.
  • Strong collaborator with departments, areas, vendors, and stakeholders.
  • Analytical, solution-oriented, resilient, adaptable, and comfortable with ambiguity.
  • Detail-oriented team player who works well with and through others.


About The Church of Jesus Christ of Latter-Day Saints

The Church of Jesus Christ of Latter-day Saints, commonly referred to as the LDS Church or Mormon Church, is a nontrinitarian, Christian restorationist church that considers itself to be the restoration of the original church founded by Jesus Christ. The church is headquartered in Salt Lake City, Utah, and has established congregations and built temples worldwide. With over 16 million members, it is the fourth-largest Christian denomination in the United States and the largest denomination originating in the Latter Day Saint movement. The church's teachings emphasize the importance of family, traditional gender roles, and missionary work. The church also operates a number of charitable and educational institutions, including Brigham Young University, the largest religious university in the United States.
Learn more about The Church of Jesus Christ of Latter-Day Saints
Size
189,000 employees
Industry
NASDAQ

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