Strategic Learning & Development Advisor(Post-Sales)Your role at DynatraceDesign and deliver post-sales enablement events that break down silos, strengthen cross-functional collaboration, and improve how Customer Success, Professional Services, and Technical Support work together to drive customer outcomes-while ensuring strong, consistent post-sales representation across major company events (e.g., SKO, customer conferences).
Own the end-to-end strategy, design, and execution of internal enablement events that combine cross-functional collaboration, applied product usage, and real-world customer scenarios.
The role exists to: - Break down silos and build shared ownership across post-sales teams
- Enable roles to deliver better customer outcomes through stronger product, process, and framework knowledge
- Drive hands-on execution capability by embedding product usage in realistic scenarios
- Improve alignment and execution across roles, workflows, and handoffs
- Ensure consistent post-sales presence across internal and external events
Key Responsibilities Own D1 Enablement Events (Outcomes to Execution) - Own end-to-end delivery of D1 enablement events (global and regional), accountable for outcomes not just logistics.
- Define event objectives with D1 leadership and translate them into clear agendas and session designs.
- Lead event logistics and in-person execution, partnering for vendor/procurement support.
Design Agendas that Drive Real Outcomes - Build event agendas that directly support D1 priorities
- Structure sessions to achieve specific outcomes such as alignment, capability building, and cross-functional collaboration not content delivery alone.
- Design interactive formats that enable participants to work together, solve problems, and understand how D1 functions connect.
Deliver & Facilitate High-Impact Sessions - Facilitate sessions, workshops, and group discussions, creating energy, engagement, and participation.
- Act as the on-site lead during events, ensuring flow, timing, and overall experience deliver against objectives.
Align Content & Speakers Across D1 - Work with stakeholders across D1 to source and shape content for events.
- Ensure content is relevant, consistent, and aligned to D1 priorities and messaging including alignment with Sales narratives and enablement cycles.
Capture Outcomes & Improve Future Events - Capture insights, feedback, and outcomes from events to continuously improve format, content, and impact.
Travel:This role requires regular travel to support both internal and customer-facing events, including on-site planning, delivery, and execution. Travel will vary depending on event cadence but will typically include participation in regional and global and regional events.
This is a remote eligible position. Candidates who live within a 45 mile radius of Detroit, MI will be required to work hybrid (2 days per week) out of our Dyntrace office. All candidates will be required to work EST hours.
What will help you succeed Required - Strong event management ownership experience with proven delivery of multi-day, multi-session events.
- Experience designing event agendas and formats that drive engagement, collaboration, and learning outcomes.
- Background in post-sales and enablement with strong understanding of messaging, positioning and customer conversations.
Core Capabilities - Exceptional facilitator able to lead sessions, energize audiences, and create meaningful interaction.
- Strong ability to translate leadership priorities into structured, outcome-driven agendas.
- Highly organized, with the ability to manage complex, global event coordination.
- Strong stakeholder management across senior leaders and cross-functional teams.
Compensation and Rewards DOE, salary $165K+, plus Health, Dental, Life, STD, LTD, 401K, PTO. Total compensation may vary depending on candidate experience/education and location.
