TeleTech

Strategic Initiative Officer, Senior

TeleTech$77K — $176K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in strategic initiatives, requirements management, and data analysis in the Intelligence Community and related functions
  • Proficiency in business applications for data presentation, processing, and analysis
  • Demonstrated ability in developing complex Excel formulas for large datasets
  • Experience in performing data-quality analysis and data transformation
  • Active TS/SCI clearance with a willingness to take a polygraph exam
  • Excellent communication skills for effective cross-departmental coordination
  • Bachelor’s degree or equivalent experience with at least 6 years in relevant roles.

Responsibilities

  • Translate enterprise strategy into actionable plans for geospatial content access and governance
  • Manage requirements and data architecture artifacts, implementing best practices
  • Define and analyze performance metrics to drive process improvements
  • Document decisions and coordinate follow-up actions within enterprise and division-level forums
  • Support mission partners by serving as a liaison among customers and source providers
  • Prepare planning documents, operating procedures, and briefings to facilitate execution
  • Maintain traceability between mission outcomes and product requirements.

Benefits

  • Comprehensive health, life, disability, and financial benefits
  • Paid leave and professional development opportunities
  • Tuition assistance for further education
  • Work-life balance programs
  • Employee recognition awards for outstanding performance.
Full Job Description
Strategic Initiative Officer, Senior

The Opportunity:  

Strategic initiatives succeed when content is discoverable, data is governed, and execution is measured. As a Strategic Initiative Officer,you’llhelp translate enterprise strategy into action, improving how geospatial content is accessed, how requirements and data architectures are managed, and how performance is tracked and communicated. In this role,you’llsupport enterprise content and data management initiatives while coordinating operational planning and integration activities across staff offices and mission partners. You’llassess content discoverability and accessibility, contribute to strategic business plans, and prepare planning documents, standard operating procedures, briefings, and other materials that support coordinated execution.

You’llhelp manage requirements and data architecture artifacts, establishbest practices and repeatable processes, and maintaintraceability between requirements, products, and mission outcomes. You’llalso define and analyze performance metrics, recommend actionsand process improvements, and help align staff documentation with national security priorities, Intelligence Community and Department of Defense directives, strategic planning guidance, and other applicable policies.

You’llparticipate in enterprise and division level forums, document decisions, and coordinate follow-up actions through completion. Under government direction, you’ll also serve as an interface among customers, mission partners, and source providers. Your ability to communicate clearly, analyze complex information, and connect strategic objectives to measurable execution will be essential to advancing the mission.

Work with us to strengthen how enterprise GEOINT content and data support mission decisions.

You Have:

  • Experience with Intelligence Community data and product types, missions, and functions, including GEOINT requirements and production processes 

  • Experience using standard business applications for presentations, word processing, and spreadsheet analysis 

  • Experience using spreadsheets to integrate, analyze, and clearly present data and performance metrics 

  • Experience developing complex Microsoft Excel formulas to extract and analyze information from large datasets 

  • Experience performing data-quality analysis, preparation, cleansing, formatting, and transformation 

  • Ability to communicate effectively through written and verbal products and coordinate with executives, managers, mission partners, and team members at all organizational levels 

  • Active TS/SCI clearance; willingness to take a polygraph exam

  • Bachelor’s degree and 6+ years of experience supporting strategic initiatives, requirements management, data analysis, or mission planning or 8+ years of experience supporting strategic initiatives, requirements management, data analysis, or mission planning in lieu of a degree

Nice If You Have:

  • Experience using Esri ArcMap or other GIS tools to extract, analyze, and relate geospatial data to performance metrics and other information sources 

  • Experience configuring or managing ArcGIS Enterprise capabilities, including ArcGIS Dashboards, Experience Builder, Web Maps, and Sites  

  • Experience with enterprise geodatabase architecture and Survey123, including Survey123 Connect and XLSForms 

  • Experience defining future data requirements and leading prioritization processes informed by NSG‑level guidance

  • Experience supporting the prioritization and coordination of production requirements from Combatant Commands, military services, and external agencies 

  • Experience aligning plans, requirements, and supporting documentation with higher-level directives and policy guidance 

  • Experience establishing or improving intake, prioritization, change-control, document-governance, and related business processes 

  • Knowledge of national security planning and prioritization frameworks, including the Joint Strategic Capabilities Plan and National Intelligence Priorities Framework 

  • Ability to read and interpret Python, including Jupyter Notebooks, HTML, and Arcade to troubleshoot, maintain, or document GIS applications and workflows

  • Possession of strong analytical, problem-solving, and critical-thinking skills for complex mission and organizational challenges

Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance is required.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $77,500.00 to $176,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen’s total compensation package for employees. This posting will close within 90 days from the Posting Date.

Identity Statement

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Candidate AI Usage Policy

AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.

Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.

  • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.

  • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.

  • Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

About TeleTech

TeleTech is a business process outsourcing company headquartered in Englewood, Colorado. The company was founded in 1982 by Kenneth D. Tuchman and provides customer experience, consulting, and technology services to clients in various industries, including healthcare, financial services, and telecommunications. TeleTech operates in over 20 countries and has over 50,000 employees. The company is committed to sustainability and has implemented several initiatives to reduce its environmental impact.
Learn more about TeleTech
Size
56,000 employees
Industry

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