TransUnion

Strategic Communications Advisor, Corporate Affairs & Communications

TransUnion$110K — $160K *
Media
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7–10 years in corporate communications, public relations, or media relations.
  • Proven ability to secure earned media coverage in Canada.
  • Experience developing strategic communication programs across digital and traditional platforms.
  • Strong advising skills for senior executives on sensitive communications.
  • Exceptional writing and storytelling skills, with a knack for simplifying complex data.
  • Strategic thinker capable of creating integrated communications plans.
  • Excellent stakeholder management and collaboration skills.

Responsibilities

  • Develop a Canada-focused external communications strategy aligned with broader business goals.
  • Lead corporate communication strategies for various initiatives including product announcements and thought leadership.
  • Manage media relations through proactive and reactive engagement, including executive media training.
  • Identify compelling stories from data to drive thought leadership and media coverage, while coaching senior spokespeople.
  • Provide strategic counsel to senior leadership on sensitive communications matters and reputational considerations.
  • Exercise judgment in crafting messaging for high-visibility situations, ensuring alignment with corporate values.
  • Oversee external partners and PR agencies to ensure consistent messaging and strong project management.

Benefits

  • Hybrid work model with flexible in-office and remote days.
  • Part of a global Corporate Affairs & Communications team, providing broad exposure and collaboration opportunities.
  • Professional development opportunities to enhance skills and advance career.
  • Position within a reputable company in the information services industry, enhancing professional credibility.
Full Job Description

What You'll Bring:

  • 7–10 years of experience in corporate communications, public relations, or media relations (agency, in-house, or a mix of both).
  • Strong track record of securing earned media coverage and managing media relationships in Canada.
  • Proven track record developing, executing and measuring the success of strategic communication programs leveraging a variety of digital and traditional channels.
  • Demonstrated experience advising senior executives on sensitive communications, with a strong understanding of reputational risk and stakeholder and market dynamics.
  • Strong writing and storytelling skills, with the ability to translate complex data into compelling narratives.
  • Strategic thinker with experience developing and executing integrated communications plans.
  • Excellent stakeholder management and collaboration skills.
  • Experience managing external agencies and budgets.
  • Degree in communications, journalism, public relations, or a related field.

Preferred Qualifications

  • Experience in information services, financial services, or technology sectors.
  • Familiarity with digital-first communications environments and newsroom CMS tools.
  • Understanding of complementary disciplines such as social media, content marketing, and executive communications.

Impact You'll Make:

The Strategic Communications Advisor, Corporate Affairs & Communications, is an individual contributor who is responsible for the corporate positioning of the business in region. They will build the external and internal reputation of the company and lead the external communications strategy and execution across the region.

This role facilitates strong media relations and focuses on building and protecting the company’s reputation through thought leadership and storytelling rooted in data. It partners closely with senior leaders, marketing teams, and global communications colleagues to deliver high-impact campaigns that support business priorities and elevate the company’s profile in Canada. The successful candidate will be a strategic communicator with deep experience in earned media, agency management (including budget), executive visibility, and issues management.

This role requires a high level of strategic judgment and market insight, particularly in advising senior leaders on sensitive communications involving key customers, regulators, and other external stakeholders. The successful candidate will be expected to navigate nuanced situations that demand thoughtful messaging to protect and enhance the company’s reputation.

This role also collaborates with regional internal communicators on strategic communication plans that help inform and inspire TransUnion associate performance, as well as communications designed to position the company as an employer of choice with prospective hires and in the broader community. It is also responsible for leading select customer communications that impact our corporate reputation.

This role reports to and works with the Director, Corporate & Americas Communications to deliver work originated both in-region and also at an Enterprise level. It is a member of the Corporate Affairs & Communications team globally and works closely with the global brand management & marketing teams. While this role does not have direct line management responsibilities, it will oversee agency relationships and collaborate across functions.

Key Responsibilities

  • Develop and deliver an integrated, Canada-focused external communications strategy aligned with global and regional business goals.
  • Lead corporate communication strategies, including but not limited to product announcements, research insights/thought leadership, wider brand building activity, partner and employer of choice programs.
  • Lead media relations efforts, including proactive pitching, reactive engagement, and executive media training.
  • Identify and craft compelling stories from data, research, and business insights to drive thought leadership and earned media coverage; advise senior spokespeople and coach them on best practice interview techniques, key messages and media opportunities.
  • Provide clear, proactive strategic counsel and recommendations to senior leadership on complex and sensitive communications matters, including regulatory interactions, customer engagement, and reputational considerations.
  • Exercise strong judgment and discretion when developing messaging for highvisibility and highimpact situations, ensuring clarity, relevance, and alignment with corporate values.
  • Serve as a trusted advisor in navigating ambiguous or emerging issues, ensuring communications are proactive, protective, and aligned with business priorities, partnering with legal, compliance and Canada leadership team members as needed.
  • Manage PR agencies and/or external partners to ensure consistent messaging, quality execution, strong project management discipline, and measurable outcomes.
  • Collaborate with marketing and brand teams to amplify campaigns and ensure alignment across channels.
  • Protect the company’s reputation as a key member of the crisis/incident communications team
  • Contribute to global communications planning and share best practices across regions.
  • Own communications initiatives endtoend, including planning, coordination across stakeholders, timeline management, and followthrough, with minimal daytoday supervision.

The expected pay range for this position is $110,000 - $160,000 annually. The payinformation provided for this position reflects a reasonable estimate of the range of expectedcompensation for this job. At TransUnion, actual compensation is based on careful consideration ofmany factors such as (but not limited to) an individuals education, training, work experience, job related skill set, location, and industry knowledge, as well as the scope and responsibilities of theposition and market considerations. In addition, variable compensation is based on applicable companyguidance and plan documents as well as performance.

This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

This job posting is for an existing vacancy. The opening is to backfill a previously held position.

TransUnion's Internal Job Title:

Advisor, Corporate Affairs and Communications

About TransUnion

TransUnion is a consumer credit reporting agency. TransUnion collects and aggregates information on over one billion individual consumers in over thirty countries including "200 million files profiling nearly every credit-active consumer in the United States". Its customers include over 65,000 businesses. Based in Chicago, Illinois, TransUnion's 2014 revenue was US$1.3 billion.
Learn more about TransUnion
Size
10,200 employees
Market Cap
$10.5 billion
Industry
Net Income
$343.1 million
Founded
1968
5 Year Trend
+11.7%
Revenue
$2.7 billion
NASDAQ

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