Capital Markets Placement

Strategic Client Manager

Capital Markets Placement • $100K — $130K *
Austin, TX 78745In-Person
Manufacturing & Automotive
8 - 10 years of experience
2 days ago
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 10+ years of automotive account management experience
  • Strong relationship-building skills with corporate dealer groups
  • Proven collaborative approach with internal teams
  • Demonstrated value creation and account planning expertise
  • Ability to conduct agenda-driven meetings
  • Customer experience focus with attention to detail
  • Knowledge of dealership management software systems (preferred)
  • Strategic thinker and problem solver
  • Willingness to travel up to 50%.

Responsibilities

  • Build relationships at all corporate levels within customer organizations
  • Cultivate new business development opportunities
  • Lead coordination of client interactions across teams
  • Analyze customer performance data and metrics
  • Manage onboarding processes, including implementation and training
  • Respond rapidly to customer needs and provide exceptional service

Benefits

  • Competitive compensation and benefits package
  • 4-Day summer work weeks and winter holiday break
  • 401(k) / DCPP matching
  • Annual bonus program
  • Casual, dog-friendly office environment
  • Comprehensive medical/dental/vision coverage
  • Life and disability insurance
  • Paid time off including holidays and parental leave
  • Paid volunteer time off
Full Job Description
Description

The Strategic Client Manager is part of a winning team that represents the CARFAX brand and products to top key accounts in the automotive industry and serves as the primary executive level point of contact for the largest automotive dealer groups. The goal of this position is to build strong mutually beneficial business relationships with CARFAX's corporate dealership customers.

As a Strategic Client Manager, you will:
  • Build relationships at all corporate levels of influence within the assigned customer base. (President, CFO, COO, VP Marketing, CTO, E-commerce)
  • Cultivate new business development opportunities
  • Function as the organizational leader by coordinating all aspects of client interaction across all internal, and customer-facing teams
  • Review and analyze customer performance data and metrics
  • Manage all phases of new onboarding: implementation, deliverables, training
  • Respond rapidly to customer needs and provide exceptional levels of customer service

To be considered for this role, you will need:
  • 10 + years of automotive account management experience.
  • Demonstrated ability in developing relationships at the corporate level within top dealer groups
  • Must be a strong collaborator, and have demonstrated ability in developing relationships internally
  • Proven ability in value creation and account planning
  • Ability to run an agenda driven meeting either virtually or in person
  • A focus on a great customer experience and attention to detail in ongoing account management efforts
  • Knowledge of dealer management software systems (plus)
  • Must be a strategic thinker and problem solver
  • Be willing and able to travel up to 50%

What's in it for you:
  • Competitive compensation, benefits and generous time-off policies
  • 4-Day summer work weeks and a winter holiday break
  • 401(k) / DCPP matching
  • Annual bonus program
  • Casual, dog-friendly, and innovative office spaces
  • Carfax offers a wide range of benefits including medical/dental/vision, 401(k) matching, life and disability insurance, paid time off, paid holidays, paid parental leave, and paid volunteer time off. Paid time off includes a winter break between Christmas and New Year's. For more information see https://jobs.jobvite.com/carfax/p/benefits

Don't just take our word for it:
  • 10X Virginia Business Best Places to Work
  • 9X Washingtonian Great Places to Work
  • 10X Washington Post Top Workplace
  • 3X St. Louis Post-Dispatch Best Places to Work


About CARFAX and S&P Global Mobility
S&P Global has recently announced the intent to separate our Mobility Segment into a standalone public company.

CARFAX, part of S&P Global Mobility, helps millions of people every day confidently shop, buy, service and sell used cars with innovative solutions powered by CARFAX vehicle history information. The expert in vehicle history since 1984, CARFAX provides exclusive services like CARFAX Used Car Listings, CARFAX Car Care, CARFAX History-Based Value and the flagship CARFAX4 Vehicle History Report3 to consumers and the automotive industry. CARFAX owns the worlds largest vehicle history database and is nationally recognized as a top workplace by The Washington Post and Glassdoor.com. Shop, Buy, Service, Sell - Show me the CARFAX. S&P Global Mobility is a division of S&P Global (NYSE: SPGI). S&P Global is the worlds foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets.

About Capital Markets Placement

Capital Markets Placement is a financial services company that provides debt and equity financing solutions to businesses. The company specializes in providing funding to small and medium-sized businesses that are looking to grow or expand their operations. Capital Markets Placement offers a range of financing options, including asset-based lending, bridge loans, mezzanine financing, and equity financing. The company has a team of experienced professionals who work closely with clients to understand their needs and provide customized financing solutions. Capital Markets Placement is committed to helping businesses achieve their goals and grow their operations.
Learn more about Capital Markets Placement
Size
50 employees
Industry
Finance & Insurance
Founded
1997
* Ladders Estimates

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