ResponsibilitiesInsurance Technology Strategy
Develop and articulate a customer strategy that connects insurance business priorities with Microsoft capabilities. Identify opportunities across underwriting, claims, policy administration, billing, actuarial and risk analytics, fraud detection, distribution, agent experiences, customer service, and enterprise operations.
Executive Customer Leadership
Build trusted relationships with C-level executives, technology leaders, business stakeholders, and transformation sponsors. Lead conversations on AI strategy, cloud modernization, security, data platforms, digital experiences, operational resilience, and measurable business outcomes.
Account Planning and Technology Roadmaps
Own the technical strategy within the account plan, including stakeholder mapping, strategic priorities, transformation themes, and near-, mid-, and long-term roadmaps. Align plans to customer outcomes, cloud adoption, consumption, deployment timelines, and value realization.
AI, Data, Security, and Modernization Demand Generation
Create and progress opportunities involving Azure, Microsoft 365, business applications, AI, data and analytics, cybersecurity, infrastructure, application modernization, and industry-specific solutions. Help customers move from experimentation to responsible, scalable production adoption.
Commercial and Negotiation Leadership
Shape complex, multi-year technology strategies and commercial agreements by connecting business value, implementation sequencing, consumption commitments, adoption plans, risk management, and measurable return on investment.
Cross-Organization Orchestration
Coordinate Microsoft sales, engineering, solution architecture, customer success, support, partner, and industry teams. Ensure the right technical expertise, executive engagement, and delivery capacity are aligned to customer priorities.
Insurance Industry Expertise
Apply knowledge of insurance market dynamics, regulatory expectations, customer and agent needs, risk management, data governance, and competitive pressures to identify strategic opportunities and remove adoption barriers.
Customer Advocacy and Value Realization
Represent the customer's priorities within Microsoft. Establish governance rhythms, success measures, and executive communications that demonstrate progress and business impact. Create feedback loops with product and engineering teams to address customer needs.
Operational Excellence
Track strategic priorities, opportunity progression, adoption, consumption, risks, dependencies, and outcomes. Use quantitative and qualitative storytelling to communicate progress and influence decisions.
Culture
Embody Microsoft's values of respect, integrity, and accountability while fostering an inclusive environment where everyone can thrive
QualificationsRequired/minimum qualifications- Bachelor's Degree in Computer Science, Information Technology, Engineering, Business or related field AND 7+ years technical consulting, technical consultative selling, practice building, or related technical/sales/industry experience
- OR equivalent experience.
Additional or preferred qualifications- Experience leading account strategy, technical sales execution, or enterprise transformation programs for large insurance or financial services organizations.
- Knowledge of insurance business processes, including underwriting, claims, policy administration, billing, actuarial and risk analytics, fraud, distribution, agent operations, or customer experience.
- Experience positioning cloud, AI, data, security, infrastructure, business applications, or application modernization solutions.
- Experience driving responsible AI adoption, data governance, cybersecurity, operational resilience, or regulatory-sensitive technology programs.
- 6+ years of experience in insurance, financial services, digital transformation, or a closely related customer industry.
- Deep cloud sales experience, including Azure consumption, AI, data, security, migration, modernization, and platform services.
- Experience supporting complex strategic negotiations, multi-year cloud agreements, consumption commitments, or deployment-tied customer commitments.
- Experience leading matrixed technical, sales, customer success, engineering, support, and partner teams.
- Demonstrated executive presence with the ability to effectively engage and influence C-level stakeholders
- Ability to define success metrics, govern pipeline progression, track adoption, and articulate ROI through quantitative and qualitative storytelling.
Strategic Account Technology IC5 - The typical base pay range for this role across the U.S. is USD $130,900 - $251,900 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $165,600 - $272,300 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
