ResMed

Strategic Account Manager (San Francisco, California or San Francisco Bay Area)

ResMed$90K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of sales experience with a bachelor's degree or equivalent experience
  • Prior experience in top-ranked medical devices, B2B, or B2C environments
  • Exceptional sales, negotiation, and closing skills
  • Familiarity with Salesforce or similar CRM platforms
  • Excellent communication skills for upstream and cross-channel collaboration
  • Results-driven with a focus on accountability and continuous improvement
  • Team player with a strong work ethic and positive attitude

Responsibilities

  • Drive ResMed brand prescriptions and identify referral opportunities
  • Develop and maintain relationships with clients to foster brand preference
  • Understand client and patient needs to enhance the patient journey
  • Shift client focus from diagnosis to long-term patient success
  • Plan and execute client adoption strategies for ResMed solutions
  • Collaborate with support teams during the sales process using CRM
  • Act as a subject matter expert on ResMed's product portfolio

Benefits

  • Opportunity to work in a dynamic, regional team environment
  • Engagement with a well-established and reputable brand
  • Potential to influence clinical practices through client relationships
  • Ability to shape the patient journey positively
  • Access to a diverse range of marketing and sales support tools
Full Job Description

Job Description

We are looking for a dynamic Strategic Account Manager to join our regional team. This person willbe responsible fordriving ResMed brand prescriptions and managing strong relationships with our company's key clients.

The ideal candidate for this role would belocatedwithin a reasonable distance of San Francisco, California or San Francisco Bay Area area. Relocation assistance is not available.

Key deliverables include planning,positioningand strategic marketing of ResMed solutions with referral sources, including but not limited to physicians, sleep labs andother.In addition, building rapport with clients to drive adoption of ResMed brand as clinical preference.

Letstalk about Responsibilities:

  • Drive durable ResMed brand prescriptions,identifyreferral opportunities, and increase patient funnel byleverageexisting solutions

  • Develop andmaintainsolid relationships and engagement with clients to drive ResMed branded prescriptions as direct clinical and operational preference

  • Acquirea thorough understanding of client and patients needs to instill ResMed branded solutions from beginning to end of patients journey and to reduce fallout in the patient journey

  • Shift clients clinical preference from diagnosis basis to patients long-term success

  • Plan and execute strategies with specialists to drive client adoption of ResMed branded solutions

  • Collaborate with support teams throughsalesprocess and long-term implementation of solution(s) using Customer Relationship Management (CRM) system.

  • Professionally represent ResMed as the subject matter expert on the broad portfolio of products and solutions.

Letstalk about Key Skills:

  • A data driven mindset toidentifyhow to effectively increase customer funnel

  • Ability to interpret key data/reports to clinically and constructivelyincreasingshares

  • Analyze client data to understand patient and provider relationship to offer ResMed brand solutions

  • The ability to develop a strong business acumen, build trust and creditability withclientand gain their adoption to ResMed solutions and products as primary preference

  • Strong interpersonal and communication skills to build rapport with clients and adjust strategy to meet their needs

Qualifications and Experience:

Required

  • 5+ years of sales experience plus a bachelors degree or equivalent experience

  • Prior top ranked medical device, business to business (B2B) or business to consumer (B2C)

  • Exceptional sales, negotiating and closing skills

  • Experience using Salesforce (SFDC) or similar customer relationship management (CRM) platform.

  • Excellence in all forms of communication, effective communicator in upstream and cross channel collaboration

  • Motivated, execution and results focus with accountability for continuous improvement.

  • Teamplayerwith strong workethicand a can-do attitude.

  • Ability to travel throughout territory as necessary to achieve results

About ResMed

ResMed is a global leader in the development, manufacturing, and marketing of medical devices and software solutions for the treatment of sleep apnea, chronic obstructive pulmonary disease (COPD), and other respiratory disorders. The company's products include continuous positive airway pressure (CPAP) machines, masks, and accessories, as well as ventilators and other respiratory care devices. ResMed serves patients and healthcare providers in more than 140 countries worldwide. The company was founded in 1989 and is headquartered in San Diego, California.
Learn more about ResMed
Size
7,970 employees
Market Cap
$30.4 billion
Industry
Net Income
$698.8 million
Founded
1989
5 Year Trend
+11.6%
Revenue
$3 billion
NASDAQ

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