Paycom

Strategic Account Manager Job in Nashville, TN | $95K Salary & Uncapped Sales Commissions | Paycom Careers

Paycom • $95K *
Nashville, TN 37211In-Person
Enterprise Technology
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's Degree required.
  • Strategic sales and closing experience preferred.
  • Record of success exceeding goals in a competitive environment.
  • Ability to influence and persuade effectively.
  • Strong conflict resolution and de-escalation skills.
  • Self-directed with independent thinking abilities.
  • Efficient time and scheduling management skills.

Responsibilities

  • Collaborate with sales team for smooth client transitions.
  • Nurture existing client relationships to boost retention.
  • Reach sales quotas through retention and account growth.
  • Analyze and validate ongoing client needs proactively.
  • Drive revenue growth, profitability, and client satisfaction.
  • Present client-facing sessions articulating service value.
  • Maintain C-level relationships and understand client organizations.
  • Conduct weekly face-to-face meetings with strategic planning.
  • Deliver regular business reviews with performance metrics.
  • Stay informed on industry trends to capitalize on growth opportunities.

Benefits

  • Base salary with transportation allowance and uncapped commission.
  • Affordable health insurance coverage for employees.
  • Paid time off including vacation, sick days, and holidays.
  • 401(k) match and Employee Stock Purchase Program for wealth building.
  • Community events to foster team engagement.
  • Promotional roundtable discussions for diversity and inclusion.
  • Paid family leave programs for personal support.
  • Employee referral bonuses for successful hires.
  • Access to award-winning learning and development programs.
Full Job Description
Description

The Client Relations Representative is responsible for retaining existing company relationships through usage, retention, and additional revenue. Manages the ongoing relationship with existing clients by:

  • Leveraging technology to ensure they see a return on current and future investments
  • Identifying and developing additional revenue opportunities to add to their portfolio
  • Maximizing employee and client usage of Paycom software


RESPONSIBILITIES

  • Works closely with Outside Sales Representative and Transition Specialist Representative to ensure a smooth and effective transition of client ownership during the initial phase, providing a seamless transition and continuity of exceptional service.
  • Cultivates and nurtures existing client relationships for strong retention.
  • Achieves sales quota and revenue goals through client retention and account expansion strategies.
  • Proactively analyzes, clarifies, and validates client needs on an ongoing basis.
  • Drives revenue retention/growth, account profitability, and client satisfaction/loyalty.
  • Performs client presentations articulating the value proposition of software/solution/service offerings.
  • Maintains relationships at C-level and throughout the organization in support of providing business solutions and tools.
  • Conducts the required number of face-to-face meetings on a weekly basis
    • Prepares a strategic agenda, reviews usage, oversees software system updates, identifies needs and opportunities, and provides insight that helps clients maximize the value of an employee HR lifecycle within Paycom solutions
  • Conducts regular business reviews with clients, presenting performance metrics, identifying areas of improvement, and proposing strategic recommendations.
  • Stays updated on industry trends, market dynamics, and competitor activities to identify new growth opportunities.
  • Develops a complete understanding of the client's organizational structure.
  • Assists in software development efforts by delivering feedback on market needs and opportunities.


Travel:

  • Up to 75% travel - may include overnight on all avenues of transportation (plane, train and/or automobile)
  • Required to attend in person New Hire, Regional and Department training


What We Offer:

  • Base salary, transportation allowance, and an uncapped commission plan
  • $1 per-pay-period individual health insurance coverage for employees
  • Paid vacation, sick, holiday, and personal days to encourage you to accomplish your goals outside work
  • 401(k) with matching + Employee Stock Purchase Program to help you build wealth for the future
  • Company + team-based events to create community
  • Ongoing company-wide roundtable discussions called "Better Conversations" to promote diversity, inclusion, and belonging
  • Paid family leave programs to ensure you have support and time off when you need it most
  • Employee referral bonuses to reward you for introducing other great people to Paycom
  • Award-winning learning and development programs to enable you to grow long-term with us


Qualifications

Education/Certification:

  • Bachelor's Degree


PREFERRED QUALIFICATIONS

Experience:

  • Strategic sales and closing experience
  • Experience in a competitive environment with a record of success exceeding goals that may be demonstrated through previous sales experience


Skills and Abilities:

  • Ability to influence and persuade
  • Ability to work in fast paced, ever-changing environments and high-pressure situations
  • Ability to de-escalate situations and provide conflict resolution
  • Self-directed with the ability to think independently
  • Ability to conduct needs assessments for clients
  • Ability to manage time and scheduling efficiently
  • Professional presence with ability to present to executive decision makers and large groups
  • Willingness to help team members by sharing knowledge
  • Excellent communication skills (telephone, oral, and written)


About Paycom

Paycom (NYSE:PAYC) automates the entire employee life cycle in a truly single HR and payroll software. The best HCM software allows employees to enter and manage their own HR and payroll data — anytime, anywhere — via desktop or our easy-to-use mobile app. With employee data flowing seamlessly through a single database, you’re able to experience full-solution automation, eliminate data reentry and maximize your ROI. Looking to accelerate your career in tech by working on the best payroll software in the industry? Unlock your potential at the best HCM company. Join a fast-paced workplace and enjoy $1-per-pay-period health insurance, paid family leave, on-site fitness centers and wellness advisors, and more. Apply today and join our award-winning team! • Forbes’ America’s Best Large Employers (2025) • TIME World’s Best Companies (2025) • Newsweek’s World’s Most Trustworthy Companies (2025) Come grow with us!
Learn more about Paycom
Size
5,385 employees
Market Cap
$17.3 billion
Industry
Enterprise Technology
Net Income
$143.4 million
5 Year Trend
+26.2%
Revenue
$841.4 million
NASDAQ
PAYC
* Ladders Estimates

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