RSM US

Strategic Account Manager - Business Applications

RSM US$102K — $176K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree required
  • Minimum 5 years of professional services sales and/or account management experience
  • Proficient in Microsoft Office suite (Word, Excel, PowerPoint)
  • Experience with CRM for sales and/or account management
  • Formal sales process training (consultative or solution-based selling)
  • Ability to lead complex sales processes with multiple stakeholders

Responsibilities

  • Identify and sell RSM solutions to current and prospective clients
  • Implement strategies to drive revenue with existing accounts
  • Achieve growth goals through account planning and business reviews
  • Collaborate with marketing to develop targeted go-to-market plans
  • Maintain a pipeline of client opportunities that meets company goals
  • Provide administrative reporting within the firm's CRM and participate in team meetings

Benefits

  • Flexible scheduling to balance work and personal commitments
  • Comprehensive benefits package
  • Opportunities for sales commissions and discretionary bonuses
  • Support for professional development and career advancement
Full Job Description
RSM US LLP is seeking to add a Strategic Account Manager to our Enterprise Sales Organization to focus on growing our comprehensive suite of business application consulting services. The Strategic Account Manager is responsible for developing technology consulting accounts through the cultivation of client relationships, identification of cross-selling opportunities, and conversion of single-service engagements into comprehensive partnerships. This position requires presenting RSM's full suite of solutions to senior leadership, coordinating expertise in digital transformation, and optimizing account value. Additionally, the Strategic Account Manager will concentrate on expanding the business applications client base by sourcing new opportunities, strengthening relationships with existing clients in this sector, and promoting adoption of RSM's business application services as integral components of broader digital strategies. Success in this role requires building deep, multi-threaded relationships across the C-suite, positioning the firm as a primary partner for integrated technology and business transformation. By leveraging strong industry and technology expertise, the role identifies high-value opportunities and aligns client business challenges with innovative solutions across cloud, data and analytics, AI, infrastructure, and managed services. The position also plays a critical role in orchestrating cross-functional teams to design, sell, and deliver complex, multi-service solutions, while maintaining a strong pipeline and accurate forecasting. Equally important is ownership of overall account health-ensuring client satisfaction, mitigating risks, driving successful renewals, and delivering measurable business outcomes that reinforce long-term partnerships and client advocacy. Responsibilities:
  • Identify, target and sell RSM solutions to current RSM clients as well as prospective clients. These duties include responsibility for executing the sales plan and process, including coordination of all necessary resources to best position the firm to secure the business.
  • Implement team strategy for driving revenues with existing client accounts. Work with Partners, Directors and other client servers to prioritize existing firm clients and create client expansion account plans to include cross-selling of opportunities outside of the service line where appropriate.
  • Achieve stated growth goals (both client expansion as well as net revenue retention) through demonstrated mastery of service offerings, account plan execution, quarterly business reviews, relation map strategy, and sales process best practices implementation.
  • Work closely with local and national marketing resources to develop effective, targeted go-to-market plans for RSM clients as well as prospective clients within targeted markets and/or industries.
  • Develop and maintain a pipeline of client and/or new client opportunities that meets the Enterprise Sales Organization's stated pipeline requirements.
  • Work closely with the Enterprise Sales Organization management to provide ongoing, required administrative reporting within the firm CRM, essential administrative requirements of the role, and active participation in team and/or firm meetings/calls/events
Required Qualifications:
  • Bachelor's degree required
  • Minimum 5 years of professional services sales and/or account management selling experience
  • Proficient in Microsoft Office suite (Word, Excel, PowerPoint)
  • CRM experience for sales and/or account management application and requirements
  • Formal sales process training (consultative selling, solution-based selling, complex sales or related consultative selling approaches)
  • Demonstrated ability to lead a comprehensive and often complex sales process involving multiple internal resources and external decision-makers. Leadership in this role is largely based on influence and subject matter expertise rather than formal leadership roles or reporting lines
Preferred Qualifications:
  • Experience within a consulting firm/accounting firm environment
  • 7+ years of account management, technology consulting account leadership, or strategic advisory sales experience in management consulting, systems integration, professional services, or technology-enabled business transformation.
  • Experience selling Cloud-Native software solutions (ie, NetSuite, Salesforce)
  • Experience selling One Microsoft solutions
At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/working-at-rsm/benefits. At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range. Compensation Range: $102,800 - $176,000 Individuals selected for this role may be eligible for sales commissions and a discretionary bonus based on firm and individual performance.

About RSM US

RSM US is a leading provider of audit, tax, and consulting services to middle market companies in the United States. The company is headquartered in Chicago, Illinois and has more than 90 offices across the country. RSM US is a member of the RSM International network, which is the sixth largest network of independent audit, tax, and consulting firms in the world. The company's services include audit and assurance, tax, consulting, risk advisory, transaction advisory, and wealth management. RSM US serves clients in a variety of industries, including healthcare, financial services, manufacturing, real estate, and technology.
Learn more about RSM US
Size
13,000 employees
Industry

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