Your RoleWe're looking for an experienced Strategic Account Executive to own Swap's most complex, highest-value opportunities. You'll run multi-threaded sales cycles into enterprise e-commerce brands and global retailers, engaging C-suite and VP-level stakeholders across commercial, operations, finance, and technology functions. This is not a velocity role - you'll be trusted with a concentrated book of named strategic accounts where deal sizes, stakeholder complexity, and commercial nuance demand a consultative, operator-minded approach.
You'll partner closely with executive leadership, product, marketing, and customer success to shape bespoke commercial narratives, navigate procurement and legal, and land logo-defining wins that shape Swap's enterprise trajectory.
This is a hybrid role based in New York, with three in-office days per week.
Key Responsibilities- Own a named list of strategic enterprise accounts end-to-end, from account planning through to close and expansion
- Lead executive-level discovery with CFOs, COOs, CTOs, and Chief Digital Officers to uncover strategic pain and quantify commercial impact
- Build and execute multi-threaded account strategies across complex buying committees, often spanning multiple geographies and business units
- Craft tailored commercial narratives around Swap's cross-border, tax, returns, demand planning, and agentic storefront capabilities - tying them to board-level priorities
- Navigate sophisticated procurement, legal, security, and finance processes to structure and close six- and seven-figure ARR deals
- Partner with product and executive leadership to shape deal structures, custom commercials, and strategic partnerships
- Forecast with precision and maintain rigorous pipeline hygiene in HubSpot, Gong, and LinkedIn Sales Navigator
- Act as a trusted advisor to prospects, and as a voice-of-the-market internally to product and GTM leadership
Qualifications- 7+ years closing complex SaaS deals, with a demonstrable track record in enterprise or strategic segments
- Proven history of consistently exceeding quota on six- and seven-figure ARR deals with 6-12+ month sales cycles
- Experience selling into enterprise e-commerce, retail, or consumer brands - ideally across commerce infrastructure, payments, logistics, or operations software
- Executive presence and the credibility to hold strategic conversations with C-suite and VP-level buyers
- Mastery of a modern enterprise sales methodology (MEDDPICC, Command of the Message, Challenger etc)
- Deep understanding of the e-commerce ecosystem, tech stack integrations, and the commercial levers that matter to global brands
- Experience navigating procurement, legal, and security reviews at large organisations
Who You Are- Strategic and commercially sharp - you think like an operator, not just a seller
- A confident, credible communicator who can move fluidly from boardroom to product deep-dive
- Highly organised and disciplined in managing long, complex cycles across multiple stakeholders
- Intellectually curious about commerce, AI, and how global brands actually run
- Ambitious and competitive, but measured - you play the long game on accounts that matter
- Collaborative by default, knowing strategic deals are won as a team
Benefits- Competitive base salary with uncapped commission structure
- Meaningful stock options in a high-growth startup
- Competitive PTO with public holidays additional
- Private Health
- Pension
- Wellness benefits
- Breakfast Mondays
