Newfold Digital

Strategic Account Executive

Newfold Digital • $80K — $120K *
US-AnywhereRemote in United States
Business Services
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Proven track record in growing customer relationships through upselling and cross-selling.
  • Skilled in developing trusted partnerships with clients to drive long-term value.
  • History of meeting or exceeding sales and customer satisfaction metrics.
  • Experience in identifying customer business needs and aligning solutions to enhance growth.
  • Full-cycle sales experience from prospecting to account development and closure.
  • Highly organized, adept at managing multiple accounts in a fast-paced environment.
  • Exceptional communication skills, both verbal and written.

Responsibilities

  • Conduct outbound prospecting to identify upsell and cross-sell opportunities.
  • Cultivate and maintain strong consultative relationships with existing customers.
  • Analyze customer needs and challenges to uncover new sales opportunities.
  • Oversee a portfolio of accounts to drive product adoption and revenue growth.
  • Manage the entire sales cycle from prospecting to post-sale account management.
  • Exceed performance metrics focused on sales and customer satisfaction.
  • Resolve customer inquiries and provide effective solutions.

Benefits

  • Work-life balance emphasizing wellness alongside performance.
  • Strong culture of diversity and inclusion with affinity groups.
  • Comprehensive health insurance options including HSA, medical, dental, and vision.
  • Generous 401(k) matching and additional financial benefits.
  • Opportunities for professional development and career growth.
Full Job Description
We\'re looking for a driven and relationship-focused sales professional to join Bluehost as a key partner. You\'ll play a critical role in expanding our largest customers by identifying new opportunities, helping enable customers\' business to grow through technology, and work with customers to take advantage of Bluehost\'s platform. This is a high-impact, high-visibility role where success is measured by your ability to grow revenue, deepen adoption, and deliver an exceptional partner experience.

What you\'ll do & how you\'ll make your mark.

  • Conduct Outbound Prospecting: Utilize tools like 6sense and Outreach.io to identify and target existing customers upsell and cross-sell growth potential.


  • Cultivate Customer Relationships: Build and maintain strong relationships with existing customers to foster consultative partnerships for the long term.


  • Identify Sales Opportunities: Analyze customer business needs, vertical, and technical challenges to uncover sales opportunities.


  • Grow Book of Business: Oversee a portfolio of existing customers, uncover new sales opportunities, increase product adoption and revenue contribution to Bluehost.


  • Full Sales Cycle Management: Handle the entire sales process for Bluehost services, from prospecting and closing deals to post-sale account management.


  • Achieve Performance Metrics: Meet and exceed performance metrics, including customer satisfaction and monthly sales targets.


  • Resolve Customer Issues: Provide effective solutions to customer problems within our support scope.


  • Exhibit Strong Interpersonal Skills: Thrive in a high-volume, dynamic environment by multitasking, prioritizing, and demonstrating exceptional communication.


  • Close Sales with Integrity: Apply robust sales skills to understand customer needs and close sales ethically.


  • Demonstrate Commitment to Success: Show a strong commitment to consistently achieving and surpassing sales goals.


  • Communicate Persuasively: Excel in both verbal and written communication, influencing and engaging stakeholders.


  • Support SMBs: Demonstrate a deep passion for helping small and medium-sized businesses succeed.


Who you are & what you\'ll need to succeed.

  • Customer Growth Mindset: Proven success growing existing customer relationships through upselling, cross-selling, and consultative solution selling.
  • Relationship Builder: Skilled at developing trusted partnerships with customers and identifying opportunities to drive long-term value.
  • Revenue-Focused: Demonstrated ability to meet or exceed sales targets, retention goals, and customer satisfaction metrics.
  • Opportunity Identification: Strong discovery skills with the ability to uncover customer business needs and align solutions to drive adoption and growth.
  • Full-Cycle Sales Experience: Experience managing opportunities from prospecting and qualification through close and ongoing account development.
  • Highly Organized: Comfortable managing a portfolio of accounts, prioritizing activities, and thriving in a fast-paced, metrics-driven environment.
  • Exceptional Communication: Clear, persuasive, and professional in both verbal and written communication, with the ability to influence and engage stakeholders.
  • Tech-Savvy: Familiarity with CRM and sales engagement platforms such as Salesforce, Outreach.io, 6sense, or similar tools; experience with hosting, WordPress, domains, SaaS, or digital solutions is a plus.
  • Problem Solver: Customer-focused with strong critical thinking skills and a passion for delivering solutions that help customers succeed.
  • Passion for SMBs: Genuine enthusiasm for helping small and medium-sized businesses grow through technology and online solutions.


Why you\'ll love us.
  • Work-life balance. Our work is thrilling and meaningful, but we know balance is key to living well.
  • We celebrate one another\'s differences. We\'re proud of our culture of diversity and inclusion. We foster a culture of belonging. Our company and customers benefit when employees bring their authentic selves to work. We have programs that bring us together on important issues and provide learning and development opportunities for all employees. We have 20 + affinity groups where you can network and connect with employees globally.
  • We care about you. We provide excellent Health Insurance options to fit you, HSA, Medical, Dental, Vision, Matching 401K, Life/AD&D/STD/LTD, Tuition Reimbursement, Pet Insurance, Generous vacation policy, and much more!
  • Where can we take you? We\'re fans of helping our employees learn different aspects of the business, be challenged with new tasks, be mentored, and grow their careers. Unfold new possibilities with Bluehost #OTOD!


#LI-SM1 #LI-Remote #Bluehost

About Newfold Digital

Newfold Digital is a leading web technology company that provides website design, domain registration, hosting, and other web services to small and medium-sized businesses. The company was founded in 2000 and is headquartered in Burlington, Massachusetts. Newfold Digital has a global presence with offices in the United States, Canada, Europe, and Asia. The company's mission is to help businesses succeed online by providing them with the tools and resources they need to build and maintain a professional online presence. Newfold Digital's services are designed to be easy to use and affordable, making them accessible to businesses of all sizes.
Learn more about Newfold Digital
Size
3,762 employees
Market Cap
$1.3 billion
Industry
Enterprise Technology
Net Income
$18.5 million
Founded
1997
5 Year Trend
+12.1%
Revenue
$1.1 billion
NASDAQ
EIGI
* Ladders Estimates

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