Twilio

Strategic Account Executive 5

Twilio • $132K — $183K *
US-AnywhereRemote in United States
Enterprise Technology
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 8+ years of sales experience, including 3 years in major account or strategic sales of complex technical solutions.
  • Familiarity with Twilio tools: Salesforce, Outreach, LinkedIn SalesNav, ZoomInfo, Looker, Tableau, G-Suite, Gong.
  • Experience in relationship management, cross-selling, upselling, and solutions consulting.
  • Ability to engage with both business and technical leaders effectively.
  • Strong analytical skills for account development based on data-driven insights.
  • Proven track record of consistently exceeding sales quotas.
  • Entrepreneurial mindset with a proactive approach to process definition and program building.

Responsibilities

  • Manage and expand relationships with High Tech customer accounts.
  • Develop and execute account strategies to drive revenue and profit results.
  • Lead the entire sales process from prospecting to deal closure and product launch.
  • Conduct consultative sales cycles focused on deep discovery and understanding customer needs.
  • Map customer technical requirements to Twilio's API capabilities for tailored solutions.
  • Communicate effectively with various customer roles, from developers to executives.
  • Collaborate on a cross-functional team with members from product, finance, partners, and support.

Benefits

  • Generous time-off policies and wellness leave.
  • Comprehensive healthcare coverage.
  • Retirement savings program.
  • Support for volunteering and donation efforts in the community.
Full Job Description
About the job

We are expanding our team and growth within the High Tech Vertical by adding an experienced Strategic Account Executive. Our team is committed to helping our High Tech clients create frictionless engagement experiences for the customers they serve.

Responsibilities

In this role, you'll:
  • Manage and strategically expand relationships with our High Tech customer accounts.
  • Develop, drive, and execute account strategy to consistently deliver strong revenue, gross margin, and gross profit results across your High Tech account portfolio.
  • Drive the entire sales process from prospecting to deal closure, including launch.
  • Run highly consultative sales cycles with a focus on deep discovery, understanding their business, listening to customer needs and being an effective champion for their point of view in the organization.
  • Understand the customer's technical requirements and map them to the capabilities of Twilio's communications API platform so that together you can design a solution for their specific use case needs.
  • Effectively communicate with all levels of the customer organization such as developers, managers, and executives. Our customers are often software engineers, application owners, product managers, line of business executives, VP's of innovation, omni-channel and digital strategy stakeholders.
  • Serve on a cross-functional account team with representatives from product, finance, partners, support, and services teams.
  • Run a disciplined forecast, consistently achieve goals, and present guidance to executive management.
    Qualifications
    Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having "desired" qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
    Required:
    • Possess a total of 8 years of sales experience, with a minimum of 3 years dedicated to major account or strategic sales and a track record of selling complex technical solutions.
    • Familiarity with Twilio ecosystem of Tools: Salesforce, Outreach, LinkedIn SalesNav, ZoomInfo, Looker, Tableau, G-Suite, Gong
    • Accountable for relationship management, cross sells, upsells and solutions consulting.
    • Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships.
    • Analytical account development strategy based on using data to find opportunities and prove value.
    • Demonstrated success by exceeding quota on a consistent basis.
    • Demonstrated track record of managing business forecasts and financial models.
    • Entrepreneurial mindset with appetite to define processes and build programs.
    • Ethical. Hands on. Passionate. Creative. Team-player.
    • Eager to deliver excellence.
    • Excellent verbal and written communication & presentation skills.Bachelor's Degree or equivalent years of experience.

    Desired:
    • Domain expertise from a highly quantitative industry such as DevOps, Fintech, advertising optimization, investment banking, security or commodity trading especially in non-standard segments.
    • Software, SaaS, CPaas or PaaS selling experience.
    • Deep experience working with telecom companies, including SMS aggregators, carriers, or global communications platforms (CPaaS or PaaS)
    • Experience selling API based solutions

    Location
    • This role will be remote.
    • Approximately 15% travel is anticipated.

    What We Offer
    There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
    Twilio thinks big. Do you?
    We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.
    So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!
    If this role isn't what you're looking for, please consider other open positions.*Please note this role is open to candidates outside of Colorado, California, New York, Washington and Washington D.C. The information below is provided for candidates hired in those locations only.
    Compensation
    The successful candidate's starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
    *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.
    The estimated pay ranges for this role are as follows:
    • Based in Colorado, Hawaii, Minnesota or Vermont : $132,192 - $165,240.
    • Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $139,536 - $174,420.
    • Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $X146,880 - $183,600.
    • This role may be eligible to participate in Twilio's equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
    • This role is eligible to earn commissions.

    The successful candidate's starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
    Applications for this role are intended to be accepted until Nov 1, 2026 but may change based on business needs.


About Twilio

Twilio is a cloud communications platform that enables developers to build, scale, and operate communications within software applications. The company's platform allows businesses to communicate with their customers via voice, video, messaging, and email. Twilio's products are used by a wide range of companies, from startups to large enterprises, across various industries including healthcare, financial services, and retail. The company was founded in 2008 and is headquartered in San Francisco, California.
Learn more about Twilio
Size
8,199 employees
Market Cap
$8.2 billion
Industry
Transportation
Net Income
-$490.9 million
Founded
2008
5 Year Trend
+59.3%
Revenue
$1.7 billion
NASDAQ
TWLO
* Ladders Estimates

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