Store Sales Manager

Mattress Firm, Inc.

$84K — $100K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of retail management experience in a high-paced environment
  • Strong leadership skills with a focus on team development
  • Proficiency in strategic planning and workforce management
  • Ability to analyze data and implement staffing changes accordingly
  • Exceptional communication and customer service skills

Responsibilities

  • Lead and motivate multiple store teams to meet sales targets and enhance customer satisfaction
  • Develop individualized onboarding programs and team insights to foster growth
  • Conduct workforce management tasks, including staffing schedules and policy adherence
  • Execute effective product merchandising and marketing strategies in-store
  • Analyze inventory levels and ensure accurate stock movement

Benefits

  • Career growth opportunities through training and development
  • 401(k) plan with employer matching
  • Access to mental health and life resources
  • Comprehensive medical, dental, prescription, and vision plans
  • On-demand pay and flexible commission structures
  • Employee discounts on sleep products and accessories
Full Job Description
Our Sleep Experts4 are at the heart of what we do: helping customers find their dream mattress and get better sleep. By joining our team, you91ll get to know everything sleep and help us create an exceptional in-store experience. This isn91t your typical retail job91achieve your financial dreams with uncapped commissions and a 401(k) match. Job Details: The store manager leads Mattress Firm's vision, CompanyInitiatives,and achieves sales performance goals by holding associates accountable for the execution of in-store merchandising in multiple store units.91 In addition, leads selling91programs anddriving related KPI results in multiple store units and supporting the omni-channel experience.91 This individual ensures teams always put the customer at the center and91createsa compelling and engaging environment for MFRM team members. As an effective coach, the Store Manager develops associates' skills and performance, fostering a collaborative and motivated team dedicated to achieving success. New Hire Onboarding and Team Building91 Conduct91one-on-one91meetings to gain a deep understanding of your team91s motivations. and personal/ professional aspirations. Develop a comprehensive team "bio book" that grows alongside your team, evolving to incorporate new insights and knowledge as it is gained.91 Have 30-60-90-day check-ins with new team members to discuss progress and opportunities.91 Workforce Management91 Conduct workforce management activities (store staffing schedule, reconciling91punches,91etc.), utilizing Operations team support and tools.91 Ensure company policies, including appearance and functionality standards, and state regulations are followed.91 Professional communication and representation of Company brand in all internal and external interactions.91 Follow Company procedures for product transfers to ensure proper documentation of inventory.91 Ability to plan strategically.91 Analyze company provided reporting to determine appropriate staffing levels for store location. Partner with leadership to make staffing level changes.91 Talent Development91 Provide technical and product knowledge information to associates and customers, serve as subject matter expert91 Analyze company provided reporting and91identifying91skill gaps to address through coaching.91 Business Operations and Acumen91 91 91Achieve or exceed individual store financial targets through effective execution and customer service at the store level.91 91Ensure store execution of product merchandising, marketing and POP standards.91 91Partner with marketing to plan, implement and monitor assigned store91s social media strategy to positively impact brand awareness and increase sales.91 91Ensure timely91opening91and closing procedures.91 91Manage stock inventory levels for assigned store.91 91Review merchandise flow for assigned store, ensuring accurate stock.91 91Follow all Company procedures on cash handling including acceptance of payment and deposit processes.91 91Adhere to all sales processing policies to ensure the proper creation and execution of customer invoicing.91 91Ability to stand or sit for 8+ hours at a time.91 91Execute company initiatives and any other activities requested by91the supervisor.91 91Maintain awareness of competition, advertisements and services offered, develop strategies to counter.91 91Conduct store level inventory process and research any discrepancies. Partner with leadership and corporate partners as needed.91 91Lift, push or pull 50+ pounds.9191 Benefits Included: 91Excellent career growth opportunities through on-the-job training and development programs91 9191401(k) with employer matching91 91Mental health and life resources9191 91Medical, dental, prescription, and vision plans9191 91Get paid on-demand 9191Base pay or uncapped commission 91Employee discounts on Mattress Firm sleep products and accessories Compensation: Competitive pay range of $84,000 - $100,000 per year * depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities may be available and awarded at the discretion of the Company. *Pay amount does not guarantee employment for any particular time. Now don91t fall asleep out there. The sooner that we receive your application, the sooner you are to the career of your dreams! Ready to apply? Mattress Firm is accepting applications until: 08/31/2026. Diverse Candidates are Encouraged to Apply. #LI-DNP

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