Sleep Number

Store Manager

Sleep Number$74K — $89K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of sales management or team leadership experience, ideally in a high-end or specialty retail setting.
  • Proven track record of meeting and exceeding sales goals.
  • Experience in recruiting, training, and retaining top talent.
  • Proficient with technology relevant to retail operations and sales presentations, such as POS systems and demonstration devices.
  • Strong commitment to personal and team accountability in a fast-paced environment.
  • Willingness to work flexible hours including evenings and weekends.
  • Minimum of a high school diploma; additional education is preferred.

Responsibilities

  • Ensure an exceptional customer experience by assessing and addressing individual sleep needs.
  • Build and maintain relationships with customers and team members through effective communication.
  • Oversee store operations including recruiting, training and sales to ensure compliance and productivity.
  • Utilize company tools and programs to enhance local market awareness and drive traffic to the store.
  • Motivate and hold the team accountable to achieve sales targets and develop into trusted 'Sleep Experts'.
  • Coach team members to effectively relay product benefits and promotional information.
  • Execute timely follow-up with customers regarding their inquiries and needs.

Benefits

  • Guaranteed base pay of $22/hour with uncapped commission and bonus potential.
  • Comprehensive health, dental, and vision plans.
  • Flexible paid time off policies including volunteer opportunities.
  • Access to tailored training and career development programs.
  • Inclusive corporate culture that values contributions and teamwork.
  • Employee benefit of experiencing Sleep Number products firsthand.
Full Job Description

Make an Impact

This is an exciting opportunity to grow your retail sales career and experience unlimited earning potential in an innovative, team-oriented learning environment. Our proprietary products, exclusive distribution, best-in-class sales training and relationship-based sales process enable you to build lifelong relationships and a rewarding, long-term career. Our retail Sales Managers convey a passion for our products and our customers, as well as a commitment to being a trusted and respected team leader. 

The Opportunity – What You’ll Do

  • Ensure a world-class customer experience. Utilize a proven sales process to discover each customer’s unique sleep needs and lead them through a selection of Sleep Number products that will deliver “the best sleep of their life.” 
  • Build relationships with customers and team. Proactively and effectively communicate product features and benefits, as well as promotional information and store procedures. Provide timely, relevant customer follow-up and employee coaching.
  • Lead store operations, recruiting, management, training and sales functions, ensuring productivity, compliance with company policies and team effectiveness. 
  • Leverage company programs and tools to generate local market awareness and drive store traffic. Demonstrate a tenacious drive for results. Hold self and team accountable for becoming trusted, successful “Sleep Experts” and consistently exceeding sales goals.

What you Bring

  • Sleep Number Sales Managers are self-motivated leaders who think big, always do the right thing and play to win.
  • 3+ years of proven sales management or team leadership experience with a track record of meeting and exceeding goals, preferably in a high-end/specialty environment.
  • Prior success recruiting, training, engaging and retaining top talent.
  • Adept at using technology required for store operations (e.g., POS systems) and sales presentations (e.g., interactive demonstrations, iPad); technology engagers and early adopters preferred.
  • Able to lead by example in a fast-paced, growth-oriented work environment; committed to continuous improvement.
  • Motivated by a pay-for-performance compensation plan.
  • Ability to work a flexible schedule; typical retail hours to include evenings and weekends.
  • Must be authorized to work in the United States and able to demonstrate English language proficiency. Second language skills encouraged.
  • Minimum H.S. diploma or equivalent required. Additional education and training preferred.

What You’ll Get

  • Most team members earn a salary of $74,000–$89,000 annually; actual earnings vary and are not guaranteed.
  • Guaranteed base pay of $22/hour, along with uncapped commission and bonus potential.
  • Non-draw commission structure.
  • The benefit of working for an industry leading brand.
  • Health, dental, vision, and 401(k) benefits.
  • Flexible paid time off and volunteer opportunities.
  • Comprehensive training and career development programs.
  • A supportive, inclusive culture where your contributions are valued.
  • Access to Sleep Number’s bed benefit to experience life-changing sleep.

Wellbeing

At Sleep Number, wellbeing isn’t a program—it’s part of who we are. We support team members and their families across emotional, financial, career, community, and physical health, all anchored in sleep.

 

Along with competitive pay, eligible team members receive robust benefits such as medical, pharmacy, dental, life and disability insurance, a 401(k), paid time off, and additional resources that promote lifelong wellbeing.

Want to help make dreams come true? Apply Today

About Sleep Number

Sleep Number Corporation, formerly known as Select Comfort Corporation, is a designer, manufacturer, and retailer of high-end mattresses and bedding accessories. The company was founded in 1987 and is headquartered in Minneapolis, Minnesota. Sleep Number's flagship product is the Sleep Number bed, which allows users to adjust the firmness and support of their mattress using a remote control. The company operates over 600 retail stores across the United States and employs over 4,000 people.
Learn more about Sleep Number
Size
5,515 employees
Market Cap
$544.2 million
Industry
Net Income
$139.1 million
Founded
1987
5 Year Trend
+10.8%
Revenue
$1.8 billion
NASDAQ

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